1-13 Mburris sent chatter to Account manager trying to get a tech that can do this on 1-16 / Reached out to tech supervisor to see if Las Vegas tech would be willing to go, He advised give it until the am and will let me know
🔧Work Performed
INSPECTED OR CALIBRATED OR BOTH 21 PIECES OF EQUIPMENT PER MANUFACTURES SPECIFICATIONS
🔍Technician Findings
Inspection: Initial Annual Inspection Service
https://www.ebiotrack.com/inspection.php?iid=32257
⚠️Problem Description
Inspection: Initial Annual Inspection Service
https://www.ebiotrack.com/inspection.php?iid=32257
📧
Email:Re: EMSAR Request for service at Larry H Miller Health Center
Completed Jan 15, 2026
From: erik.krievs@crossoverhealth.com
To: michael.burris@emsar.com
Cc: edgar.chavez@crossoverhealth.com
Hi Michael -
Yes, this will work for us and let's plan on that date/time.
CC'ing Edgar Chavez who will be the POC for this site moving forward.
Thanks!
On Wed, Jan 14, 2026 at 8:16 AM Michael Burris <michael.burris@emsar.com <mailto:michael.burris@emsar.com> > wrote:
Hi Erik Krievs,
I hope you’re doing well. It’s time for your annual inspection of the biomed eq
📧
Email: EMSAR Request for service at Larry H Miller Health Center
Completed Jan 14, 2026
To: erik.krievs@crossoverhealth.com
CC:
BCC: michael.burris@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Larry H Miller Health Center
Body:
Hi Erik Krievs,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Larry H Miller Health Center. We’d like to schedule the inspection to ensure everything is in compliance and functioning properly.
We currently have availability on 1-28 with an arrival window between 10am and 11:30am.
Jan 13, 2026 8:38am
@Stephanie Ramen @Rhea Berry
This is an initial inspection that should have been set due for 1/16.
Site wanted someone on the 16th.
Can we accommodate?
📅
WO-01328684 - Inspection - Sandy - Larry H Miller Health Center
Jan 29, 2026 1:00pm – 5:00pm
Work Order: WO-01328684
Account: Crossover Health Management Services
Customer Case Number:
Location: Larry H Miller Health Center
Address: 9350 South 150 East, Suite 101, Sandy, UT 84070
Manufacturer:
Model #:
Serial #:
Contact Name: Erik Krievs
Contact Phone: 269-312-3581
Contact Email: erik.k
Timeline
📞
Case Linked Jan 1, 12:00 AM
Case Number:00555459
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Jan 2, 8:32 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jan 2, 12:25 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Michael Burris
From:Ready for Scheduling
To:Assigned
Duration in Previous:3h 53m
🚨10.0 business days
🗓️
▶
2
Status: Scheduled Jan 15, 9:26 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Michael Burris
Scheduled For:2026-01-28T18:00:00.000+0000
⚠️9.0 business days
💵
2x Expenses Added Jan 28, 12:12 PM
Type:Expenses
Status:Open
Qty:1
🔧
Status: Tech On Site by Michah BrackettJan 29, 11:13 AM
From:Scheduled
To:Tech On Site
Duration in Previous:14d 1h
⏳2.0 business days
✔️
Status: Completed by Michah BrackettJan 30, 12:30 PM
From:Tech On Site
To:Completed
Duration in Previous:1d 1h
⏳1.0 business days
⏱️
▶
2
9x Labor Added Jan 31, 7:48 PM
9x Labor Added → Status: Closed
🏁
Status: Closed by Michah Brackett
From:Completed
To:Closed
Duration in Previous:1d 7h
⏳1.0 business days
📄
▶
3
Status: Ready to Bill Feb 2, 3:30 PM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🧾
Invoice Created
Invoice Number:SM-252821
Bottlenecks
Assigned
Duration: 9.8 business days (threshold: 4.0 business hours)
Exceeded by 9.3 business days
Scheduled
Duration: 10.0 business days (threshold: 2.0 business days)
Exceeded by 8.0 business days
Tech On Site
Duration: 2.0 business days (threshold: 1.0 business days)