Product Id # 1: 0567091
Description: POWER F2 WITH
POWERDRIVE
Serial No: 25C228089
Symptoms: INSTALL POWER F2 RAIL, CARRIAGE AND CONNECT
Shared Entity Notes:ALL PARTS ARE SCHEDULED TO SHIP BY 1/9/26. TECHNICIAN TO BE ON SITE WITH FERNO REP ON 1/15/26 REP - DJ MOWREY
410-474-4463 IF ANYTHING WITH THE TIMING CHANGES WE WILL NOTIFY EMSAR IMMEDIATELY
ALSO WILL NEED TO INSTALL A FEW PF1 FASTENERS FOR POWER X1. UNITS ALSO HAVE UFP. REQUESTING TODD FOGIEL TO BE
TECHNICIAN ON-SITE THAT HAS BEEN TRAINED
THE SERIAL NUMBERS ATTACHED ARE NOT CORRECT. WE WILL NOT HAVE THE ACTUAL SERIAL NUMBERS UNTIL THEY SHIP
LATER THIS WEEK.
Product Id # 2: 0567091
Description: POWER F2 WITH
POWERDRIVE
Serial No: 25c228091
Symptoms:INSTALL POWER F2 RAIL, CARRIAGE AND CONNECT
Product Id # 3: 0567091
Description: POWER F2 WITH
POWERDRIVE
Serial No: 25C228090
Symptoms: INSTALL POWER F2 RAIL, CARRIAGE AND CONNECT
1/28/26 NSuarez Account Manger is looking into this with exec team, there are issues that need to be addressed.
1/20/26 NSuarez chattered AM I don't have any training on installations nor do i see anything on smc regarding installations.
**Please schedule for Todd Fogiel for 01/15/26**
01/08/2026 SRobinson- Chattered Joe Whalen to find out what product to use so we can enter a component.
01/08/2026 SRobinson-Called CORY BERNARDO, 410) 474-4463. Number is for a Ferno rep, he gave me corys number. Called 804-388-1489. Call said sorry your call cannot be completed then went to dial tone. Email listed for Cory is also the ferno reps email.
🔧Work Performed
installing floor mounts. I had to relocate the main power line. It’s location was incompatible from previous fastener.
Mounting to universal plate and installing the necessary accessories.
Getting 18ga wire for the ferno connect. Not included in shipment.
obtained ferno connect mounting plate metal screws as they were not provided.
obtained fuses link for fusable protection of ferno connect
additional cutting blades and drill bits needed because the rescue was stainless steel
Obtained wire flexible conduit/cover to protect exposed door wire from the elements.
this rescue was made by medix. Under their advisement I ran the 12v wire for ferno connect along their main wiring. To accomplish this all cabinetry on driver side had to be removed. Driver side of the rescue box was torn down to the frame.
cutting/drilling for the opening to accommodate ferno connect mount and wiring. Material was stainless steel. Much harder than steel and took much more cutting wheels and time.
The trolley/carriage failed to operate. Under ferno direction I relocated the manual release cable. I believe this relocation is a revision to how they assemble the units from now on.
Low battery prevented proper sync and operation. Had to allow battery to fully charge.
Trained ferno sales rep. They required specific training to allow them to inform customer of proper operation.
Ferno sales rep asked I stay for the customer training to help.
After training, the cots we're giving lots of issues. I was asked to help in troubleshooting the cots. One cot had a failed communications board. The second cot was missing the rfid dongle. Third cot was working but the system had odd minor issues.
Minor issues included: not releasing from carriage. Not lowering legs at right interval of cycle.
🔍Technician Findings
Unit Located
Rail SN: 25C-228323
Carriage SN: 25C227690
⚠️Problem Description
Product Id # 3: 0567091
Description: POWER F2 WITH
POWERDRIVE
Serial No: TECH NEEDS TO CAPTURE/DOCUMENT **25C228090** IS NOT CORRECT
Symptoms: INSTALL POWER F2 RAIL, CARRIAGE AND CONNECT
Shared Entity Notes: ALL PARTS ARE SCHEDULED TO SHIP BY 1/9/26.
TECHNICIAN TO BE ON SITE WITH FERNO REP ON 1/15/26 REP - DJ MOWREY [410-474-4463] IF ANYTHING WITH THE TIMING CHANGES WE WILL NOTIFY EMSAR IMMEDIATELY
ALSO WILL NEED TO INSTALL A FEW PF1 FASTENERS FOR POWER X1. UNITS ALSO HAVE UFP. Reach out to EMSAR dispatch team for additional WOs if needed.
📄Description
Powered Fastener system
📞
Call
Completed Jan 8, 2026
01/08/2026 SRobinson- Chattered Joe Whalen to find out what product to use so we can enter a component.
01/08/2026 SRobinson-Called CORY BERNARDO, 410) 474-4463. Number is for a Ferno rep, he gave me corys number. Called 804-388-1489. Call said sorry your call cannot be completed then went to dial tone. Email listed for Cory is also the ferno reps email.
Jan 20, 2026 11:05am
@Lauren Oberg @Natosha Beierschmitt I don't have any training regarding Installations and I don't see anything on the contract regarding this should this be listed as and installation?
📅
WO-01334586 - Installation - Power F2 Fastening System - HENRICO - HOSPITAL TO HOME LLC
Jan 15, 2026 8:00am – 5:00pm
Work Order: WO-01334586
Account: FERNO
Customer Case Number: Claim 812
Location: HOSPITAL TO HOME LLC
Address: 2812 EMERYWOOD PARKWAY, STE 110, HENRICO, VA 23294
Manufacturer: Ferno
Model #: Power F2 Fastening System
Serial #: 25C228090
Contact Name: CORY BERNARDO
Contact Phone: 4104744463
Contact E
WORD_X
Hospital to Home - POWERF2 Install Notes - Richmond VA