1/20/2026 CRamen logged email requesting Wednesday 3/4/2026 with an arrival window between 9-11am. Placeholder set
🔧Work Performed
performed inspection
🔍Technician Findings
Annual inspection
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
21 Pcs
https://www.ebiotrack.com/inspection.php?iid=32558
📧
Email:Re: EMSAR Request for service at Cross Health Medical Group - Fidelity Covington, KY (Email to schedule service)
Completed Jan 21, 2026
From: erik.krievs@crossoverhealth.com
To: cramen@emsar.com
Hi Charles - This date/time will work. I just need the name of the technician (as it appears on license) along with email and phone number to register them as a guest. Thanks!On Tue, Jan 20, 2026 at 4:09 PM Charles Ramen <cramen@emsar.com> wrote:Hi Erik Krievs,I hope you’re doing well. I’m reaching out to schedule a service appointment for Annual Equipment Electrical Safety Test And Calibration Service21 Pcs Here’s the loca
📧
Email: EMSAR Request for service at Cross Health Medical Group - Fidelity Covington, KY (Email to schedule service)
Completed Jan 20, 2026
To: erik.krievs@crossoverhealth.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Cross Health Medical Group - Fidelity Covington, KY (Email to schedule service)
Body:
Hi Erik Krievs,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Annual Equipment Electrical Safety Test And Calibration Service
21 Pcs
Here’s the location information we have on file:
Location:
Cross Health Medical Group - Fidelity Covington, KY
1
📅
WO-01338528 - Inspection - Covington - Cross Health Medical Group - Fidelity Covington, KY
Mar 4, 2026 9:00am – 3:00pm
Work Order: WO-01338528
Account: Crossover Health Management Services
Customer Case Number:
Location: Cross Health Medical Group - Fidelity Covington, KY
Address: 100 Magellan Way (Ground Floor West Wing), Covington, KY 41015
Manufacturer:
Model #:
Serial #:
Contact Name: Erik Krievs
Contact Pho
Timeline
📞
Case Linked Jan 20, 6:01 AM
Case Number:00560334
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 20, 8:31 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jan 20, 4:10 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:7h 38m
🗓️
▶
2
Status: Scheduled Jan 21, 9:42 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2026-03-04T14:00:00.000+0000
🚨30.0 business days
🔧
Status: Tech On Site by Jordan MoceriMar 4, 9:23 AM
From:Scheduled
To:Tech On Site
Duration in Previous:41d 23h
⏱️
3x Labor Added Mar 4, 11:10 AM
Type:Labor, Travel
Status:Open
Qty:2.3666666666667, 134
⏱️
▶
2
2x Labor Added Mar 4, 5:22 PM
2x Labor Added → Status: Completed
✔️
Status: Completed by Jordan Moceri
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:8h 0m
Bottlenecks
Assigned
Duration: 1.4 business days (threshold: 4.0 business hours)
Exceeded by 6.8 business hours
Scheduled
Duration: 30.0 business days (threshold: 2.0 business days)