Detailed work order timeline, KPIs, and analysis
FERNO • Repair • P3
📍 Medcare EMS — 317 MCWILLIAMS ST, Camden AL, 36726
Oct 24, 2025 → Oct 28, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 24 → Oct 24 | Created | ▶ Running | 0 | 0 / 3 |
| Oct 24 → Oct 27 | Ready for Scheduling | ▶ Running | 1 | 1 / 3 |
| Oct 27 → Oct 28 | Assigned | ▶ Running | 1 | 2 / 3 |
| Oct 28 → Oct 28 | Scheduled | ▶ Running | 0 | 2 / 3 |
| Oct 28 → Oct 28 | Entered | ▶ Running | 0 | 2 / 3 |
10/28/25 RCook- Per LOberg on teams call this WO can be canceled and problem description added to WO-01311366. Returned to dispatch for cancellation.
10/28/25 AJinerson - Call logged on WO-01311366.
Spoke with Patricia Mosley who confirmed scheduling tech visit for Monday, 11/3 with arrival between 11AM-1PM.
Confirmed tech to work through Tuesday, 11/4 as well if needed to complete any remaining repairs/PMs.
POC on site: Patricia Mosley
(251) 597-8278
Parts location: Patricia will have parts and give to tech
Arrival instructions - no further instructions/requirements for this visit.
10/28/25 AJinerson - Call logged on WO-01311366. Called and left 2nd VM for Patricia regarding needing to schedule service.
10/28/25 NatoshaB - Whitney confirmed parts should arrive to site today: 1Z4766270346712809
10/27/25 AJinerson - Call logged on WO-01311366. Called Patricia and left VM regarding needing to confirm if parts arrived on site from Ferno and ready to schedule.
Site has 6 WOs in total, 3 of which being repairs and it's listed that Ferno is shipping parts out for the 3 below WOs:
WO-01311366
WO-01311353
WO-01311348
10/24/2025jsells
left a voicemail with Patricia and I gave her the WO#'s and told her a coordinator will call her to schedule the visit