FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
10/28/2025 Cever email sent to Carr, Lisa R to confirm new list of inventory and schedule FSE back onsite
🔧Work Performed
Template Name: FMI32097_Code 1_inspect.
Template Description: FMI32097_Code 1_inspect.
Problem Found: FMI32097_Heater door inspection.
Action Taken: FMI 32097 completed. Inspected the Heater doors
and confirmed screws tightened to the specification.
Verification Test:
1. Verified the canopy moves smoothly.
2. Verified transition mode message is not present.
3. Verified doors close smoothly.
4. Verified corner pins are aligned.
5. Verified no alarms.
The device has passed all tests and is ready for customer
🔍Technician Findings
Good working conditions
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
Work Order: WO-01310643
Account: GE Healthcare FMI
Customer Case Number: 1-556241258087
Location: CHRISTIANA HOSPITAL
Address: 4755 OGLETOWN STANTON RD, NEWARK, DE 19718
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed
Serial #: TAB24440026SA
Contact Name: Lisa Carr
Contact Phone: (302)733-3457/
JPG
Giraffe OmniBed _TAB24440026SA
Jan 7, 2026
JPG
TAB24440026SA_Heater door open
Jan 7, 2026
PDF
FMI Completion Certification Report_TAB24440026SA
Jan 7, 2026
JPG
TAB24440026SA_Left screw
Jan 7, 2026
JPG
TAB24440026SA_Heater door closed
Jan 7, 2026
JPG
TAB24440026SA_right screw
Jan 7, 2026
Timeline
📞
Case Linked Oct 21, 1:49 PM
Case Number:00537184
Subject:GE FMI 32097 WO - Christiana
Status:Closed
📋
Work Order Created Oct 21, 4:46 PM
Work Order:WO-01310643
Type:FCO
Priority:PC
⏳2.9 business days
✅
Status: Ready for Release by Erin MartinOct 23, 11:04 AM
From:Entered
To:Ready for Release
Duration in Previous:1d 18h
⏳4.0 business days
👷
▶
2
Technician Assigned Oct 28, 10:57 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Cristina Everetts
From:Ready for Release
To:Assigned
Duration in Previous:4d 23h
🚨47.0 business days
🗓️
▶
2
Status: Scheduled Jan 7, 2:00 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Rich Fosbury
Scheduled For:2026-01-07T13:00:00.000+0000
⏱️
▶
2
Labor Added Jan 7, 3:23 PM
Labor Added → Status: Completed
✔️
Status: Completed by Rick Charles
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:1h 24m, 0m
⚠️7.0 business days
⏱️
Labor Added Jan 15, 1:24 PM
Type:Labor
Status:Open
Qty:0.016666666666667
📄
Status: Ready to Bill by Timothy AmburgeyJan 15, 1:33 PM
From:Closed
To:Ready to Bill
Duration in Previous:7d 22h
⏳3.0 business days
💵
Status: Billing Review by Timothy AmburgeyJan 20, 2:15 PM
From:Ready to Bill, Billing Review
To:Billing Review, Ready to Bill
Duration in Previous:5d 0h, 0m
⏳2.0 business days
💵
▶
2
Status: Billing Review Jan 21, 4:14 PM
Status: Billing Review → Status: Ready to Bill
📄
Status: Ready to Bill by Timothy Amburgey
From:Billing Review
To:Ready to Bill
Duration in Previous:3m
⏳3.0 business days
💵
Status: Billing Review by Timothy AmburgeyJan 23, 2:15 PM
From:Ready to Bill, Billing Review
To:Billing Review, Ready to Bill
Duration in Previous:1d 21h, 0m
⏳2.0 business days
💵
▶
2
Status: Billing Review Jan 26, 3:06 PM
Status: Billing Review → Status: Ready to Bill
📄
Status: Ready to Bill by Timothy Amburgey
From:Billing Review
To:Ready to Bill
Duration in Previous:4m
⚠️8.0 business days
📨
Status: Invoice Pending by Timothy AmburgeyFeb 4, 4:22 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:9d 1h
🧾
▶
2
Invoice Created Feb 4, 4:44 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Timothy Amburgey
From:Invoice Pending
To:Invoiced
Duration in Previous:22m
Bottlenecks
Entered
Duration: 2.4 business days (threshold: 4.0 business hours)
Exceeded by 1.9 business days
Assigned
Duration: 47.0 business days (threshold: 4.0 business hours)
Exceeded by 46.5 business days
Closed
Duration: 6.4 business days (threshold: 1.0 business days)
Exceeded by 5.4 business days
Ready to Bill
Duration: 2.7 business days (threshold: 1.0 business days)
Exceeded by 1.7 business days
Ready to Bill
Duration: 1.6 business days (threshold: 1.0 business days)
Exceeded by 4.7 business hours
Ready to Bill
Duration: 2.3 business days (threshold: 1.0 business days)
Exceeded by 1.3 business days
Ready to Bill
Duration: 1.6 business days (threshold: 1.0 business days)
Exceeded by 4.7 business hours
Ready to Bill
Duration: 7.5 business days (threshold: 1.0 business days)