Q-00028208
**Service is needed ASAP, customer is asking for service on 5/28
All table are at one location. Some tables are DRE and some are Midmark, others are unknown.
There are 5 surgical tables that need adjustments:
OR 1 top of table shifts
OR 2 top of table shifts
OR 3 table top does not lock slides down when tilted
OR 4 table is wobbly and needs new level feet
OR 5 doesn't lock for raise /lower and turning
Ideally Wednesdays would be the best day seeing as that is a non-surgical day
The technician will need to evaluate the units and determine if parts are needed for repairs.
6/4 CLacy- Customer informed me they do not want this unit repaired
5/27 KHensley scheduled per logged email from Mike. Email logged on WO-01275325
5/27 KHensley sent Mike an email for scheduling. Email logged on WO-01275325 5/23 KHensley called Mike to schedule for 5/27 between 11 and 12 pm. Left info. Call logged on WO-01275320 5/23 KHardison, **Service is needed ASAP, customer is asking for service on 5/28. Ideally Wednesdays would be the best day seeing as that is a non-surgical day
🔧Work Performed
Customer informed me they do not want this table repaired
🔍Technician Findings
Customer informed me they do not want this table repaired
⚠️Problem Description
Q-00028208
5 of 5
**Service is needed ASAP, customer is asking for service on 5/28
All table are at one location. Some tables are DRE and some are Midmark, others are unknown.
There are 5 surgical tables that need adjustments:
OR 5 doesn't lock for raise /lower and turning
Ideally Wednesdays would be the best day seeing as that is a non-surgical day
The technician will need to evaluate the units and determine if parts are needed for repairs.
📧
Email:Re: Scheduling for exam table repairs
Completed May 27, 2025
From: michael.perez@mission.vet
To: kaitlyn.hensley@emsar.com
That will work I will put you on the schedule please let me know if anything changes
Michael Perez
Facilities Coordinator
MissionVet Specialty & Emergency
8202 N Loop 1604 W Suite 112
San Antonio, TX 78249
(210) 737-7373 (main line) Ext. 100
(210) 737-7372 (fax)
www.mission.vet<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwebmail.oishost.com%2fowa%2fUrlBlockedError.aspx&c=E,1,PM2Jla1__hVFISI9MAwGizt0GAO5N2y3DrdmewwPzgU-Ae0WE5xLE
📧
Email: Scheduling for exam table repairs
Completed May 27, 2025
To: michael.perez@mission.vet
CC:
BCC: kaitlyn.hensley@emsar.com
Attachment: --none--
Subject: Scheduling for exam table repairs
Body:
Good morning Mike,
I am reaching out from EMSAR to schedule the repairs needed for your exam tables. Our technician, Chane, can be there on 6/4 between 9 and 10 am. Please let me know if this date and time works for you.
Thank you,
Kaitlyn Hensley
Account Service Coordinator I- Central District
(937) 741-4389
kaitlyn.hensley@emsar.com
www.emsar. com
Disclai
📞
Call
Completed May 23, 2025
5/23 KHensley called Mike to schedule for 5/27 between 11 and 12 pm. Left info. Call logged on WO-01275320
5/23 KHardison, **Service is needed ASAP, customer is asking for service on 5/28. Ideally Wednesdays would be the best day seeing as that is a non-surgical day