1/28 KSmith -- Scheduled for 2/5 with Chantelle. 9-11am
1/28 KSmith -- Per Mildred, need to schedule for Charlene
cbrown01@firstchc.org
1/28 KSmith -- Sent email to schedule for 2/5
🔧Work Performed
Completed annual inspection all work documented in ebiotrack S.O #: 200-791-31876
🔍Technician Findings
Completed annual inspection all work documented in ebiotrack S.O #: 200-791-31876
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
62 pcs
https://www.ebiotrack.com/inspection.php?iid=31876
📧
Email:Re: First Choice Health Center – Vernon – Medical, Behavioral Health & Podiatry -- EMSAR Inspection -- WO-01340229
Completed Jan 28, 2026
From: cbrown01@firstchc.org
To: ksmith@emsar.com
Yes, February 5th will work at the Vernon location.
Charlene Brown
Medical Site Coordinator
150 N. Main St
Manchester, CT 06045
Tel: 860-528-1359 Ext: 156
Fax: 860-290-4143
cbrown01@firstchc.org
CONFIDENTIAL NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information or may otherwise be protected by law. Any un
📧
Email:Re: First Choice Health Center – Vernon – Medical, Behavioral Health & Podiatry -- EMSAR Inspection -- WO-01340229
Completed Jan 28, 2026
From: cbrown01@firstchc.org
To: mvega@firstchc.org, ksmith@emsar.com
Inspection scheduling is all set. Inspection scheduled for 2/18/26-12/20/26.
Thank you
Charlene Brown
Medical Site Coordinator
150 N. Main St
Manchester, CT 06045
Tel: 860-528-1359 Ext: 156
Fax: 860-290-4143
cbrown01@firstchc.org
CONFIDENTIAL NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged
📧
Email:Re: First Choice Health Center – Vernon – Medical, Behavioral Health & Podiatry -- EMSAR Inspection -- WO-01340229
Completed Jan 28, 2026
From: mvega@firstchc.org
To: ksmith@emsar.com, cbrown01@firstchc.org
Good afternoon,
Supervisor for this location - Charlene Brown she will be able to help in scheduling the inspection.
Thank you.
Mildred Vega
Senior Practice Administrator
94 Connecticut Boulevard
East Hartford, CT. 06108
860-610-6335 Ext. 235
mvega@firstchc.org <mailto:mvega@firstchc.org>
________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Wednesday, January
📧
Email: First Choice Health Center – Vernon – Medical, Behavioral Health & Podiatry -- EMSAR Inspection -- WO-01340229
Completed Jan 28, 2026
To: mvega@firstchc.org
CC:
BCC:
Attachment: --none--
Subject: First Choice Health Center – Vernon – Medical, Behavioral Health & Podiatry -- EMSAR Inspection -- WO-01340229
Body:
Hi Mildred,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at First Choice Health Center – Vernon – Medical, Behavioral Health & Podiatry located at 94 Union St?
If not, would you have th
📅
WO-01340229 - Inspection - Vernon - First Choice Health Center – Vernon – Medical, Behavioral Health & Podiatry
Feb 5, 2026 10:00am – 4:00pm
Work Order: WO-01340229
Account: First Choice Health Centers, Inc.
Customer Case Number:
Location: First Choice Health Center – Vernon – Medical, Behavioral Health & Podiatry
Address: 94 Union St, Vernon, CT 06066
Manufacturer:
Model #:
Serial #:
Contact Name: Mildred Vega
Contact Phone: 860
Case #00550433 – account on hold 12/10
Status: Closed | Priority: Standard
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
62 pcs
https://www.ebiotrack.com/inspection.php?iid=31876
💬Case Comment
Internal Jan 15, 2026 4:30pm
Left a voicemail follow up on the past due that is owed, account needs to pay full balance due to have the hold removed.
💬Case Comment
Internal Jan 6, 2026 2:37pm
Marks Acct
Timeline
📞
Case Linked Dec 10, 6:00 AM
Case Number:00550433
Subject:account on hold 12/10
Status:Closed
🚨32.0 business days
📋
▶
2
Work Order Created Jan 27, 5:33 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jan 28, 11:15 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:17h 41m
🗓️
▶
2
Status: Scheduled Jan 28, 3:54 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-02-05T15:00:00.000+0000
⚠️7.0 business days
🔧
Status: Tech On Site by Mohamed ShareedFeb 5, 9:39 AM
From:Scheduled
To:Tech On Site
Duration in Previous:7d 17h
🔩
Parts Added Feb 5, 10:23 AM
Type:Parts
Status:Open
Qty:1
🔩
3x Parts Added Feb 5, 7:14 PM
Type:Parts, Travel
Status:Open
Qty:1, 115, 118
⏱️
▶
2
3x Labor Added Feb 5, 7:24 PM
3x Labor Added → Status: Completed
✔️
Status: Completed by Mohamed Shareed
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:9h 46m, 0m
⏳3.6 business days
📄
▶
3
Status: Ready to Bill Feb 10, 10:19 AM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created
Invoice Number:SM-253467
Bottlenecks
Ready for Scheduling
Duration: 1.2 business days (threshold: 1.0 business days)
Exceeded by 1.4 business hours
Assigned
Duration: 4.6 business hours (threshold: 4.0 business hours)
Exceeded by 0.6 business hours
Scheduled
Duration: 6.4 business days (threshold: 2.0 business days)
Exceeded by 4.4 business days
Tech On Site
Duration: 1.1 business days (threshold: 1.0 business days)
Exceeded by 0.4 business hours
Closed
Duration: 3.0 business days (threshold: 1.0 business days)