Midmark Service Request Dispatch Authorization - WO-00130951
Closed
Zone 1
NWD - Disarm -18 6th sensor try diffrent PC | Special billing
ADDITIONAL NOTES
Imaging/X-Ray Dispatch - Secondary contact: Monica - If part(s) are identified after speaking with Midmark Tech Service, the
Service Company Tech must contact the POC for authorization before ordering. Once approved, notify Midmark immediately.
If more time is needed for the customer’s decision to proceed, inform Midmark Dispatch at 937.688.9175 or
dispatch@midmark.com. For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at
844-856-1232, option 3. Thank you!
All x-ray WOs:
Mandatory documents:
FDA 2579 Form
Ship Exchanged Open 741897 002-11260-00 1.00000
12/11 NSuarez if work was performed for both Serial number the labor time has to be added on both WO please add the time it took you for serial # 10676 on WO WO-01318805 so both serial # show up when billing.
12/8/2025 CRamen Christina returned call and scheduled for Tuesday anytime after 1pm as the area unit is in has cases all morning. Call logged on WO-01318801
12/8/2025 CRamen left a vm for a returned call to schedule for Tuesday 12/9/2025 with tech arrival between 8-10am.
12/6/2025 CRamen
12/5/25 lcoonrod
Waybill (Tracking #): 1ZE444250370565963
Currently, we are not able to provide the tracking details.
Order No: 741897
Customer PO No: SR1494036
Customer: Mason Animal Hospital
Service Request NO: 1494036
Ship To Name: Mason Animal Hospital
Ship To Address: 771 Reading Rd
Ship To City/State: Mason, OH 45040-1340
Waybill (Tracking #): 1ZE444250370565963
Carrier: UPS-Parcel-Ground
The following items have shipped from Midmark Corporation on: 05-DEC-2025
LINE NO: 1.1 QTY: 1 ITEM: 002-11260-00 SERIAL #: DESCRIPTION: KIT, HANDSWITCH ASSEMBLY
12/4/2025 CRamen assigned to Franco and placed into APC
12/4/25 SReich - Spoke to Sydney, gave her the WO # and told her someone would be reaching out to schedule around the arrival of parts.
🔧Work Performed
9dec2025 fjackson replaced handswitch and verified operating properly
🔍Technician Findings
handswitch part to be replaced per midmark
⚠️Problem Description
Zone 1
NWD - Disarm -18 6th sensor try diffrent PC | Special billing
ADDITIONAL NOTES
Imaging/X-Ray Dispatch - Secondary contact: Monica - If part(s) are identified after speaking with Midmark Tech Service, the
Service Company Tech must contact the POC for authorization before ordering. Once approved, notify Midmark immediately.
If more time is needed for the customer’s decision to proceed, inform Midmark Dispatch at 937.688.9175 or
dispatch@midmark.com. For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at
844-856-1232, option 3. Thank you!
All x-ray WOs:
Mandatory documents:
FDA 2579 Form
Ship Exchanged Open 741897 002-11260-00 1.00000
12/8/2025 CRamen Christina returned call and scheduled for Tuesday anytime after 1pm as the area unit is in has cases all morning. Call logged on WO-01318801
📋
Outbound to +15133983070
Completed Dec 8, 2025
12/8/2025 CRamen left a vm for a returned call to schedule for Tuesday 12/9/2025 with tech arrival between 8-10am.
📋
Outbound to +15133983070
Completed Dec 4, 2025
Spoke to Sydney, gave her the WO # and told her someone would be reaching out to schedule around the arrival of parts.