Detailed work order timeline, KPIs, and analysis
MIDMARK • Preventive Maintenance • P4
📍 VCA Aurora Animal Hospital — 2600 W Galena Blvd, AURORA IL, 60506
Jan 14, 2026 → Feb 4, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 14 → Jan 14 | Created | ▶ Running | 0 | 0 / 4 |
| Jan 14 → Jan 15 | Ready for Scheduling | ▶ Running | 1 | 1 / 4 |
| Jan 15 → Jan 15 | Assigned | ▶ Running | 0 | 1 / 4 |
| Jan 15 → Jan 15 | Awaiting Parts - Customer | ⏸ Paused | 0 | — |
| Jan 15 → Jan 16 | Ready for Scheduling | ▶ Running | 1 | 2 / 4 |
| Jan 16 → Jan 20 | Assigned | ▶ Running | 1 | 3 / 4 |
| Jan 20 → Jan 21 | Scheduled | ▶ Running | 1 | 4 / 4 |
| Jan 21 → Jan 21 | Tech On Site | ▶ Running | 0 | 4 / 4 |
| Jan 21 → Jan 22 | Awaiting Parts | ⏸ Paused | 1 | — |
| Jan 22 → Jan 26 | Ready for Scheduling | ▶ Running | 2 | 6 / 4 |
| Jan 26 → Jan 26 | Entered | ▶ Running | 0 | 6 / 4 |
| Jan 26 → Jan 29 | Ready for Scheduling | ▶ Running | 3 | 9 / 4 |
| Jan 29 → Jan 29 | Assigned | ▶ Running | 0 | 9 / 4 |
| Jan 29 → Feb 4 | Scheduled | ▶ Running | 4 | 13 / 4 |
| Feb 4 → Feb 5 | Tech On Site | ▶ Running | 1 | 14 / 4 |
9feb2026 fjackson can't change lodging as timesheet submitted and locked, lodging should not have been on this work order since it was completed days before my checkout. lodging should have been on last work order of the day when checking out so i would know the amount. also i did not do service on 1/21/26. i can add the date but that was not my work,
1/29/2026 CRamen spoke with Shannon she requested schedule for Wednesday 2/4/2026 with tech arrival between 8-10am.
1/29/2026 CRamen spoke with Shannon, confirmed parts were received and she stated can only do Wednesdays. Working on getting a tech in the area for next week so will call her back when a tech is confirmed.
1/27 KHardison: Updated due date.
1ZE444250371811328
Estimated delivery
Today, January 27, between 9:15 A.M. - 11:15 A.M.
1/26/2026jsells
UPS Exception Notification, Tracking Number 1ZE444250371811328
The status of your package has changed.
Exception Reason: We’re sorry your package was delayed. We are adjusting delivery plans as quickly as possible.
Exception Resolution: Your delivery will be rescheduled.
1/22/26 SReich
Order No: 750521 Customer PO No: SR1520884 Customer: VCA Animal Hospitals Service Request NO: 1520884 Ship To Name: VCA Aurora Animal Hospital Ship To Address: 2600 W Galena Blvd Ship To City/State: AURORA, IL 60506 Waybill (Tracking #): 1ZE444250371811328 Carrier: UPS-Parcel-Ground The following items have shipped from Midmark Corporation on: 22-JAN-2026 LINE NO: 1.1 QTY: 1 ITEM: 002-10721-00 SERIAL #: DESCRIPTION: EXTENDED PERIODIC MAINTENANCE KIT, VET PRO 10001/20 KKelch called Shannon to schedule for 1/21 between 8 and 10 am. Customer confirmed.
1/19 KKelch called Shannon to schedule for tomorrow between 1 and 3 pm. Advised to call back tomoorrow.
1/16 KKelch called Shannon to schedule for 1/23 between 12 and 2 pm. Advised to call back on Monday from 8-4 CT
1/15 KHardison: No ETA. Updated due date.
Ship To Name: VCA Aurora Animal Hospital Ship To Address: 2600 W Galena Blvd Ship To City/State: AURORA, IL 60506 Waybill (Tracking #): 1ZE444250371582559 Carrier: UPS-Parcel-Ground LINE NO: 1.1 QTY: 1 ITEM: 002-10251-00 SERIAL #: DESCRIPTION: M11 PERIODIC MAINTENANCE SERVICE1/14/26 lcoonrod
Shannon is not available. They asked I send her an email. email sent.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03073210 | Labor | Open | 2 | $220.00 | Jan 21, 11:45 AM |
| WL-03073211 | Travel | Open | 21 | $110.00 | Jan 21, 11:45 AM |
| WL-03073212 | Labor | Open | 0.75 | $0.00 | Jan 21, 11:45 AM |
| WL-03083828 | Expenses | Open | 1 | $0.00 | Jan 29, 5:16 PM |
| WL-03083829 | Expenses | Open | 1 | $0.00 | Jan 29, 5:16 PM |
| WL-03092315 | Labor | Open | 0.5 | $0.00 | Feb 4, 10:29 PM |
| WL-03092316 | Labor | Open | 1 | $110.00 | Feb 4, 10:29 PM |
| WL-03092317 | Travel | Open | 10 | $110.00 | Feb 4, 10:29 PM |