FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
11/25/2025 RFosbury dispatching to RICK C for today.
10/28/2025 Cever email sent to Carr, Lisa R to confirm new list of inventory and schedule FSE back onsite
🔧Work Performed
Template Name: FMI32097_Code 1_inspect.
Template Description: FMI32097_Code 1_inspect.
Problem Found: FMI32097_Heater door inspection.
Action Taken: FMI 32097 completed. Inspected the Heater doors
and confirmed screws tightened to the specification.
Verification Test:
1. Verified the canopy moves smoothly.
2. Verified transition mode message is not present.
3. Verified doors close smoothly.
4. Verified corner pins are aligned.
5. Verified no alarms.
The device has passed all tests and is ready for customer
🔍Technician Findings
GOOD WORKING CONDITIONS
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
Work Order: WO-01310649
Account: GE Healthcare FMI
Customer Case Number: 1-556241258333
Location: CHRISTIANA HOSPITAL
Address: 4755 OGLETOWN STANTON RD, NEWARK, DE 19718
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed
Serial #: TAB24440060SA
Contact Name: Lisa Carr
Contact Phone: (302)733-3457/
JPG
TAB24440060SA_Heater door open
Nov 25, 2025
JPG
TAB24440060SA_Left screw
Nov 25, 2025
JPG
TAB24440060SA_Heater door closed
Nov 25, 2025
JPG
TAB24440060SA_Right screw
Nov 25, 2025
PDF
FMI Completion Certification Report_TAB24440060SA
Nov 25, 2025
JPG
TAB24440060SA_Giraffe Omnibed
Nov 25, 2025
Timeline
📞
Case Linked Oct 21, 1:49 PM
Case Number:00537184
Subject:GE FMI 32097 WO - Christiana
Status:Closed
📋
Work Order Created Oct 21, 4:49 PM
Work Order:WO-01310649
Type:FCO
Priority:PC
⏳2.9 business days
✅
Status: Ready for Release by Erin MartinOct 23, 11:04 AM
From:Entered
To:Ready for Release
Duration in Previous:1d 18h
⏳4.0 business days
👷
▶
2
Technician Assigned Oct 28, 10:57 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Cristina Everetts
From:Ready for Release
To:Assigned
Duration in Previous:4d 23h
🚨20.0 business days
📅
▶
2
Dispatch Scheduled Nov 25, 1:41 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Rich Fosbury
From:Assigned
To:Scheduled
Duration in Previous:28d 3h
⏱️
▶
2
Labor Added Nov 25, 4:06 PM
Labor Added → Status: Completed
✔️
Status: Completed by Rick Charles
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:2h 25m, 0m
⏱️
▶
2
Labor Added Nov 26, 11:50 AM
Labor Added → Status: Ready to Bill
📄
Status: Ready to Bill by Timothy Amburgey
From:Closed
To:Ready to Bill
Duration in Previous:19h 44m
⏳2.0 business days
📨
Status: Invoice Pending by Timothy AmburgeyDec 1, 1:40 PM
From:Ready to Bill, Invoice Pending
To:Invoice Pending, Invoiced
Duration in Previous:5d 1h, 0m
⚠️6.0 business days
🧾
Invoice Created Dec 8, 5:08 PM
Invoice Number:247861
Bottlenecks
Entered
Duration: 2.4 business days (threshold: 4.0 business hours)
Exceeded by 1.9 business days
Assigned
Duration: 20.0 business days (threshold: 4.0 business hours)
Exceeded by 19.5 business days
Closed
Duration: 1.4 business days (threshold: 1.0 business days)
Exceeded by 2.9 business hours
Ready to Bill
Duration: 1.9 business days (threshold: 1.0 business days)