1/6 KKelch called Brian to schedule for 3/4 between 9 and 11 am. Unable to get through phone menu, sent email.
1/2/26 AJinerson - Chatter to ASC to see which FSE is covering since usual tech who covers this site is out of our area.
🔧Work Performed
Inspected 58 pieces of equipment. Completed EBT inspection report.
🔍Technician Findings
3/4/2026 Zachary Stieben arrived on site. Found 58 pieces of equipment to be inspected.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
58 Pcs
https://www.ebiotrack.com/inspection.php?iid=32266
📧
Email:Re: EMSAR Request for service at CenterWell- Bossier City
Completed Jan 6, 2026
From: BByrd9@centerwellprimarycare.com
To: kaitlyn.kelch@emsar.com
Yes, that works.
Brian Byrd, MPHCenter AdministratorCenterWell Bossier City O 318.606.6737C 318.453.8017bbyrd9@CenterWellPrimaryCare.comFrom: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Tuesday, January 6, 2026 8:42 AMTo: Brian Byrd <bbyrd9@centerwellprimarycare.com>Subject: EMSAR Request for service at CenterWell- Bossier City Hi Brian Byrd, I hope you’re doing well. It’s time for your annual inspection of the biomed
📧
Email: EMSAR Request for service at CenterWell- Bossier City
Completed Jan 6, 2026
To: bbyrd9@centerwellprimarycare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at CenterWell- Bossier City
Body:
Hi Brian Byrd,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at CenterWell- Bossier City. This inspection is due in March, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 3/4 with an arrival window between 9 a
📋
Outbound to +13182178092
Completed Jan 6, 2026
1/6 KKelch called Brian to schedule for 3/4 between 9 and 11 am. Unable to get through phone menu, sent email.
Jan 2, 2026 1:26pm
@Kaitlyn Kelch Hi Kaitlyn! We just received this inspection WO in for March. I see this is a site that usually goes to Zachary Stieben since it's in Bossier City, LA. Would he be taking this one still, or do you need us to find coverage? CC @Mark Franks
📅
WO-01328713 - Inspection - Bossier City - CenterWell- Bossier City
Mar 4, 2026 10:00am – 3:00pm
Work Order: WO-01328713
Account: CenterWell (Humana)
Customer Case Number:
Location: CenterWell- Bossier City
Address: 2900 E. Texas Street, Suite 100, Bossier City, LA 71111
Manufacturer:
Model #:
Serial #:
Contact Name: Brian Byrd
Contact Phone: 5049772712 or (318) 217-8092
Contact Email: bbyr
Timeline
📞
Case Linked Jan 1, 6:01 AM
Case Number:00555475
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Jan 2, 9:51 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jan 2, 1:27 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:3h 35m
⏳3.0 business days
🗓️
▶
2
Status: Scheduled Jan 6, 9:51 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-03-04T15:00:00.000+0000
🚨40.0 business days
🔧
Status: Tech On Site by Zachary StiebenMar 4, 9:11 AM
From:Scheduled
To:Tech On Site
Duration in Previous:56d 23h
✔️
Status: Completed by Zachary StiebenMar 4, 1:15 PM
From:Tech On Site
To:Completed
Duration in Previous:4h 3m
🚗
▶
3
2x Travel Added Mar 4, 5:05 PM
2x Travel Added → 3x Labor Added → Status: Closed
⏱️
3x Labor Added
Type:Labor
Status:Open
Qty:3.1666666666667, 4.0833333333333, 3.25
🏁
Status: Closed by Zachary Stieben
From:Completed
To:Closed
Duration in Previous:3h 54m
Bottlenecks
Assigned
Duration: 2.7 business days (threshold: 4.0 business hours)
Exceeded by 2.2 business days
Scheduled
Duration: 40.0 business days (threshold: 2.0 business days)