Work Order 360 View

2/18/26 NatoshaB - Called Ferno & Whitney Bradley confirmed they have sent a quote for repair (noted in tech findings) to the customer and they're waiting for city's approval. New claim will be dispatched from Ferno if applicable.

2/4/26 lcoonrod

follow up in case 00565499

2/3 KWeiss, W/O will need to be closed for a repair case to be created. We can not quote for a repair from a PM w/o. W/O is marked for follow up and notes added, as it should be. Dispatch will get the follow up and create a repair case for quoting.

1/30/26 AJinerson - Email logged on WO-01339640. Received email back from James stating they now have Mon. 2/2 available and confirmed scheduling for Mon. 2/2 now through Weds. 2/4 with arrival between 9am-11am each morning. 1/30/26 AJinerson - Email logged on WO-01339640. Received confirmation email from James to schedule tech visit for Tues. 2/3 and Weds. 2/4 with eta between 9am-11am. James confirmed he will be the POC onsite for this service visit, and no other arrival instructions needed. 1/30/26 AJinerson - Email logged on WO-01339640. Received email back from James asking for an estimate. FWD email to ASMs to further assist. 1/30/26 AJinerson - Email logged on WO-01339640. Sent email back confirming we could schedule to start on 2/3 through 2/4, but do not have 2/5 and 2/6 currently avail. and possibility that we would need to schedule a return visit week of 2/9-2/13 to complete any remaining units. 1/30/26 AJinerson - Email logged on WO-01339640. Received email back from James asking to push date back by 1 day (to 2/3). 1/29/26 AJinerson - Email logged on WO-01339640. Sent email to James offering tech visit on Mon. 2/2 - Weds. 2/4 with eta between 9am-11am each morning. 1/29/26 AJinerson - Call logged on WO-01339640. Left VM for James regarding scheduling service. 1/29/26 AJinerson - Discussed with tech SUP regarding 15 individual PM WOs came through. Chatter to ASM and Dispatch SUP to see if this is correct, or if we should have only received 1 WO with ebt link for all equipment. Chatter logged on WO-01339640. 1/23/26 SReich - Left James a vm on WO-01339621, gave him the WO # and told him someone would be reaching out to schedule.

@Craig Walker​ W/O will need to be closed for a repair case to be created. We can not quote for a repair from a PM w/o. W/O is marked for follow up and notes added, as it should be. Dispatch will get the follow up and create a repair case for quoting. @Abby Jinerson​ @Mark Franks​