Miscellaneous Calibration
Model: Health O Meter - 402kl
Model Type: Mechanical Adult Scale
Serial no.: 12961255,12961273, 6345978, 6345979
Problem Type: 4 scales need to be calibrated
https://www.ebiotrack.com/inspection.php?iid=33200
2/24/2026 CRamen Logged email confirming Thursday 2/26/2026 with an arrival window between 9-11am.
2/23/2026 CRamen Logged email requesting Thursday 2/26/2026 with an arrival window between 9-11am.
🔧Work Performed
checked the scales listed on the work order and all were reading properly. Checked remaining scales in facility and all weights were correct.
🔍Technician Findings
scales need checked
⚠️Problem Description
Miscellaneous Calibration
Model: Health O Meter - 402kl
Model Type: Mechanical Adult Scale
Serial no.: 12961255,12961273, 6345978, 6345979
Problem Type: 4 scales need to be calibrated
https://www.ebiotrack.com/inspection.php?iid=33200
📧
Email:Re: EMSAR Request for service at OH - Cincinnati (Email to schedule service)
Completed Feb 25, 2026
From: MER@sonobello.com
To: cramen@emsar.com
Hello EMSAR,
Message from the center:
"Thursday will be just fine! 9-11am works great"
Thank you, MER Team12510 128th Lane NEKirkland WA 98034direct 425.202.1203¹ Pacific Sono BelloIt’s your life. Live it beautifully.Visit us on the Web: sonobello.comFollow us on Instagram: instagram.com/sonobello Body Contour Centers, LLC is not a medical provider and is not engaged in the practice of medicine. All medical decisions are the sole r
📧
Email: EMSAR Request for service at OH - Cincinnati (Email to schedule service)
Completed Feb 23, 2026
To: mer@sonobello.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at OH - Cincinnati (Email to schedule service)
Body:
Hi Jeremy Kohl,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Miscellaneous Calibration
Model: Health O Meter - 402kl
Model Type: Mechanical Adult Scale
Serial no.: 12961255,12961273, 6345978, 6345979
Problem Type: 4 scales need to be calibrated
Here’s the location information we
Work Order: WO-01353370
Account: Sono Bello
Customer Case Number:
Location: OH - Cincinnati
Address: 8044 Montgomery Rd, Suite 430, Cincinnati, OH 45236
Manufacturer:
Model #:
Serial #:
Contact Name: Jeremy Kohl
Contact Phone: 425.202.1203
Contact Email: mer@sonobello.com
Due Date: 3/
Timeline
📞
Case Linked Feb 23, 3:33 PM
Case Number:00571125
Subject:OH-Cincinnati - Scale Calibration
Status:Closed
📋
▶
2
Work Order Created Feb 23, 5:05 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Feb 23, 5:32 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:26m
⏳2.8 business days
🗓️
▶
2
Status: Scheduled Feb 25, 7:44 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2026-02-26T15:00:00.000+0000
📅
▶
2
Dispatch Scheduled Feb 25, 9:21 AM
Dispatch Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2026-02-25T18:00:00.000+0000
📅
Dispatch Scheduled by Charles RamenFeb 25, 9:52 AM
Scheduled For:2026-02-25T16:00:00.000+0000
🔧
Status: Tech On Site by Jordan MoceriFeb 25, 11:27 AM
From:Scheduled
To:Tech On Site
Duration in Previous:3h 42m
⏱️
▶
2
3x Labor Added Feb 25, 12:15 PM
3x Labor Added → Status: Completed
✔️
Status: Completed by Jordan Moceri
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:48m, 0m
⏳4.0 business days
📄
▶
3
Status: Ready to Bill Mar 2, 9:52 AM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🧾
Invoice Created
Invoice Number:SM-255311
Bottlenecks
Assigned
Duration: 2.2 business days (threshold: 4.0 business hours)
Exceeded by 1.7 business days
Closed
Duration: 3.8 business days (threshold: 1.0 business days)