Midmark Service Request Dispatch Authorization - WO-00136915
Closed
Zone 2
WD Tables are a little wobbly.
For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at 844-856-1232, option 4. Thank you!
12/31/2025 Jsackett - Deleted SM-249300, returned to billing correction status for update and rebill per credit request. see Corrective Action for more info
12/30 NSuarez awaiting for invoice SM-249300 to be credited on WO WO-01324893 we need to invoice parent and child WO.
12/22 SRogers: Transferred labor and SRA to child WO and moved back to closed. Thank you.
12.19.25 Ycampos - Placing WO in corrections for tech to update his timesheets and remove time from this WO to child WO-01327370 to complete both Serial Numbers on SRA. Invoice is not yet deleted or credited. Tech will be on vacation, reopening now to avoid further delays.
12/19/2025 ABelyea - submitted credit request to have this WO reopened so it can be reinvoiced with the new child WO-01327370
12/10 MOwens Called and spoke to Tim Cujdik. Offered the first available opening on Friday 12/12 with arrival around 4pm. They said that will work since they are open until 7pm on Friday's.
12/10/2025jsells
spoke with Tim, and I gave him the WO# and told him a coordinator will call to schedule the visit
🔧Work Performed
the column wiggles on the base. Midmark was called and i was instructed to laid the exam table down on its back and the post screws were to be tightened in to the base plate. after this was accomplished the column was sturdy. the doctor was brought in to verify and he was satisfied with the repair.
🔍Technician Findings
Tables are a little wobbly.
⚠️Problem Description
Zone 2
WD Tables are a little wobbly.
For assistance, troubleshooting, or parts identification, contact Veterinary Tech Service at 844-856-1232, option 4. Thank you!
Called and spoke to Tim Cujdik. Offered the first available opening on Friday 12/12 with arrival around 4pm. They said that will work since they are open until 7pm on Friday's.
📋
Outbound to +14435457297
Completed Dec 10, 2025
spoke with Tim, and I gave him the WO# and told him a coordinator will call to schedule the visit
Dec 19, 2025 9:24am
@Jessica Sells Hello, this should have had a child work order for the second serial number on the SRA. Would you please create that now? @Nancy Suarez I will submit a credit request so we can get this one reopened and reinvoice.
cc @Jessica Foley @Yecenia Campos
📅
WO-01324893 - Repair - Peninsula (series) Folding Lift Table - COLUMBIA - Paws Up Veterinary
Dec 12, 2025 4:00pm – 6:00pm
Work Order: WO-01324893
Account: MIDMARK
Customer Case Number: SR 1506090 WO-00136915
Location: Paws Up Veterinary
Address: 6000 MERRIWEATHER DR, B107, COLUMBIA, MD 21044
Manufacturer: Midmark
Model #: Peninsula (series) Folding Lift Table
Serial #: V2858964
Contact Name: Tim Cujdik
Contact Phone:
PDF
SRA_WO-00136915_ver1
Dec 10, 2025
JPG
December 12, 2025 SRA. Pause up veterinary Columbia, Maryland. p1
Dec 15, 2025
JPG
December 12, 2025 SRA. Pause up veterinary Columbia, Maryland. p2
Dec 15, 2025
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December 12, 2025 SRA. Pause up veterinary Columbia, Maryland. p3
Dec 15, 2025
Timeline
📞
Case Linked Dec 10, 12:57 PM
Case Number:00550615
Subject:Midmark Service Request Dispatch Authorization - WO-00136915
Status:Closed
📋
▶
2
Work Order Created Dec 10, 3:02 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:2m
👷
▶
2
Technician Assigned Dec 10, 3:22 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:18m
📅
▶
2
Dispatch Scheduled Dec 10, 3:50 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Melissa Owens
From:Assigned
To:Scheduled
Duration in Previous:28m
⏳3.0 business days
🔧
Status: Tech On Site by Michael HarrisDec 12, 1:42 PM
From:Scheduled
To:Tech On Site
Duration in Previous:1d 21h
⏱️
7x Labor Added Dec 12, 10:34 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:1.45, 2, 22, 80
✔️
Status: Completed by Michael HarrisDec 12, 10:42 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:9h 0m
⏳3.2 business days
📄
▶
2
Status: Ready to Bill Dec 17, 2:16 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Nancy Suarez
From:Invoice Pending
To:Invoiced
Duration in Previous:3m
⏳3.0 business days
💵
▶
2
Status: Billing Review Dec 19, 4:58 PM
Status: Billing Review → Status: WO Correction Needed
✏️
Status: WO Correction Needed by Yecenia Campos
From:Billing Review
To:WO Correction Needed
Duration in Previous:3m
⏳1.9 business days
⏱️
▶
2
Labor Added Dec 22, 9:23 AM
Labor Added → Status: Closed
🏁
Status: Closed by Shawn Rogers
From:WO Correction Needed
To:Closed
Duration in Previous:2d 16h
⚠️6.0 business days
💳
Status: Billing Correction Needed by Nancy SuarezDec 30, 12:28 PM