Work Order 360 View

1/19 KWeiss, Reviewed pictures. W/O was for evaluation. Picture #4 shows hose curved the wrong way. Being w/o is marked for follow up, and left out of service, sent chatter to tech, and supervisor, for tech to push hose back so it curves under head end, and properly zip tie harness to hose. Closing w/o for billing review.

1/15/26 SReich - Created case 00559591 for follow up. Per chatter, created on demand account and sent a chatter requesting the location be added to ebt side.  

1/14 KWeiss, Evaluation w/o will need to be closed for a repair case to be created. We can not quote, or order parts, from an evaluation w/o. Chatter sent to tech.

1/9 KSmith -- Scheduled for 1/14 with Captain Chirico. 8-10am, logged on WO-01326568

1/9 KSmith -- Sent email to schedule for 1/14 on WO-01326568

1/8 KSmith -- Parts for WO-01326568 are shipping today

1/7 NatoshaB - updated WO type to Evaluation - Ferno is NOT covering repairs or parts

1/7 KSmith -- Per Stephanie, "We do not purchase parts for Ferno dispatches. If the tech has it in stock that is fine but otherwise we go evaluate and Ferno will have to ship parts later.  " Parts for WO-01326568 are shipping today. Will schedule all 3 WOs together once delivery date for parts updates tomorrow

1/7 KSmith -- Teams message to Rhea/Steph/Natosha to verify if Ferno is sending the parts for this repair or if we need to order the parts. Problem description makes it seem like EMSAR needs to order the parts if not in stock

12/31/2025 SRobinson- Called Giuseppe Chirico, 973-325-4179. It went to VM, LM with WO# and advised a coordinator will be reaching out to schedule. 

FYI @Lauren Oberg​ @Shawn Rogers​, here is the f/u claim Ferno submitted for West Orange FD relating to CF-000011133. cc@Megan Allen​ 

@Curtis Allen​ Hi Curtis, This evaluation w/o will need to be closed for a repair case to be created. We can not quote, or order parts, from an evaluation w/o. @Shawn Rogers​ @Kourtney Smith​ 

@Curtis Allen​ @Shawn Rogers​ @Lauren Oberg​ @Natosha Beierschmitt​ 

This request came from Ferno and is marked for follow up. Please advise.

@Curtis Allen​ Hi Curtis, being this is an evaluation and marked for follow up with cot out of service, I will pass the picture review. when you return, can you please push the hydraulic hose, with the harness attached, so it curves under the head end, see picture #4. Right now, it's curved toward the foot end and could rub on the underside of the cot, see example picture I added, causing a hole in the hydraulic hose, which would cause the cot to drop.

@Shawn Rogers​ 

Reviewed pictures. W/O was for evaluation. Picture #4 shows hose curved the wrong way. Being w/o is marked for follow up, and left out of service, sent chatter to tech, and supervisor, for tech to push hose back so it curves under head end, and properly zip tie harness to hose. Closing w/o for billing review.