Q-00032582
I would like to request a quote to have two jacks replaced on a Stryker 1061 stretcher. I will have the jacks shipped to the customer when ready as they are ready to go now.
The address is:
9681 Prominent Point
#130 Colorado Springs, CO 80924
Please provide a quote and the earliest time available to have the work done.
I would like to request that the jacks be shipped back:
iMedical ATTN: Nathan Eckstein
551 Minger Drive
Lawrenceburg, IN 47025
We can provide return labels for them as well.
03/04/2026 DNakoff - Travel billing not to exceed $500
3/3 KKelch- per APerry, the site is now down. I adjusted TRs to add to tech's schedule for today while he is still in town. FSE to reach out to customer when he is able to get there
3/2 APrzybyla - Tech needs to keep this WO open till 3/4 in order to add travel expenses.
2/23 KKelch Sofia called me back to schedule for 3/2 between 1 and 3 pm. Customer confirmed.
2/23 KKelch called Sofia to schedule for 3/2 between 1 and 3 pm. Left VM.
20 Feb 2026 BJH - I am not trained on Stretchers/beds of any type. Are you sure you want me to do this?
🔧Work Performed
Tech was handed the parts that were sent to the customer. Tech installed the new jacks. After installing the new jacks, tech function tested the bed. Tech found no leaks and no drag to the bed. Tech showed the manager, Jessica, and she was happy that the bed was working again. Update 3/3/2026 - Tech got called back because the bed was not lowering on the foot section. Tech noticed that the jack was not completely in the lowering section. Tech moved the bed and placed the jack in the foot section. Tech function tested the bed and it went up and down, with no problems. Again tech showed the customer, Jessica, and she was happy it was working again.
🔍Technician Findings
Tech arrived on site and was told to replace the jack stands on a Stryker 1061 bed.
⚠️Problem Description
Q-00032582
I would like to request a quote to have two jacks replaced on a Stryker 1061 stretcher. I will have the jacks shipped to the customer when ready as they are ready to go now.
The address is:
9681 Prominent Point
#130 Colorado Springs, CO 80924
Please provide a quote and the earliest time available to have the work done.
I would like to request that the jacks be shipped back:
iMedical ATTN: Nathan Eckstein
551 Minger Drive
Lawrenceburg, IN 47025
We can provide return labels for them as well.
📋
Inbound from +16232381209
Completed Feb 23, 2026
2/23 KKelch Sofia called me back to schedule for 3/2 between 1 and 3 pm. Customer confirmed.
📋
Outbound to +16232381209
Completed Feb 23, 2026
2/23 KKelch called Sofia to schedule for 3/2 between 1 and 3 pm. Left VM.
Mar 3, 2026 9:03am
@Andrew Przybyla iMedical is asking if you were able to ship back the parts that were removed from the unit. Can you please confirm if that happened or not?
cc @Kaitlyn Kelch @Craig Dempsey
Mar 4, 2026 2:10pm
@Craig Dempsey @David Carvalho @Kaitlyn Kelch
FYI on this one the travel cannot exceed $500, we will be eating a lot of travel costs on this one.
Work Order: WO-01352819
Account: iMedical Healthcare Solutions
Customer Case Number:
Location: Invision Sally Jobe Briargate
Address: 9681 Prominent Point, Suite 130, Colorado Springs, CO 80924
Manufacturer:
Model #:
Serial #:
Contact Name: Nathan Eckstein
Contact Phone: 844-990-0460 Option 2
Co