**Not charging travel per quote** Quote for Eval only. All units need repair, return trip needed
11/3 KWeiss, W/O was for evaluation. Placing w/o in reschedule for tech to complete and close for follow up repair case to be created. Can not quote a repair from an evaluation w/o.
🔧Work Performed
This unit requires replacement of the hydraulic system due to a visible liquid leak found directly underneath the unit. Further assessment also indicated the need for replacement of additional components beyond the hydraulics.
🔍Technician Findings
Unit will need the following parts:
6500-001-030 Hydraulic Sub-Assembly aty 1
0015-051-000 Square Nut qty 16
6100-115-060 Clip, I.V. Pole qty 1
6500-001-327 Half shell bearings qty 16
6500-001-328 Bearing carrier, lower qty 4
6500-001-329 Bearing carrier, middle qty 4
0004-587-000 Screws qty 12
0004-634-000 Screws qty 4
⚠️Problem Description
Q-00030798
Cots for eval only at this time:
Stryker 6500 PowerPro 080539966
https://www.ebiotrack.com/workorder.php?wo=69414
📄Description
6500 Power Pro IT
Nov 3, 2025 8:38pm
@Anthony Wirth @Kaitlyn Kelch W/O was for evaluation. Placing w/o in reschedule for tech to complete and close for follow up repair case to be created. Can not quote a repair from an evaluation w/o. @Craig Dempsey
Case #00538669 – URGENT TECH ON-SITE - ALLEGIANCE MOBILE HEALTH (C-043171)
Status: Closed | Priority: High
Q-00030798
Cots for eval only at this time:
Stryker 6500 PowerPro 080539966
Stryker 6506 PowerPro 160939862
Stryker 6500 PowerPro XT 606439020
Ferno (model unknown) 19F-005110
💬Case Comment
Internal Oct 31, 2025 3:59pm
per Natosha's request I emailed the PDF to Charles Cronwell charles.cromwell@allmh.com
💬Case Comment
Internal Oct 28, 2025 4:24pm
Emailed Bert re quote not signed this morning of 10/28 - advised he needs to execute so tech can record findings, and we can determine repairs/parts for f/u. No reply as of 3:30 PM 10/28
Timeline
📞
Case Linked Oct 27, 2:43 PM
Case Number:00538669
Subject:URGENT TECH ON-SITE - ALLEGIANCE MOBILE HEALTH (C-043171)
Status:Closed
⚠️6.0 business days
📋
▶
2
Work Order Created Nov 3, 1:09 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
👷
▶
2
Technician Assigned Nov 3, 1:31 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:20m
⏱️
▶
2
3x Labor Added Nov 3, 2:58 PM
3x Labor Added → Status: Incomplete
⚠️
Status: Incomplete by Anthony Wirth
From:Completed, Assigned
To:Incomplete, Completed
Duration in Previous:1h 31m, 0m
🔄
Status: Reschedule by Keith WeissNov 3, 8:35 PM
From:Incomplete
To:Reschedule
Duration in Previous:5h 33m
🏁
Status: Closed by Rhonnie ReevesNov 4, 9:37 AM
From:Reschedule
To:Closed
Duration in Previous:13h 1m
⏳3.0 business days
🚗
Travel Added Nov 6, 9:18 AM
Type:Travel
Status:Open
Qty:125
✏️
Status: WO Correction Needed by Diane PattonNov 6, 9:24 AM
From:Closed
To:WO Correction Needed
Duration in Previous:1d 23h
🏁
Status: Closed by Anthony WirthNov 6, 12:40 PM
From:WO Correction Needed
To:Closed
Duration in Previous:3h 16m
📄
▶
2
Status: Ready to Bill Nov 6, 12:50 PM
Status: Ready to Bill → Status: Billing Review
💵
Status: Billing Review by Diane Patton
From:Ready to Bill
To:Billing Review
Duration in Previous:4m
📄
▶
3
Status: Ready to Bill Nov 6, 12:56 PM
Status: Ready to Bill → Status: Invoice Pending → Status: Invoiced
📨
Status: Invoice Pending by Diane Patton
From:Ready to Bill
To:Invoice Pending
Duration in Previous:1m
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:2m
⏳2.0 business days
🧾
Invoice Created Nov 9, 10:31 PM
Invoice Number:SM-245736
Bottlenecks
Closed
Duration: 3.0 business days (threshold: 1.0 business days)