Q-00028208
**Service is needed ASAP, customer is asking for service on 5/28
All table are at one location. Some tables are DRE and some are Midmark, others are unknown.
There are 5 surgical tables that need adjustments:
OR 1 top of table shifts
OR 2 top of table shifts
OR 3 table top does not lock slides down when tilted
OR 4 table is wobbly and needs new level feet
OR 5 doesn't lock for raise /lower and turning
Ideally Wednesdays would be the best day seeing as that is a non-surgical day
The technician will need to evaluate the units and determine if parts are needed for repairs.
7/8/25 CDempsey- still waiting on child wo to be completed.
7/2/25 CDempsey- still waiting on child wo to be completed.
6/20/25 CDempsey- cannot close due to 'incomplete' child wo.
6/4 C Lacy- Can not close due to incomplete child work order 1275322
5/27 KHensley scheduled per logged email from Mike. Email logged on WO-01275325
5/27 KHensley sent Mike an email for scheduling. Email logged on WO-01275325 5/23 KHensley called Mike to schedule for 5/27 between 11 and 12 pm. Left info. Call logged on WO-01275320 5/23 KHardison, **Service is needed ASAP, customer is asking for service on 5/28. Ideally Wednesdays would be the best day seeing as that is a non-surgical day
🔧Work Performed
Adjust column guides and verify table top fasteners are secure. Functional testing passed. Unit returned to service
🔍Technician Findings
Table top wobbles.
⚠️Problem Description
Q-00028208
1 of 5
**Service is needed ASAP, customer is asking for service on 5/28
All table are at one location. Some tables are DRE and some are Midmark, others are unknown.
There are 5 surgical tables that need adjustments:
OR 1 top of table shifts
Ideally Wednesdays would be the best day seeing as that is a non-surgical day
The technician will need to evaluate the units and determine if parts are needed for repairs.
📄Description
Midmark V-Top Surgery Table - Electric Column - With Heated Top (100-3041-21, 100-3071-21)
📞
Call
Completed May 23, 2025
5/23 KHensley called Mike to schedule for 5/27 between 11 and 12 pm. Left info. Call logged on WO-01275320
5/23 KHardison, **Service is needed ASAP, customer is asking for service on 5/28. Ideally Wednesdays would be the best day seeing as that is a non-surgical day
📋
Outbound to +12107377373
Completed May 23, 2025
5/23 KHensley called Mike to schedule for 5/27 between 11 and 12 pm. Left info. Call logged on WO-01275320
📅
WO-01275320 - Evaluation - San Antonio - MissionVet Specialty & Emergency
Jun 4, 2025 10:00am – 3:00pm
Work Order: WO-01275320
Account: Mission Vet Specialty & Emergency (MVS)
Customer Case Number:
Location: MissionVet Specialty & Emergency
Address: 8202 N Loop 1604 W Suite 112, San Antonio, TX 78249
Manufacturer:
Model #:
Serial #:
Contact Name: Mike Perez
Contact Phone: 210) 737-7373 (main line