Detailed work order timeline, KPIs, and analysis
FERNO • Preventive Maintenance • PSM
📍 SOUTH HOLLAND, VILLAGE OF — 16230 WAUSAU AVE, SOUTH HOLLAND IL, 60473
Jan 13, 2026 → Jan 22, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 13 → Jan 13 | Created | ▶ Running | 0 | 0 |
| Jan 13 → Jan 15 | Ready for Scheduling | ▶ Running | 2 | 2 |
| Jan 15 → Jan 21 | Assigned | ▶ Running | 3 | 5 |
| Jan 21 → Jan 22 | Scheduled | ▶ Running | 1 | 6 |
| Jan 22 → Jan 22 | Tech On Site | ▶ Running | 0 | 6 |
1/26/26 NSuarez All 4 WO on customer portal are listed as Repair yet this 3 WO on our end are listed as PM yet have labor and not PM as work performed WO-01337670, WO-01337668, WO-01337673 All 3 WO are listed as PM, This is the only one listed as Repair WO-01337674
1/21/26 RBerry- Spoke with Ronald Kalkowski, scheduled for 1/22/26 with arrival time between 11AM-1PM. States the parts will be with him or the Lt on shift. See logged call on WO-01337674
1/16/26 RBerry- Chattered on WO-01337674: @Natosha Beierschmitt @Lauren Oberg Following up on this. Can you please assist with getting an update on the tracking for these parts? We have a technician traveling into this area next week and we would like to schedule these while he is there. Thank you! @Matthew Bateman @Melissa Owens @Lawrence Yoder @Charles Ramen
1/16/26 RBerry- Spoke with Ronald Kalkowski, asked if he has received tracking or parts for this repair. States he has not. Advised that as soon as we receive tracking we will reach out to schedule. See logged call on WO-01337674
1/15/26 RBerry- Chattered on WO-01337674: @Lauren Oberg @Natosha Beierschmitt Can you assist with getting an update on the tracking for these parts?
Looking to send CGalasso to this repair and PM but need tracking to schedule and determine if parts will arrive onsite in time. Cannot schedule PMs until parts for repair WO-01337674 have shipped.
1/13/26 SReich - Spoke to Ronald, gave him the WO # and told him someone would be reaching out to schedule. (Phone # on the PCS is incorrect, number listed on the WO is correct)
1/13/26 SReich - Spoke to Ronald, gave him the WO # and told him someone would be reaching out to schedule. (Phone # on the PCS is incorrect, number listed on the WO is correct)
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03075537 | Labor | Open | 0.5 | $175.00 | Jan 22, 4:26 PM |