Hendrick Medical Center - SOA 19974543 - Install QTY 4 x Nurses Desk Swivel Stations
Closed
Q-00031220
SOW: Install QTY 4 x Nurse Swivel Desk Doc Station Right Facing Stainless Steel
NOTE: Team will travel Sunday and start work Monday - Tuesday.
Techs:
Lead: Scott Yelverton - (210) 748-4743
Tech 2: Saul Morales - (936) 548-6674
121225 NFloyd - Emailed change order quote to IPM. Awaiting receipt of PO to move WO to RTB
🔧Work Performed
11.23.25
Arrived onsite and contacted Elizabeth Hermann who stated that she had not heard anything about tracking info for desks, she also stated that she had specd out that the walls need to be blocked. She sent me the GC's number and I called him and met him onsite and when I asked if the walls were blocked he said they weren't.
Called Elizabeth back and told her the walls were indeed not blocked and she said she was going to see what the status on the shipment was with James and Bernadette Carlson.
I then called James cell and left a message for him to call in regards to tracking and blocking not being installed.
I then gave Chris and Dave a call to update them on the job and Dave sent an email to James as we had not heard anything back from him yet.
We got a call from James roughly 2.5 hours later (he has a new cell phone and I had his previous number), he said he was in the process of trying to figure out the status on the shipment.
I told him that we would stay on standby to receive at the site if the product arrived.
We then left for the day at 3PM as no one had given us any solid answers on status and let James know if he heard anything in the morning just to let us know.
11.25.25
We waited for a status update from James and he sent us a text saying that the product had not shipped out like it was supposed to and he said we could head home. He said that he would be in contact with Nicole and David as well as the client in regards to rescheduling the install.
12.4.25
Arrived onsite and located product that was delivered on Monday.
Unpacked all product and brought inside building and staged in rooms.
Had to go to Lowes and purchase anchors for wall mounting top. (30 min)
Peeled off plastic from all parts and assembled cabinets on risers.
Realized we were 30 screws short for legs and turntables so went to Home Depot to purchase those. (30 min)
Assembled legs and mounted to d-tops
Setup laser to get mounting height of table top to wall, realized that the backsplash of top would cutoff half of the 3 outlets installed on wall.
Made GC and James aware of situation.
GC has cut out all rooms drywall, electricians will move boxes in the morning and drywall will patch and paint tomorrow afternoon.
We did let James and GC know that if they would get the wall finished tomorrow we will stay Saturday and finish all rooms (GC said he would open building for us)
12.5.25
Downtime waiting on electrician and drywall crew to move outlets.
Went to the site for an hour to see if we could possibly start hanging brackets on walls but GC asked us if we could hold off till saturday morning as the drywalls hadn't taped and floated the walls yet.
12.6.25
Measured out cantilevers and made sure they were at the same height as the laser.
Marked all holes and drilled out sheetrock and installed zip toggles into drywall.
Installed cantilevers to wall.
Installed top on cantilevers in all 4 rooms.
Installed and leveled cabinets and attached dtops to cabinets.
Installed shelves in all cabinets.
Left film on tops as there are still contractors working in building and drywall and paint need to be completed in all 4 rooms where the outlets were raised (by request of GC who will peel film off when they are final cleaning rooms)
Removed all trash from rooms.
🔍Technician Findings
Arrived onsite to find out product had not arrived and blocking had not been installed in the walls.
⚠️Problem Description
SOW: Install QTY 4 x Nurse Swivel Desk Doc Station Right Facing Stainless Steel
NOTE: Team will travel Sunday and start work Monday - Tuesday.
Techs:
Lead: Scott Yelverton - (210) 748-4743
Tech 2: Saul Morales - (936) 548-6674
📅
WO-01316478 - Installation - ABILENE - Hendrick Medical Center
Dec 3, 2025 9:00am – 6:00pm
Work Order: WO-01316478
Account: Steris
Customer Case Number: SOA 19974543
Location: Hendrick Medical Center
Address: 1750 PINE ST, ABILENE, TX 79601
Manufacturer:
Model #:
Serial #:
Contact Name: James DiPinto
Contact Phone: 413-381-9390
Contact Email: james_dipinto@steris.com
Due Date: 11/29/20
📅
WO-01316478
Dec 3, 2025 9:00am – 6:00pm
Work Order: WO-01316478
Account: Steris
Customer Case Number: SOA 19974543
Location: Hendrick Medical Center
Address: 1750 PINE ST, ABILENE, TX 79601
Manufacturer:
Model #:
Serial #:
Contact Name: James DiPinto
Contact Phone: 413-381-9390
Contact Email: james_dipinto@steris.com
Due Date: 11/29/20
Case #00544451 – Hendrick Medical Center - SOA 19974543 - Install QTY 4 x Nurses Desk Swivel Stations
Status: Closed | Priority: Standard
Q-00031220
SOW: Install QTY 4 x Nurse Swivel Desk Doc Station Right Facing Stainless Steel
NOTE: Team will travel Sunday and start work Monday - Tuesday.
Techs:
Lead: Scott Yelverton - (210) 748-4743
Tech 2: Saul Morales - (936) 548-6674
📧CHANGE ORDER re: Hendrick Medical Center - SOA 19974543 - Install QTY 4 x Nurses Desks (Q-00031220) [ ref:!00DA0093zU.!500VU0fUDzf:ref ]Dec 12, 2025 4:55pm
From: nicole.floyd@emsar.com
Hi James,
Attached is an updated version of our quote reflecting a change order for additional work and costs incurred during this installation.
The change order accounts for on-site delays caused by later-than-scheduled arrival of assets to the job site, as well as incomplete blocking and required outlet relocation. These conditions resulted in additional labor, travel, and lodging expenses beyond the originally scoped work. The update also includes reimbursement for minor materials purchased
📧Hendrick Medical Center - SOA 19974543 - Install QTY 4 x Nurses Desks (Q-00031220) [ ref:!00DA0093zU.!500VU0fUDzf:ref ]Nov 20, 2025 9:16am
From: nicole.floyd@emsar.com
Hi James,
Please see the attached quote for Hendrick Medical Center – SOA 19974543.
This quote is based on standard installation conditions with all product and hardware on site, and work performed during normal business hours. If any of these assumptions differ from site conditions or additional mobilizations or scope changes will be billed as a change order.
As agreed, our team will travel on Sunday and perform the installation Monday–Tuesday.
We're looking forward to getting this done
Timeline
📞
Case Linked Nov 17, 1:33 PM
Case Number:00544451
Subject:Hendrick Medical Center - SOA 19974543 - Install QTY 4 x Nurses Desk Swivel Stations