FMI 78101B: Venue Go Thermal Event due to battery Purpose: Each affected system will have a SW Version R3.5 update installed. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at TCS.FMIAdmin@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
"Template Name:
Template Description:
Problem Found:
Action Taken: “Completed FMI 78101 by installing SW Version R3.4 or R3.5 and communicated with customer to scrap previous software versions”.
Verification Test: “Performed Probe and Connectors Checks for all probes. Confirmed all probes pass. Completed all Peripheral Checks-system passed. Completed full system diagnostics-system passed.
Equipment passed all required tests and has been returned to the customer fully
functional”.
Template Name:
Template Description:
Problem Found:
Action Taken: “Completed FMI 78101 by installing new supplied batteries / Batteries installed by
customer and dispose of old batteries according to local regulation”.
Verification Test: “Performed battery charging test - verified after 10 minutes, the scan time increased. Completed full system diagnostics-system passed. Equipment passed all required tests and has been returned to the customer fully functional”."
🔍Technician Findings
"Template Name:
Template Description:
Problem Found:
Action Taken: “Completed FMI 78101 by installing SW Version R3.4 or R3.5 and communicated with customer to scrap previous software versions”.
Verification Test: “Performed Probe and Connectors Checks for all probes. Confirmed all probes pass. Completed all Peripheral Checks-system passed. Completed full system diagnostics-system passed.
Equipment passed all required tests and has been returned to the customer fully
functional”.
Template Name:
Template Description:
Problem Found:
Action Taken: “Completed FMI 78101 by installing new supplied batteries / Batteries installed by
customer and dispose of old batteries according to local regulation”.
Verification Test: “Performed battery charging test - verified after 10 minutes, the scan time increased. Completed full system diagnostics-system passed. Equipment passed all required tests and has been returned to the customer fully functional”."
⚠️Problem Description
FMI 78101B: Venue Go Thermal Event due to battery Purpose: Each affected system will have a SW Version R3.5 update installed. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at TCS.FMIAdmin@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
GE Healthcare - Venue Go Ultrasound
📞Call Description
FMI 78101
📅
WO-01351635 - FCO - Venue Go Ultrasound - Davie - HCA FLORIDA UNIVERSITY HOSPITAL
Feb 28, 2026 8:00am – 5:00pm
Work Order: WO-01351635
Account: GE Healthcare FMI
Customer Case Number: 1-554879836902, 1-554907683636
Location: HCA FLORIDA UNIVERSITY HOSPITAL
Address: 3476 S University Dr, Davie, FL 33328
Manufacturer: GE Healthcare
Model #: Venue Go Ultrasound
Serial #: VGC000701
Contact Name: Michael Capistra
JPG
VGC000701_Software Update
Feb 22, 2026
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VGC000701_Product Label Pic
Feb 22, 2026
Timeline
📞
Case Linked Feb 13, 1:46 PM
Case Number:00568315
Subject:
Status:Closed
📋
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5
Work Order Created Feb 13, 1:52 PM
Work Order Created → Technician Assigned → Status: Assigned → Status: Scheduled → Dispatch Scheduled