FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
Primary Delay12.4 days stuck in "Ready for Release"
⏱️
Total Delay10.7 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
1.4d / 1.0d SLA
Ready for Release
12.4d
Assigned
10.0d / 0.5d SLA
Tech On Site
1.8d / 1.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
02/04/2026; ARoosa Sent F/U Email to> Rkoehl@renovo1.com ... 01/28/2026 Brod - called 7137044000 was transferred to biomed, went to a call center for biomed. they stated to reach out to Robert Koehl at Rkoehl@renovo1.com
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
GE Healthcare Giraffe OmniBed Carestation CS1
📞Call Description
FMI 32097
PDF
PF_The Woman's Hospital of Texas _TAB23500001SA
Jan 12, 2026
Timeline
📞
Case Linked Dec 9, 10:04 AM
Case Number:00550089
Subject:GE FMI 32097 - Woman's of TX
Status:Closed
📋
▶
2
Work Order Created Dec 9, 3:31 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳2.0 business days
✅
Status: Ready for Release by Mary HamersleyDec 10, 4:03 PM
From:Ready for Scheduling
To:Ready for Release
Duration in Previous:1d 0h
🚨13.0 business days
👷
▶
2
Technician Assigned Dec 29, 9:44 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Erin Martin
From:Ready for Release
To:Assigned
Duration in Previous:18d 17h
🚨10.0 business days
🔧
Status: Tech On Site by Marvin RivasJan 12, 12:40 PM
From:Assigned
To:Tech On Site
Duration in Previous:14d 2h
⏱️
Labor Added Jan 13, 12:10 AM
Type:Labor
Status:Open
Qty:0.25
🔄
Status: Reschedule by Marvin RivasJan 13, 6:56 PM
From:Tech On Site
To:Reschedule
Duration in Previous:1d 6h
Bottlenecks
Ready for Scheduling
Duration: 1.4 business days (threshold: 1.0 business days)
Exceeded by 3.5 business hours
Assigned
Duration: 10.0 business days (threshold: 4.0 business hours)
Exceeded by 9.5 business days
Tech On Site
Duration: 1.8 business days (threshold: 1.0 business days)