New Miscellaneous Equipment Inspection
We have just received 4 new units to our Middletown location.
Can we have a rush inspection scheduled for these? Our chief dental officer has requested before Thursday if possible
https://www.ebiotrack.com/inspection.php?iid=32689
1/27 KSmith -- Scheduled for 2/3 with Anuj. 10am-12pm. FSEs are fully booked until 2/3
1/27 KSmith -- Sent email to schedule for 2/3
1/26 KSmith -- Sent email to schedule for 2/2
🔧Work Performed
Arrived onsite door is closed no employees onsite. Called main number eventually Amanda Gill arrived she confirmed with several other staff there is no devises onsite to inspect. Site may have confused work with previously inspected equipment on WO-01339710.
🔍Technician Findings
Arrived onsite door is closed no employees onsite. Called main number eventually Amanda Gill arrived she confirmed with several other staff there is no devises onsite to inspect. Site may have confused work with previously inspected equipment on WO-01339710.
⚠️Problem Description
New Miscellaneous Equipment Inspection
We have just received 4 new units to our Middletown location.
Can we have a rush inspection scheduled for these? Our chief dental officer has requested before Thursday if possible
https://www.ebiotrack.com/inspection.php?iid=32689
📧
Email:RE: Cavitron Units - Middletown
Completed Jan 27, 2026
From: shaha@chc1.com
To: barboub@mwhs1.com, TummalS@chc1.com
Cc: ksmith@emsar.com
Good afternoon,
We can confirm February 2nd. We are also checking to see if an earlier date is available, possibly sometime this week, and will let you know if that becomes an option.
Thank you.
Anuj Shah, DMD
Community Health Center, Inc
675 Main Street
Middletown, CT 06457
From: Barbour, Brian <barboub@mwhs1.com>
Sent: Tuesday, January 27, 2026 10:50 AM
To: Tummala
📧
Email: CHC Mobile Dental (10448-01-010) -- EMSAR Inspection -- WO-01339913
Completed Jan 27, 2026
To: abbasir@mwhs1.com
CC:
BCC:
Attachment: --none--
Subject: CHC Mobile Dental (10448-01-010) -- EMSAR Inspection -- WO-01339913
Body:
Hi Raquel,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at CHC Mobile Dental (10448-01-010) located at 33 Ferry St?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We
📧
Email:Cavitron Units - Middletown
Completed Jan 26, 2026
From: barboub@mwhs1.com
To: dispatch@emsar.com
Cc: ksmith@emsar.com
Good afternoon
We have just received 4 new units to our Middletown location.
Can we have a rush inspection scheduled for these? Our chief dental officer has requested before Thursday if possible
Brian Barbour
Senior Purchasing Assistant
Moses/Weitzman Health System
85 Lafayette Street, 2nd Floor
New Britain CT. 06051
Phone: (860) 655-1856
________________________________
Work Order: WO-01339913
Account: Community Health Center CHC New Britain
Customer Case Number:
Location: CHC Mobile Dental (10448-01-010)
Address: 33 Ferry St., Middletown, CT 06457
Manufacturer:
Model #:
Serial #:
Contact Name: Raquel Abbassi
Contact Phone: 860-224-3642
Contact Email: abbasir@m
Timeline
📞
Case Linked Jan 26, 2:44 PM
Case Number:00562185
Subject:Cavitron Units - Middletown
Status:Closed
📋
Work Order Created Jan 26, 3:43 PM
Work Order:WO-01339913
Type:Misc. Inspection
Priority:P5
📅
Status: Ready for Scheduling by Kimberly HardisonJan 26, 3:56 PM
From:Entered
To:Ready for Scheduling
Duration in Previous:13m
👷
▶
2
Technician Assigned Jan 26, 4:43 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:47m
👷
Technician Assigned by Kourtney SmithJan 27, 10:17 AM
Technician:Mohamed Shareed
🗓️
▶
2
Status: Scheduled Jan 27, 3:16 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-02-03T16:00:00.000+0000
📅
Dispatch Scheduled by Kourtney SmithJan 28, 7:57 AM
Scheduled For:2026-02-03T18:00:00.000+0000
⚠️5.0 business days
🔧
Status: Tech On Site by Mohamed ShareedFeb 3, 2:25 PM
From:Scheduled
To:Tech On Site
Duration in Previous:6d 23h
⏱️
▶
3
4x Labor Added Feb 3, 6:07 PM
4x Labor Added → Status: Completed → Travel Added
✔️
Status: Completed by Mohamed Shareed
From:Tech On Site
To:Completed
Duration in Previous:3h 42m
🚗
Travel Added
Type:Travel
Status:Open
Qty:93
🏁
Status: Closed by Mohamed ShareedFeb 3, 6:46 PM
From:Completed
To:Closed
Duration in Previous:38m
⏳3.7 business days
📄
▶
2
Status: Ready to Bill Feb 6, 9:12 AM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⏳2.0 business days
🧾
Invoice Created Feb 9, 8:04 AM
Invoice Number:SM-253300
Bottlenecks
Assigned
Duration: 1.3 business days (threshold: 4.0 business hours)
Exceeded by 6.3 business hours
Scheduled
Duration: 5.5 business days (threshold: 2.0 business days)
Exceeded by 3.5 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)