Perform Leak testing and pinpoit leak.
Notes: The anesthesia machine is passing leak testing, but there is a leak present. I have tried different bags, different tubes, and rechecked all connections
Model: Mindray - WATO EX-35Vet
Model Type: Anesthesia Machine
Asset ID: 13345499
Site: CARE SURGERY CENTER - CARE SURGERY CENTER<https://www.ebiotrack.com/sites.php?sid=25217>
Serial #: AR9-26000089
1/27/26 TSantiago Mindray anesthesia units are under contract with JD Medical, Joseph Corcoran, 602-997-1758.
1/22/2026 CRamen Amy returned call to schedule for Tuesday 1/27/2026 with tech arrival between 8-10am.
1/22/2026 CRamen left a vm for a returned call to schedule for Tuesday 1/27/2026 with tech arrival between 8-10am.
🔧Work Performed
1/27/26-TSantiago Vincent reached out to Mindray Animal.
Mindray: Hi Vincent,
The machine was sold to distributor JD Medical (Phoenix AZ) in December 2022 and should have had PMs performed.
Please contact JD Medical at 602-997-1758 and let them know the S/N and a brief description of the issue(s). Tell them that there has never been a PM performed as JD Medical is in a position to do that service.
Barry
Barry Hausner
Service Engineer
E-mail: B.Hausner@mindrayanimal.com
Called JD Medical. Customer has contract with JD Medical on Mindray units. Spoke with Joe Corcoran. He will reach out to customer and facilitate service. Contract is good for one year.
🔍Technician Findings
1/27/26 TSantiago Referred to JD Medical for service.
⚠️Problem Description
Perform Leak testing and pinpoit leak.
Notes: The anesthesia machine is passing leak testing, but there is a leak present. I have tried different bags, different tubes, and rechecked all connections
Model: Mindray - WATO EX-35Vet
Model Type: Anesthesia Machine
Asset ID: 13345499
Site: CARE SURGERY CENTER - CARE SURGERY CENTER
Serial #: AR9-26000089 https://www.ebiotrack.com/workorder.php?wo=71082
📞
Call
Completed Jan 27, 2026
Vincent reached out via Teams. Advised reseating bellow, and CO2 absorber. Ensure waste gas port is closed then perform leak test again. If problem persist call Mindray directly. Reached out to Joe Whalen. Technicians are not trained on this level of anesthesia machine.
📋
Inbound from +12627453039
Completed Jan 22, 2026
1/22/2026 CRamen Amy returned call to schedule for Tuesday 1/27/2026 with tech arrival between 8-10am.
📋
Outbound to +12627453039
Completed Jan 22, 2026
1/22/2026 CRamen left a vm for a returned call to schedule for Tuesday 1/27/2026 with tech arrival between 8-10am.
📅
WO-01339303 - Virtual Tech - Field Repair - Brookfield - CARE Surgery Center
Jan 27, 2026 9:00am – 11:00am
Work Order: WO-01339303
Account: CARE Surgery Center
Customer Case Number:
Location: CARE Surgery Center
Address: 19035 W Capitol Dr. Ste J101, Brookfield, WI 53045
Manufacturer:
Model #:
Serial #:
Contact Name: Amy L MacRae
Contact Phone: 2627453039
Contact Email: amyjmacrae@gmail.com
Due Date:
Timeline
📞
Case Linked Jan 22, 9:24 AM
Case Number:00561270
Subject:<no subject>
Status:Closed
📋
▶
2
Work Order Created Jan 22, 10:35 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Derek Reynolds
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Status: Assigned Jan 22, 2:56 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Charles Ramen
Technician:Vincent Nyathi
🗓️
▶
2
Status: Scheduled Jan 22, 6:31 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2026-01-27T14:00:00.000+0000
⏳3.7 business days
🔧
Status: Tech On Site by Vincent NyathiJan 27, 11:38 AM
From:Scheduled
To:Tech On Site
Duration in Previous:4d 17h
⏱️
▶
2
5x Labor Added Jan 27, 10:52 PM
5x Labor Added → Status: Completed
✔️
Status: Completed by Vincent Nyathi
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:11h 14m, 0m
⏳3.1 business days
📄
Status: Ready to Bill by Diane PattonJan 30, 11:54 AM
From:Closed
To:Ready to Bill
Duration in Previous:2d 13h
⏳4.0 business days
📨
▶
2
Status: Invoice Pending Feb 4, 4:10 PM
Status: Invoice Pending → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:3m
⏳3.0 business days
🧾
Invoice Created Feb 6, 6:47 PM
Invoice Number:SM-252986
Bottlenecks
Scheduled
Duration: 3.1 business days (threshold: 2.0 business days)
Exceeded by 1.1 business days
Tech On Site
Duration: 1.4 business days (threshold: 1.0 business days)
Exceeded by 3.2 business hours
Closed
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Ready to Bill
Duration: 3.9 business days (threshold: 1.0 business days)