Case 118814- 087 - SN 812868 - UC Health - Calf Actuator - CB - HC - DISPATCH REQUEST ** 1 of 3 at same location
Closed
Model: 087
SN: 812867
Description of Equipment Issue(s) and Service(s) Requested:
Case 122415 – I will need to speak w FT before they go onsite. The customer has a damaged stirrups that will need to
be replaced. Parts tracking # is 884272432392. I do not want the damaged parts back. See attached work instructions.
Sign off sheet will need to be sent to MPI at the time of repair completion. Thank you!
Part Number(s), Descriptions, and Quantities of Parts Suggested and/or Shipped (Include Ship Dates & Tracking Numbers)
Teri Masoner, 816-591-5567 cell, tmasoner@medicalpositioning.com.
***Products can be viewed at wwwmedicalpositioning.com***
9/18 KKelch sent Keilah an email for scheduling. Email sent on WO-01304116
9/17/2025 Sramen - based on contract, because the equipment was not available, I am updating the due date 3 days from yesterdays visit. schedule with wo-1304119
9/17 KKelch sent Keilah an email for scheduling. Email logged on WO-01304116
9/16/25 CDempsey- Thurman onsite, however only 1 unit available. 2 other units are in use all day. Will need to return to service the 2nd and 3rd units. Putting into reschedule status.
9/15 KKelch scheduled per logged email from Keilah. Email logged on WO-0304116
9/15 KKelch called Keilah to schedule for 9/16 between 9 and 10 am. Left VM, sent email. Call and email logged on WO-01304116
9/12 KKelch called Keilah to schedule for 9/15 between 9 and 10 am. Left Vm. Call logged on WO-01304116
🔧Work Performed
Replaced both stirrups. Replaced foot rest. Tested chair's functions.
🔍Technician Findings
Stirrups both broken, bent bent capture locks, foot rest torn and needs replaced.
⚠️Problem Description
Model: 087
SN: 812867
Description of Equipment Issue(s) and Service(s) Requested:
Case 122415 – I will need to speak w FT before they go onsite. The customer has a damaged stirrups that will need to
be replaced. Parts tracking # is 884272432392. I do not want the damaged parts back. See attached work instructions.
Sign off sheet will need to be sent to MPI at the time of repair completion. Thank you!
Part Number(s), Descriptions, and Quantities of Parts Suggested and/or Shipped (Include Ship Dates & Tracking Numbers)
Teri Masoner, 816-591-5567 cell, tmasoner@medicalpositioning.com.
***Products can be viewed at wwwmedicalpositioning.com***
Email:Re: Scheduling for repairs needed at UC Health
Completed Sep 18, 2025
From: kaitlyn.kelch@emsar.com
To: Keilah.Perez@uchealth.org
Good morning Keilah,
I just wanted to follow up on this and see if next Tuesday between 12 and 1 pm would work for you for a technician to come back out and complete these repairs.
Thank you, Kaitlyn KelchAccount Service Coordinator I-West District(937) 741-4389kaitlyn.kelch@emsar.comwww.emsar.comDisclaimer: The information in this e-mail is confidential and may be legally privileged; it is intended solely for the addressee. If y
📧
Email:Re: Scheduling for repairs needed at UC Health
Completed Sep 17, 2025
From: kaitlyn.kelch@emsar.com
To: Keilah.Perez@uchealth.org
Good morning Keilah,
Thurman can come by today to complete the last repair if that works for you. He could be there between 11 and 12 pm.
Thank you, Kaitlyn KelchAccount Service Coordinator I-West District(937) 741-4389kaitlyn.kelch@emsar.comwww.emsar.comDisclaimer: The information in this e-mail is confidential and may be legally privileged; it is intended solely for the addressee. If you have received this communication in er
📧
Email: Scheduling for repairs needed at UC Health
Completed Sep 15, 2025
To: keilah.perez@uchealth.org
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: Scheduling for repairs needed at UC Health
Body:
Good morning Keilah,
I am reaching out from EMSAR to schedule the repairs needed for your MPI UltraScan Versa Premier Tables. Our technician, Thurman, can be there tomorrow between 9 and 10 am. Please let me know if this date and time works for you.
Thank you,
Kaitlyn Kelch
Account Service Coordinator I-West District
(937) 741-4389
kaitlyn.kelch@ems
📋
Outbound to +17205535485
Completed Sep 15, 2025
9/15 KKelch called Keilah to schedule for 9/16 between 9 and 10 am. Left VM, sent email. Call and email logged on WO-01304116
📋
Outbound to +17205535485
Completed Sep 12, 2025
9/12 KKelch called Keilah to schedule for 9/15 between 9 and 10 am. Left Vm. Call logged on WO-01304116
📅
WO-01304116 - Repair - UltraScan Versa Premier Table - Aurora - UC Health Colorado Hospital
Sep 23, 2025 11:00am – 1:00pm
Work Order: WO-01304116
Account: MEDICAL POSITIONING INC.
Customer Case Number: 122415
Location: UC Health Colorado Hospital
Address: 12605 E 16th Ave, Aurora, CO 80045
Manufacturer: MPI
Model #: UltraScan Versa Premier Table
Serial #: 812867
Contact Name: Keilah Perez
Contact Phone: 720-553-5485
Co
PDF
Case 122415 - 087 - SN 812867 - UC HEALTH - Stirrup Damages - EMSAR Dispatch form
Sep 12, 2025
PDF
Case 122415 - 087 - SN 812867 - UC HEALTH - Stirrup damage - EMSAR Sign off form