Email:Re: EMSAR Request for service at AcutePet Urgent Care Solon (Email to schedule service)
Completed Feb 6, 2026
From: kelly.davis@acutepeturgentcare.com
To: cramen@emsar.com
Thanks Charles,
All the contact information you have is correct. Below is also my cell phone number. Thursday February 12th works fine. We open at 10am, however I am usually in the building by 9:15a. No special requirements for admittance and all of our equipment is easily accessible. I will be the onsite point of contact that day.
Talk soon,
Kelly DavisPractice ManagerAcutePe
📧
Email: EMSAR Request for service at AcutePet Urgent Care Solon (Email to schedule service)
Completed Feb 6, 2026
To: kelly.davis@acutepeturgentcare.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at AcutePet Urgent Care Solon (Email to schedule service)
Body:
Hi Kelly Davis,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Assett Tagging
Here’s the location information we have on file:
Location:
AcutePet Urgent Care Solon
6130 Kruse Dr, Ste F
Solon, OH 44139
Contact:
Kelly Davis
440-540-2055
We currently have availability on T
Work Order: WO-01350153
Account: AcutePet Urgent Care
Customer Case Number:
Location: AcutePet Urgent Care Solon
Address: 6130 Kruse Dr, Ste F, Solon, OH 44139
Manufacturer:
Model #:
Serial #:
Contact Name: Kelly Davis
Contact Phone: 440-540-2055
Contact Email: kelly.davis@acutepeturgentcare.com
Timeline
📞
Case Linked Feb 6, 6:55 AM
Case Number:00565955
Subject:eBiotrack - New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Feb 6, 8:13 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
👷
▶
2
Technician Assigned Feb 6, 8:44 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:30m
📅
▶
2
Dispatch Scheduled Feb 6, 10:27 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Charles Ramen
From:Assigned
To:Scheduled
Duration in Previous:1h 43m
⚠️5.0 business days
🔧
Status: Tech On Site by Jordan MoceriFeb 12, 10:00 AM
From:Scheduled
To:Tech On Site
Duration in Previous:5d 23h
⏱️
3x Labor Added Feb 12, 10:48 AM
Type:Labor, Travel
Status:Open
Qty:3.1666666666667, 193
⏱️
▶
2
2x Labor Added Feb 12, 10:23 PM
2x Labor Added → Status: Completed
✔️
Status: Completed by Jordan Moceri
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:12h 23m, 0m
⏳2.2 business days
📄
Status: Ready to Bill by Diane PattonFeb 17, 11:03 AM
From:Closed
To:Ready to Bill
Duration in Previous:4d 12h
🚨12.0 business days
📨
Status: Invoice Pending by Diane PattonMar 4, 1:46 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:15d 2h
💰
Status: Invoiced by Diane PattonMar 4, 1:52 PM
From:Invoice Pending
To:Invoiced
Duration in Previous:5m
🧾
Invoice Created Mar 4, 5:29 PM
Invoice Number:SM-255587
Bottlenecks
Scheduled
Duration: 5.0 business days (threshold: 2.0 business days)
Exceeded by 3.0 business days
Tech On Site
Duration: 1.4 business days (threshold: 1.0 business days)
Exceeded by 3.4 business hours
Closed
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Ready to Bill
Duration: 12.0 business days (threshold: 1.0 business days)