1/20 KKelch scheduled per logged email from Krystal
1/19 KKelch sent Krystal an email for scheduling
1/12 KKelch called Krystal to schedule for 2/25 between 9 and 11 am. Left VM.
🔧Work Performed
- Inspected equipment found in every exam room
- inspected equipment found in labs
- inspected equipment found in nurse stations
- inspected equipment found in hallways
- inquired of staff where any other equipment might be found
- confirmed with staff that all equipment that is in use has been inspected
- informed staff if any equipment is later found, or pulled from storage, or received from another location, it will require a miscellaneous equipment inspection on a new work order
🔍Technician Findings
Normal equipment conditions
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
66 pieces
https://www.ebiotrack.com/inspection.php?iid=32268
📧
Email:Re: [External] EMSAR Request for service at VM Mission Valley - (TX22-C06753)
Completed Jan 20, 2026
From: klomas@villagemedical.com
To: kaitlyn.kelch@emsar.com
That is perfect!
Thank you,
Krystal LomasClincal Lead, CCMA – Mission Valley8045 N. LoopEl Paso, Texas, 79915Phone: (915) 455-2886Fax: (915) 225-3745Cell: (915) 667-3784Email: klomas@villagemedical.com From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Tuesday, January 20, 2026 7:52 AMTo: Krystal Lomas <klomas@villagemedical.com>Subject: Re: [External] EMSAR Request for service at VM Mission Valley - (TX22-C06753) We can def
📧
Email: EMSAR Request for service at VM Mission Valley - (TX22-C06753)
Completed Jan 19, 2026
To: klomas@villagemedical.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at VM Mission Valley - (TX22-C06753)
Body:
Hi Krystal Lomas,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at VM Mission Valley - (TX22-C06753). This inspection is due in March, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 2/5 with an arrival win
📧
Email: EMSAR Request for service at VM Mission Valley - (TX22-C06753)
Completed Jan 12, 2026
To: elizabeth.pacillas@hcahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at VM Mission Valley - (TX22-C06753)
Body:
Hi Krystal Lomas,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at VM Mission Valley - (TX22-C06753). This inspection is due in March, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 2/27 with an
📋
Outbound to +19156673784
Completed Jan 12, 2026
1/12 KKelch called Krystal to schedule for 2/25 between 9 and 11 am. Left VM.
📅
WO-01328696 - Inspection - El Paso - VM Mission Valley - (TX22-C06753)
Feb 5, 2026 3:00pm – 8:00pm
Work Order: WO-01328696
Account: VillageMD
Customer Case Number:
Location: VM Mission Valley - (TX22-C06753)
Address: 8045 N. Loop Dr. Suite A, El Paso, TX 79915
Manufacturer:
Model #:
Serial #:
Contact Name: Krystal Lomas
Contact Phone: 9156673784
Contact Email: klomas@villagemedical.com
Due D
Timeline
📞
Case Linked Jan 1, 6:01 AM
Case Number:00555477
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Jan 2, 9:04 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jan 2, 9:46 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:41m
🚨11.0 business days
👷
Technician Assigned by Kaitlyn KelchJan 16, 1:51 PM