2/13/2026 CRamen scheduled for Monday 2/16/2026 with tech arrival between 10-12. Logged email
2/13/2026 CRamen left a vm for a returned call to schedule for Monday 2/16/2026 with tech arrival between 10-12. DCarvalho said to assign to RSalone as it appears to be a Midmark 626 Exam Chair. Logged email. Placeholder set
🔧Work Performed
2/16/26
Traveled to site
Evaluated unit
Determined that batteries on foot controller were corroded.
Swapped batteries and tested unit.
All functions work on foot and hand controller.
Traveled from site
Closed WO
🔍Technician Findings
Unit serial number is V2671175
Unit needed corroded batteries replaced.
⚠️Problem Description
Troubleshoot Exam bed movement issues;
Notes from Customer: We have an exam/weight table/chair that is not working. We attempted to change batteries in the wireless remote without any luck. https://www.ebiotrack.com/workorder.php?wo=71654
📧
Email:Re: [EXTERNAL] EMSAR Request for service at Oak Street Health - Park Fair (Email to schedule service)
Completed Feb 13, 2026
From: kelly.espeland@oakstreethealth.com
To: cramen@emsar.com
Cc: ronnie.salone@emsar.com
Hi Charles, Monday 2/16 from 10-12 works for us. Thank you for your quick response. KellyOn Fri, Feb 13, 2026 at 9:42 AM Charles Ramen <cramen@emsar.com> wrote:**** External Email - Use Caution ****Hi Kelly Espeland,I hope you’re doing well. I’m reaching out to schedule a service appointment for Midmark 626 Exam Chair RepairHere’s the location information we have on file:Location:Oak Street
📧
Email: EMSAR Request for service at Oak Street Health - Park Fair (Email to schedule service)
Completed Feb 13, 2026
To: kelly.espeland@oakstreethealth.com; ronnie.salone@emsar.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Oak Street Health - Park Fair (Email to schedule service)
Body:
Hi Kelly Espeland,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Midmark 626 Exam Chair Repair
Here’s the location information we have on file:
Location:
Oak Street Health - Park Fair
215 Euclid Ave
Des Moines, IA 50313
Contact:
Kelly Espeland
📋
Outbound to +15152089693
Completed Feb 13, 2026
2/13/2026 CRamen left a vm for a returned call to schedule for Monday 2/16/2026 with tech arrival between 10-12.
📅
WO-01351508 - Virtual Tech - Field Repair - Des Moines - Oak Street Health - Park Fair
Feb 16, 2026 11:15am – 11:30am
Work Order: WO-01351508
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - Park Fair
Address: 215 Euclid Ave, Des Moines, IA 50313
Manufacturer:
Model #:
Serial #:
Contact Name: Kelly Espeland
Contact Phone: 515-208-9693
Contact Email: kelly.espeland@oakstreethealth.c