Per Mitzi, Supposedly they need to be calibrated and the lines are skipping(?). We have 3 machines. I believe one is working but I would like you to look at that one too. Another won’t even turn on and another looks like it got missed and doesn’t even have a cord.
_____
Welch Allyn - CP150 - EKG
Asset ID: 6141828
Serial #: 100008561320
Department: Health Clinic
Physical Location: Clinic
https://www.ebiotrack.com/workorder.php?wo=70368
______
Welch Allyn - CP150 - EKG
Asset ID: 6219238
Serial #: (21)100003100621
Department: Health Clinic
Physical Location: Clinic
______
Welch Allyn - CP150 - EKG
Asset ID: 6339247
Serial #: 100019112417
Department: storage
Physical Location: Dental
The technician will need to evaluate the units and determine if parts or calibration is needed.
Installed new power cord. I then ran tests and found that the signal was not clear. But was able to get a clear signal after straightening cables.
No travel.
🔍Technician Findings
Unit was missing a power cord. Signal was fuzzy when running test.
⚠️Problem Description
Per Mitzi, Supposedly they need to be calibrated and the lines are skipping(?). We have 3 machines. I believe one is working but I would like you to look at that one too. Another won’t even turn on and another looks like it got missed and doesn’t even have a cord.
______
Welch Allyn - CP150 - EKG
Asset ID: 6219238
Serial #: (21)100003100621
Department: Health Clinic
Physical Location: Clinic
https://www.ebiotrack.com/workorder.php?wo=70369
______
The technician will need to evaluate the units and determine if parts or calibration is needed.
📅
WO-01326587 - Evaluation - Detroit - Naphcare - Wayne County Criminal Justice System Adult Detention
Dec 17, 2025 11:00am – 12:00pm
Work Order: WO-01326587
Account: NaphCare
Customer Case Number:
Location: Naphcare - Wayne County Criminal Justice System Adult Detention
Address: 5301 Russell Street, Detroit, MI 48211
Manufacturer:
Model #:
Serial #:
Contact Name: Mitzi Sawicki
Contact Phone: 6462652234
Contact Email: mitzi.sa
Timeline
📞
Case Linked Dec 2, 11:38 AM
Case Number:00548003
Subject:HCP L2 Review
Status:Closed
🚨10.0 business days
📋
▶
2
Work Order Created Dec 15, 12:59 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:4m
👷
▶
2
Status: Assigned Dec 15, 2:19 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Charles Ramen
Technician:Jon Kuehl
⏳2.0 business days
🗓️
▶
2
Status: Scheduled Dec 16, 3:00 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Jonathan Kuehl
Scheduled For:2025-12-17T16:00:00.000+0000
🔧
Status: Tech On Site by Jonathan KuehlDec 17, 8:58 AM
From:Scheduled
To:Tech On Site
Duration in Previous:17h 57m
🚗
Status: Tech Off Site by Jonathan KuehlDec 17, 10:51 AM
From:Tech On Site
To:Tech Off Site
Duration in Previous:1h 53m
⚠️
▶
2
Status: Incomplete Dec 17, 6:11 PM
Status: Incomplete → Status: Completed
✔️
Status: Completed by Jonathan Kuehl
From:Incomplete
To:Completed
Duration in Previous:3m
🔩
▶
2
2x Parts Added Dec 17, 6:17 PM
2x Parts Added → Status: Closed
🏁
Status: Closed by Jonathan Kuehl
From:Completed
To:Closed
Duration in Previous:3m
⏳3.7 business days
📄
▶
4
Status: Ready to Bill Dec 22, 9:53 AM
Status: Ready to Bill → Status: Invoice Pending → Invoice Created → Status: Invoiced
📨
Status: Invoice Pending by Diane Patton
From:Ready to Bill
To:Invoice Pending
Duration in Previous:2m
🧾
Invoice Created
Invoice Number:SM-249703
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
Bottlenecks
Assigned
Duration: 1.6 business days (threshold: 4.0 business hours)
Exceeded by 1.1 business days
Closed
Duration: 3.1 business days (threshold: 1.0 business days)