Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

Tech Placement Detail →

WOs Analyzed

496

Total Travel Cost

$21,975

32,798 miles

Avoidable Cost

$11,360

16,955 excess miles

Optimal Cost

$10,615

If closest tech always used

Avg Excess / WO

34.2 mi

$22.90 per WO

Median Excess

28.0 mi

Outlier Rate (>50mi)

31.5%

156 WOs

Actual Travel Expenses

From 225 WOs with expense data

Total Expenses

$47,589

Labor - Travel

$38,220

Mileage

$95

Lodging

$2,750

Airfare

Car Rental

$473

Per Diem

$700

Meals

Other

$5,351

Cost Overview Actual Expenses Cost Breakdowns Coordinator Analysis Tech Utilization Quick Wins Coverage Gaps Low Hanging Fruit

🎯 Low Hanging Fruit — Biggest Drivers of Excess Travel Cost

Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.

By Vertical

Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.

#	Vertical	WOs	Avoidable Cost	Impact	Avg Excess	Outliers	Flew	Actual Expense	Techs
1	Healthcare Provider	197	$5,869	51.7%	44.5 mi	92	—	$36,266	8
2	FCO	198	$4,155	36.6%	31.3 mi	58	—	$6,931	8
3	EMS	5	$926	8.2%	276.4 mi	1	—	$694	3
4	Kiosk	87	$308	2.7%	5.3 mi	4	—	$3,052	3
5	Lab/Power	5	$92	0.8%	27.7 mi	1	—	$222	2
6	Animal Health	3	$9	0.1%	4.3 mi	0	—	$425	2

By State

States with the highest total avoidable travel cost.

#	State	WOs	Avoidable Cost	Impact	Avg Excess	Flew
1	CT	496	$11,360		34.2 mi	—

By City

Top cities by total avoidable cost. These are your biggest geographic hotspots.

#	City	State	WOs	Avoidable Cost	Avg Excess	Flew
1	Middletown	CT	35	$1,565	66.7 mi	—
2	New Haven	CT	37	$1,032	41.7 mi	—
3	New Britain	CT	21	$705	50.1 mi	—
4	Meriden	CT	13	$635	72.9 mi	—
5	West Haven	CT	23	$549	35.7 mi	—
6	Hartford	CT	20	$543	40.5 mi	—
7	Farmington	CT	17	$491	43.1 mi	—
8	East Hartford	CT	11	$482	65.4 mi	—
9	Waterbury	CT	12	$352	43.8 mi	—
10	New London	CT	19	$344	27.1 mi	—
11	Norwalk	CT	10	$326	48.6 mi	—
12	Milford	CT	11	$230	31.2 mi	—
13	Stamford	CT	6	$209	52.0 mi	—
14	Manchester	CT	6	$193	48.0 mi	—
15	Hamden	CT	6	$160	39.8 mi	—
16	Enfield	CT	5	$158	47.2 mi	—
17	North Haven	CT	4	$129	47.9 mi	—
18	Cromwell	CT	7	$120	25.6 mi	—
19	Stratford	CT	7	$119	25.2 mi	—
20	Trumbull	CT	9	$93	15.5 mi	—
21	Ansonia	CT	5	$91	27.2 mi	—
22	Newington	CT	13	$89	10.3 mi	—
23	Fairfield	CT	3	$54	27.1 mi	—
24	New Preston Marble Dale	CT	4	$54	20.4 mi	—
25	MERIDEN	CT	3	$54	26.6 mi	—

By Coordinator

Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.

#	Coordinator	WOs	Avoidable Cost	Avg Excess	Outliers	Flew	Actual Expense	Techs Used
1	Kourtney Smith	290	$6,207	31.9 mi	96	—	$40,065	9
2	Megan Klose	18	$726	60.1 mi	14	—	$326	2
3	Mandy Newman	12	$311	38.7 mi	4	—	$6	3
4	Cristina Everetts	6	$247	61.6 mi	6	—	$69	3

By Technician — Repeat Offenders

Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.

#	Technician	WOs	Avoidable Cost	Avg Actual Dist	Avg Excess	Outliers	Flew	States	Actual Expense
1	Edward Arias	61	$2,265	70 mi	55.4 mi	34	—	1	$9,495
2	Mohamed Shareed	62	$2,235	71 mi	53.8 mi	40	—	1	$7,386
3	Joseph Nuovo	87	$1,635	80 mi	28.0 mi	20	—	1	$2,234
4	April Nuovo	64	$1,063	81 mi	24.8 mi	17	—	1	$3,611
5	Fady Messak	21	$931	121 mi	66.1 mi	16	—	1	—
6	David Cavaco	17	$523	67 mi	45.9 mi	5	—	1	$5,712
7	Nick O'Neill	6	$347	94 mi	86.3 mi	6	—	1	$203
8	Pete Ramos	11	$266	81 mi	36.1 mi	4	—	1	$3,797
9	Curtis Allen	6	$246	79 mi	61.1 mi	4	—	1	$373
10	Luis Torres	124	$163	20 mi	2.0 mi	0	—	1	$11,502
11	Davon Cox	10	$153	76 mi	22.9 mi	0	—	1	$278
12	Darrell Hope	6	$147	59 mi	36.7 mi	3	—	1	$1,712
13	Philmon Mehari	7	$62	68 mi	13.1 mi	0	—	1	$129