Minneapolis VAMC - Burton Light Install for Mercy Medical Equip
Closed
Q-00031886
9 LED Lights with Double Ceiling Mount need to be installed.
Removal needed of the old 9 lights.
Customer will need to have this scheduled within 30 days. They require a 2 weeks in advance for scheduled. Please call and work with the customer to confirm a scheduled date ASAP.
*Lights are being shipped from Burton to the location on 10/3.
Inspected rooms
Serial numbers are
2D-112 7056511
2D-113 7055719
2D-114 7056535
2D-118 7056536
2D-119 7055718
2D-120 7056533
2D-124 7056531
2D-125 7056532
I went into rooms to observe drift there are (4) rooms that have a noticeable drift 119, 120, 124, 125.
I decided to look at all ceiling structures and all have the same issues in every room. (I could get all structures to move when I grabbed them)
The support steel is installed onto a foam fireproof insulation with self tapping screws (they were probably only 1/8" screws) and washers, some of which were just shot into the foam the others were screwed into 18 gauge steel (which is not the proper way to install steel for any light (See Pics).
All the laterals were installed with half strut which has a tendency to flex, they should have been installed with at least 1'5/8 unistrut.
All 45 degree lateral brackets were only installed with 1 1/2" bolt as well as on the unistrut which overtime can cause them to twist.
A couple of rooms the unistut used for the laterals was installed backwards as well as some were not even installed with channel nuts.
There were a couple of rooms that went a tiny bit out of level but I can most likely contribute that to use of lights and structure being installed incorrectly.
🔍Technician Findings
Inspected rooms
⚠️Problem Description
Complete a full baseline review on TWO primary fixtures
Followed by a lighter comparative review of the remaining SEVEN units to confirm whether they are exhibiting the same behavior.
QTY = 9 Burton Double Light Fixtures for review and assessment
Jan 28, 2026 7:19pm
From: Scully, Richard <Richard.Scully@va.gov>
Date: Wednesday, January 28, 2026 at 7:49 AM
To: Nicole Floyd <nicole.floyd@emsar.com>, Matt Palmieri <matt@emercymedical.com>
Cc: David Carvalho <david.carvalho@emsar.com>, Chris Ables <cables@emsar.com>, Brown, Jeffrey C. <Jeffrey.Brown8@va.gov>, Scott Yelverton <scott.yelverton@emsar.com>
Subject: RE: 2D lights - Minneapoolis VAMC
Good morning, Nicole,
I have been finalizing all the details with staff on this up coming investigation by EMSAR on 4FEB2026. Staff stated that the soonest that the rooms can be ready for the investigator to do any work will be at 12:00 pm. Since this is a very busy clinic, we will have to adapt to their requirements.
Let me know if you have any issues or questions.
Thanks,
Rick Scully
Engineering Technician
VAMC Minneapolis, MN
Office: (612) 467-4470
Cell: (612) 512-9100
Richard.scully@va.gov
📅
WO-01340102 - Inspection - Minneapolis - Minneapolis VA
Feb 4, 2026 9:00am – 6:00pm
Work Order: WO-01340102
Account: Mercy Medical Equipment Company
Customer Case Number: 1/27 chat'd Nicole, cont inactive and two quotes
Location: Minneapolis VA
Address: 1 Veterans Dr, Minneapolis, MN 55417
Manufacturer:
Model #:
Serial #:
Contact Name: Matt Palmieri
Contact Phone: 210-867-8730
C
PDF
MN_VA_Burton_AIM-100_Assessment_Form
Jan 27, 2026
WORD_X
MN_VA_Burton_AIM-100_Assessment_Form
Jan 27, 2026
Case #00526397 – Minneapolis VAMC - Burton Light Install for Mercy Medical Equip
Status: Closed | Priority: Standard
Q-00031886
9 LED Lights with Double Ceiling Mount need to be installed.
Removal needed of the old 9 lights.
Customer will need to have this scheduled within 30 days. They require a 2 weeks in advance for scheduled. Please call and work with the customer to confirm a scheduled date ASAP.
*
💬Case Comment
Internal Feb 20, 2026 7:12pm
Case 00553483 has been merged with Case 00526397.
💬Case Comment
Internal Jan 27, 2026 4:27pm
Per chatter from N Floyd:
Nicole Floyd
Thanks for following up @Sherry Reich The WO for this is all set. No further action is needed.
💬Case Comment
Internal Sep 16, 2025 3:09pm
Reached out to customer to confirm billing information.
Timeline
📞
Case Linked Sep 11, 11:33 AM
Case Number:00526397
Subject:Minneapolis VAMC - Burton Light Install for Mercy Medical Equip