Product Id # 1: 0567091
Description: POWER F2 WITH
POWERDRIVE
Serial No: 25C228089
Symptoms: INSTALL POWER F2 RAIL, CARRIAGE AND CONNECT
Shared Entity Notes:ALL PARTS ARE SCHEDULED TO SHIP BY 1/9/26. TECHNICIAN TO BE ON SITE WITH FERNO REP ON 1/15/26 REP - DJ MOWREY
410-474-4463 IF ANYTHING WITH THE TIMING CHANGES WE WILL NOTIFY EMSAR IMMEDIATELY
ALSO WILL NEED TO INSTALL A FEW PF1 FASTENERS FOR POWER X1. UNITS ALSO HAVE UFP. REQUESTING TODD FOGIEL TO BE
TECHNICIAN ON-SITE THAT HAS BEEN TRAINED
THE SERIAL NUMBERS ATTACHED ARE NOT CORRECT. WE WILL NOT HAVE THE ACTUAL SERIAL NUMBERS UNTIL THEY SHIP
LATER THIS WEEK.
Product Id # 2: 0567091
Description: POWER F2 WITH
POWERDRIVE
Serial No: 25c228091
Symptoms:INSTALL POWER F2 RAIL, CARRIAGE AND CONNECT
Product Id # 3: 0567091
Description: POWER F2 WITH
POWERDRIVE
Serial No: 25C228090
Symptoms: INSTALL POWER F2 RAIL, CARRIAGE AND CONNECT
2/13 KWeiss, Pictures not required. Closing w/o for billing review.
1/27 MOwens Connie Lewis at Ferno requested tech complete the install on 2/3 along with the Ferno engineer Matt Burrell
1/19 M. Bateman Tech informed me that this install needs to be rescheduled due to multiple issues. Ferno will need to be onsite during the next revisit when it is scheduled.
1/16 M. Bateman The tech informed me that this site and the installs have had many issues and the people from Ferno have been pressuring him to speed things up which has lead to impeding his work. The tech told me the people from Ferno asked him to work over the weekend. The site is not willing to remove the truck from service. The tech called me and asked me what he should do. I told him to go home and rest during the weekend and finish this WO on 1.19.
**Please schedule for Todd Fogiel for 01/15/26**
01/08/2026 SRobinson- Chattered Joe Whalen to find out what product to use so we can enter a component.
01/08/2026 SRobinson-Called CORY BERNARDO, 410) 474-4463. Number is for a Ferno rep, he gave me corys number. Called 804-388-1489. Call said sorry your call cannot be completed then went to dial tone. Email listed for Cory is also the ferno reps email.
🔧Work Performed
2/4/26;
Assisted matt Burrell in troubleshooting unit. Not operating as intended. Power needs to be altered for continuous power.
2/52/26
Installation
Assisted in the install and training of universal plate mounts
Power to rail
Rail installation
Snaking wires through truck for ferno connect.
I performed:
Ferno connect mount, cutting, and drilling
Terminating connections
Installing connections in power cabinet
Reinstalling all trim in van
Assisted in training on best use
Assisted in troubleshooting:
Ferno connect not functioning. Removed battery and troubleshot. Replaced ferno connect.
🔍Technician Findings
Unit
Located at fesco
Power not staying on while truck is off
Serial numbers:
Carriage- 26C-232312
Rail- 25C-228325
⚠️Problem Description
Product Id # 1: 0567091
Description: POWER F2 WITH POWERDRIVE
Serial No: TECH NEEDS TO CAPTURE/DOCUMENT **25C228089** IS NOT CORRECT
Symptoms: INSTALL POWER F2 RAIL, CARRIAGE AND CONNECT
Shared Entity Notes: ALL PARTS ARE SCHEDULED TO SHIP BY 1/9/26.
TECHNICIAN TO BE ON SITE WITH FERNO REP ON 1/15/26 REP - DJ MOWREY [410-474-4463] IF ANYTHING WITH THE TIMING CHANGES WE WILL NOTIFY EMSAR IMMEDIATELY
ALSO WILL NEED TO INSTALL A FEW PF1 FASTENERS FOR POWER X1. UNITS ALSO HAVE UFP. Reach out to EMSAR dispatch team for additional WOs if needed.
📄Description
Powered Fastener system
📧
Email
Completed Jan 27, 2026
1/27 MOwens Connie Lewis at Ferno requested tech complete the install on 2/3 along with the Ferno engineer Matt Burrell
📋
Outbound to +180438814898
Completed Jan 8, 2026
01/08/2026 SRobinson-Called CORY BERNARDO, 410) 474-4463. Number is for a Ferno rep, he gave me corys number. Called 804-388-1489. Call said sorry your call cannot be completed then went to dial tone. Email listed for Cory is also the ferno reps email.
📋
Outbound to +14104744463
Completed Jan 8, 2026
01/08/2026 SRobinson-Called CORY BERNARDO, 410) 474-4463. Number is for a Ferno rep, he gave me corys number.
Jan 8, 2026 9:47am
@Joseph Whalen What product should we use for a Power F2 with power drive?
Feb 11, 2026 12:15pm
@Lauren Oberg @Natosha Beierschmitt Can you please assist on how to bill for installation we only got training for pm, repair and upgrade.
Feb 13, 2026 6:12pm
Pictures not required. Closing w/o for billing review.
📅
WO-01334571 - Installation - Power F2 Fastening System - HENRICO - HOSPITAL TO HOME LLC
Feb 5, 2026 8:00am – 5:00pm
Work Order: WO-01334571
Account: FERNO
Customer Case Number: Claim 812
Location: HOSPITAL TO HOME LLC
Address: 2812 EMERYWOOD PARKWAY, STE 110, HENRICO, VA 23294
Manufacturer: Ferno
Model #: Power F2 Fastening System
Serial #: 25C228089
Contact Name: CORY BERNARDO
Contact Phone: 4104744463
Contact E