Work Order 360 View

12/29 EForster: Travel covered on WO-1296708.

12/12 KSmith -- Scheduled for 12/29 with Mike. 8-10am on WO-01296709

12/12 KSmith -- Sent email to Mike to schedule for 12/29. FSE is fully booked next week and PTO until then.

12/10/25 RBerry- Updated due date based on parts. Still waiting on parts for WO-01296708.

12/5 KSmith -- Michael would like to wait until all parts arrive before scheduling, to avoid the extra travel charge. Email logged on WO-01296709

12/5 KSmith -- Michael was not in the office today. Left contact information for a return call to see if they want to keep waiting for the parts for the 4th unit to ship or go ahead and schedule the repairs on the 3 we have parts for. Sending email as well.

12/5/2025 Sramen - still waiting on parts for WO-01296708. Updated due date.

11/24/2025 Sramen - still waiting on parts for WO-01296708. Updated due date.

11/20/25 RBerry- Spoke with Christian, states that Michael is OOO today. Advised I was calling to confirm if they would like us to go ahead and complete the repairs we have parts for and return for the last repair when tracking is received or if they would like all WOs completed together. Christian states he will give my information to Michael and have him return my call when he returns. See logged call on WO-01296707

11/17/25 RCook- Updated due date based on parts.

11/12/25 RCook- Updated due date based on parts. Site would like WOs scheduled together. Waiting on parts for WO-01296708.

11/11 KSmith -- Awaiting parts for WO-01296708

11/10/25 RCook- Updated due date based on parts. Waiting on parts for WO-01296708 and WO-01296707

11/5 KSmith -- Waiting on parts for WO-01296708, WO-01296707 so all repairs can be completed together. Michael is on vacation until Monday. Will call back Monday advising we are still waiting on parts for two units.

11/5/25 RCook- Updated due date based on parts. Removed delay code.

10/24/2025 - KFricke placed a bulk PO orders on 10/20/2025 that include necessary parts for this order not in stock to Wilmington: Ferno PO015098

10/15 KSmith -- Teams message to Stephanie to see about updates for this WO. Been sitting for almost 2 months with no updates. Michael reached out for an update.

9/22 KSmith -- Shawn is following up with Keith to see why this PO has been sitting open for over two weeks with no movement.

9/17 KSmith -- Teams message to Shawn to check on this one. Part order has been sitting in "Open" status for over two weeks with no movement.

9/15 KSmith -- Awaiting parts shipment

9/8 KSmith -- Awaiting parts shipment

9/2/25 SReich - Added Q-00029814 from case 00523107, sending to L2.

8/28 KWeiss, Created case and sent to sales for quoting

8/28 EForster: Travel covered on WO-1296707

8/22/2025 Sramen - parts eta 8/25 for 1296707. Updated due date and removed delay code.

8/22 KSmith -- Scheduled for 8/28 with Mike on WO-01296708

8/22 KSmith -- Sent email to Mike to schedule for 8/28 on WO-01296708

8/20/25 RCook- Spoke with location, advised WO has been released for parts to ship. Advised that I do not have tracking information yet but am hoping this updates with tracking information tomorrow and we will reach out to schedule all WOs together. See logged call on WO-01296707

8/19 KSmith -- Sent email to Michael on WO-01296708 advising that we are still waiting on parts for 1 unit

8/19/2025 Sramen - parts for 1296707 were back ordered until 8/15. Follow up date is 8/22 so pushing due date on this wo to 8/22 and will alter as needed on that date.

8/19 KSmith -- Waiting on WO-01296707 to come into RFS so all repairs can be scheduled together per customer request

8/18 KSmith -- Waiting on WO-01296707 to come into RFS so all repairs can be scheduled together per customer request

8/14 KSmith -- Waiting on WO-01296707 to come into RFS so all repairs can be scheduled together per customer request

8/13 KSmith -- Waiting on WO-01296707 to come into RFS so all repairs can be scheduled together per customer request

8/12 KSmith -- Waiting on WO-01296707 to come into RFS so all repairs can be scheduled together per customer request

08/08/2025 JRolston - Please schedule with WO-01296707.