Quantify excess travel cost and identify optimization opportunities across your field service operation
Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.
Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.
| # | Vertical | WOs | Avoidable Cost | Impact | Avg Excess | Outliers | Flew | Actual Expense | Techs |
|---|---|---|---|---|---|---|---|---|---|
| 1 | FCO | 732 | $28,193 | 100% | 57.5 mi | 247 | ✈ 2 | $157,843 | 20 |
States with the highest total avoidable travel cost.
| # | State | WOs | Avoidable Cost | Impact | Avg Excess | Flew |
|---|---|---|---|---|---|---|
| 1 | PA | 732 | $28,193 | 57.5 mi | ✈ 2 |
Top cities by total avoidable cost. These are your biggest geographic hotspots.
| # | City | State | WOs | Avoidable Cost | Impact | Avg Excess | Flew |
|---|---|---|---|---|---|---|---|
| 1 | Exton | PA | 147 | $11,151 | 113.2 mi | ✈ 2 | |
| 2 | Media | PA | 74 | $3,552 | 71.6 mi | — | |
| 3 | Lititz | PA | 77 | $3,491 | 67.7 mi | — | |
| 4 | PITTSBURGH | PA | 23 | $3,105 | 201.5 mi | — | |
| 5 | King Of Prussia | PA | 14 | $1,207 | 128.7 mi | — | |
| 6 | Erie | PA | 21 | $1,132 | 80.5 mi | — | |
| 7 | Philadelphia | PA | 55 | $1,033 | 28.0 mi | — | |
| 8 | PHILADELPHIA | PA | 46 | $823 | 26.7 mi | — | |
| 9 | Pittsburgh | PA | 20 | $402 | 30.0 mi | — | |
| 10 | Bryn Mawr | PA | 9 | $220 | 36.5 mi | — | |
| 11 | Mcconnellsburg | PA | 6 | $175 | 43.5 mi | — | |
| 12 | Paoli | PA | 25 | $174 | 10.4 mi | — | |
| 13 | ERIE | PA | 11 | $151 | 20.5 mi | — | |
| 14 | KING OF PRUSSIA | PA | 4 | $119 | 44.3 mi | — | |
| 15 | EASTON | PA | 11 | $94 | 12.8 mi | — | |
| 16 | Lehighton | PA | 7 | $86 | 18.3 mi | — | |
| 17 | HARRISBURG | PA | 10 | $81 | 12.1 mi | — | |
| 18 | Bethlehem | PA | 5 | $46 | 13.8 mi | — | |
| 19 | DOYLESTOWN | PA | 3 | $45 | 22.2 mi | — | |
| 20 | ALLENTOWN | PA | 4 | $44 | 16.5 mi | — | |
| 21 | Allentown | PA | 3 | $43 | 21.2 mi | — | |
| 22 | Sellersville | PA | 3 | $40 | 20.1 mi | — | |
| 23 | MONROEVILLE | PA | 4 | $31 | 11.4 mi | — | |
| 24 | STROUDSBURG | PA | 3 | $28 | 14.1 mi | — | |
| 25 | Monongahela | PA | 3 | $7 | 3.5 mi | — |
Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.
| # | Coordinator | WOs | Avoidable Cost | Impact | Avg Excess | Outliers | Flew | Actual Expense | Techs Used |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Fady Messak | 10 | $2,989 | 446.1 mi | 10 | — | — | 2 | |
| 2 | Mandy Newman | 32 | $1,711 | 79.8 mi | 15 | — | $6,037 | 8 | |
| 3 | Cristina Everetts | 43 | $1,453 | 50.5 mi | 10 | — | $7,209 | 11 | |
| 4 | Rebecca Arnold | 11 | $568 | 77.1 mi | 10 | — | $2,751 | 2 | |
| 5 | Rich Fosbury | 19 | $214 | 16.8 mi | 0 | — | $3,000 | 4 |
Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.
| # | Technician | WOs | Avoidable Cost | Impact | Avg Actual Dist | Avg Excess | Outliers | Flew | States | Actual Expense |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Nkosi Wilson | 14 | $5,788 | 639 mi | 617.0 mi | 14 | — | 1 | $2,350 | |
| 2 | Alberto Galan | 85 | $5,306 | 100 mi | 93.2 mi | 82 | — | 1 | $18,751 | |
| 3 | Michael Steencken | 108 | $2,210 | 63 mi | 30.5 mi | 1 | — | 1 | $21,018 | |
| 4 | Bryan Rodriguez | 44 | $2,178 | 98 mi | 73.9 mi | 44 | — | 1 | $14,406 | |
| 5 | Konstantin Barskiy | 31 | $1,826 | 109 mi | 87.9 mi | 31 | — | 1 | $13,732 | |
| 6 | Fady Messak | 22 | $1,691 | 169 mi | 114.7 mi | 10 | ✈ 2 | 1 | $3,011 | |
| 7 | Davon Cox | 26 | $1,461 | 107 mi | 83.9 mi | 26 | — | 1 | $13,512 | |
| 8 | Shady Messak | 26 | $768 | 66 mi | 44.1 mi | 2 | — | 1 | $8,026 | |
| 9 | Philmon Mehari | 13 | $693 | 105 mi | 79.6 mi | 13 | — | 1 | $3,533 | |
| 10 | Jason Yenser | 74 | $651 | 37 mi | 13.1 mi | 1 | — | 1 | $10,970 | |
| 11 | Fady Khouzam | 9 | $403 | 83 mi | 66.8 mi | 9 | — | 1 | $2,950 | |
| 12 | Eric Mancerella | 33 | $389 | 50 mi | 17.6 mi | 1 | — | 1 | $1,429 | |
| 13 | Rodney Charles | 78 | $383 | 29 mi | 7.3 mi | 0 | — | 1 | $18,297 | |
| 14 | Rick Charles | 73 | $373 | 29 mi | 7.6 mi | 0 | — | 1 | $8,106 | |
| 15 | Fanfan Siku | 86 | $149 | 53 mi | 2.6 mi | 3 | — | 1 | $17,087 |