Midmark Service Request Dispatch Authorization - WO-00100632
Closed
Travel Zone 1
PROBLEM SUMMARY
WD Debris tray issue
ADDITIONAL NOTES
Office closes at 4:00 pm. For assistance, troubleshooting, or parts identification, contact Medical Tech Service at
844-856-1230. Thank you!
DISPATCH ITEMS
Serial # V2844325 Item 647-001
ITEM DESCRIPTION
PODIATRY CHAIR, 3 FUNCTION BASIC
PCR CODES
Problem Cause Resolution
FOOT EXTENSION NOT OPERATING PROPERLY UM UNDETERMINED DIAGNOSING PRODUCT
9/3 KKelch Cindy called me back to schedule for 9/8 between 11:30 and 12:30 pm. Customer confirmed. Call logged on WO-01301070
9/3 KKelch called Cindy to schedule for 9/8 between 11:30 and 12:30 pm. Left VM, sent email. Call and email logged on WO-01301073
09/03/2025 SRobinson- Called Cindy Trevino, 1(346) 324-1768. Spoke with Cindy and gave her the WO# and advised a coordintor will be reaching out to schedule.
🔧Work Performed
9/8 CLacy I have evaluated and inspected this unit and have found the debris tray has moved past the hard stop. I have loosened the Foot section so i can lift the hard stop and move the debris tray and slide out under the hard stop. I have reassembled the foot section. The Debris tray now slides in and out as intended. Functional testing passed. This unit is ready to return to service
🔍Technician Findings
Debris tray will not extend
⚠️Problem Description
Travel Zone 1
PROBLEM SUMMARY
WD Debris tray issue
ADDITIONAL NOTES
Office closes at 4:00 pm. For assistance, troubleshooting, or parts identification, contact Medical Tech Service at
844-856-1230. Thank you!
DISPATCH ITEMS
Serial # V2844106 Item 647-001
ITEM DESCRIPTION
PODIATRY CHAIR, 3 FUNCTION BASIC
PCR CODES
Problem Cause Resolution
FOOT EXTENSION NOT OPERATING PROPERLY UM UNDETERMINED DIAGNOSING PRODUCT