FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
11/25/2025 RFosbury dispatching to RICK C for today.
10/28/2025 Cever email sent to Carr, Lisa R to confirm new list of inventory and schedule FSE back onsite
🔧Work Performed
Device is not in Biomed Inventory
🔍Technician Findings
good working conditions
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
Work Order: WO-01310640
Account: GE Healthcare FMI
Customer Case Number: 1-556240866964
Location: CHRISTIANA HOSPITAL
Address: 4755 OGLETOWN STANTON RD, NEWARK, DE 19718
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed
Serial #: TAB24420077SA
Contact Name: Lisa Carr
Contact Phone: (302)733-3457/
PDF
Postponment Form_TAB24420077SA
Nov 25, 2025
Timeline
📞
Case Linked Oct 21, 1:49 PM
Case Number:00537184
Subject:GE FMI 32097 WO - Christiana
Status:Closed
📋
Work Order Created Oct 21, 4:45 PM
Work Order:WO-01310640
Type:FCO
Priority:PC
⏳2.9 business days
✅
Status: Ready for Release by Erin MartinOct 23, 11:04 AM
From:Entered
To:Ready for Release
Duration in Previous:1d 18h
⏳4.0 business days
👷
▶
2
Technician Assigned Oct 28, 10:57 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Cristina Everetts
From:Ready for Release
To:Assigned
Duration in Previous:4d 23h
🚨20.0 business days
📅
▶
2
Dispatch Scheduled Nov 25, 1:41 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Rich Fosbury
From:Assigned
To:Scheduled
Duration in Previous:28d 3h
⏱️
▶
2
2x Labor Added Nov 25, 4:13 PM
2x Labor Added → Status: Completed
✔️
Status: Completed by Rick Charles
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:2h 32m, 0m
⏱️
▶
2
Labor Added Nov 26, 11:50 AM
Labor Added → Status: Ready to Bill
📄
Status: Ready to Bill by Timothy Amburgey
From:Closed
To:Ready to Bill
Duration in Previous:19h 36m
⏳2.0 business days
📨
Status: Invoice Pending by Timothy AmburgeyDec 1, 1:40 PM
From:Ready to Bill, Invoice Pending
To:Invoice Pending, Invoiced
Duration in Previous:5d 1h, 0m
⚠️6.0 business days
🧾
Invoice Created Dec 8, 5:08 PM
Invoice Number:247861
Bottlenecks
Entered
Duration: 2.4 business days (threshold: 4.0 business hours)
Exceeded by 1.9 business days
Assigned
Duration: 20.0 business days (threshold: 4.0 business hours)
Exceeded by 19.5 business days
Closed
Duration: 1.3 business days (threshold: 1.0 business days)
Exceeded by 2.7 business hours
Ready to Bill
Duration: 1.9 business days (threshold: 1.0 business days)