Detailed work order timeline, KPIs, and analysis
GULF COUNTY FLORIDA EMS • Repair • PSM
📍 GULF COUNTY FLORIDA EMS - Port St. Joe — 140 Library Drive, Port Saint Joe FL, 32456
Sep 25, 2025 → Jan 14, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 25 → Sep 25 | Created | ▶ Running | 0 | 0 |
| Sep 25 → Sep 25 | L2 Screening | ▶ Running | 0 | 0 |
| Sep 25 → Jan 5 | Awaiting Parts | ⏸ Paused | 66 | — |
| Jan 5 → Jan 6 | Ready for Scheduling | ▶ Running | 1 | 1 |
| Jan 6 → Jan 7 | Assigned | ▶ Running | 1 | 2 |
| Jan 7 → Jan 14 | Scheduled | ▶ Running | 5 | 7 |
| Jan 14 → Jan 14 | Tech On Site | ▶ Running | 0 | 7 |
1/7/26 AJinerson - Call logged on WO-01306382. Called Jody and confirmed scheduling tech visit for Weds. 1/14 with eta between 8am-10am.
POC on-site this day: Captain
850-340-3923
Jody will be alternate contact if needed, but he will be in meeting on morning of 1/14.
Arrival instructions: Confirmed they will have tech start at their 140 Library Dr. location, they have 2 units at that site, then 1 unit will be at their 2nd location at: 237 W. River Rd. Wiwahitcha, FL 32465.
Jody said tech always services both locations during same visit.
1/7/26 AJinerson - Parts Order 00082471 ETA to tech Fri. 1/9 by end of day.
1/6/26 AJinerson - No parts ETA yet for WO-01306323.
1/6/26 AJinerson - WO released into RFS evening of 1/5 now that parts are ready to ship out. Parts shipping to tech, but no tracking yet as WO just assigned today. Will follow up with customer to schedule tech visit with parts arrival accordingly.
12/23/25 AJinerson - Email logged on WO-01306382. Sent email back to Jody regarding no current update on the ETA for the last part order for WO-01306323. Asking Jody if they would like to proceed with scheduling our visit for the repair WO we do have the part for, along with the PM service (in the meantime).
12/23/25 AJinerson - Email logged on WO-01306382. Received email back from Jody asking if we have an update on the remaining parts for them since they have been waiting for several months now (for WO-01306323).
11/21/25 NB - Esc PO to MM in PO note
11/20/25 AJinerson - Email logged on WO-01306382. Sent email back to Jody stating we will notify them as soon as we have an ETA on parts, but offered weekly updates as well - and asked again if they would like to split this up into 2 visits, and schedule current WOs ready, or if they would like to still wait and schedule all WOs during same visit once remaining part comes in.
11/20/25 AJinerson - Email logged on WO-01306382. Received email back from POC Jody asking if there is a timeframe on the eta on remaining part we are waiting on for WO-01306323.
10/9/25 RCook- Received email from Jody stating: Yes, just due to me having to pay the travel fee, we will wait until all parts have arrived. See logged email on WO-01306382
10/9/25 RCook- Emailed Jody to update on WO to advise that we are waiting on tracking information and also WO-01306323 is still in awaiting parts. Need to confirm if all WOs are to be done together. Site also has a PM WO open due on 10/24. See logged email.
10/9/25 RCook- Called Jody to update on WO to advise that we are waiting on tracking information and also WO-01306323 is still in awaiting parts. Need to confirm if all WOs are to be done together. Site also has a PM WO open due on 10/24
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03054723 | Parts | Open | 1 | $626.40 | Jan 6, 12:41 PM |
| WL-03054724 | Expenses | Open | 1 | $0.00 | Jan 6, 12:41 PM |
| WL-03064393 | Labor | Open | 1 | $0.00 | Jan 14, 9:48 AM |