FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
12/23/2025 EMartin called Laura Thum / 470.532.5660 confirmed 40 devices onsite confirmed onsite to start devices 01/31/25 sent confirmation email to laura.thum@northside.com
🔧Work Performed
Template Name: FMI32097_Code 1_inspect.
Template Description: FMI32097_Code 1_inspect.
Problem Found: FMI32097_Heater door inspection.
Action Taken: FMI 32097 completed. Inspected the Heater doors and confirmed screws tightened to the specification.
Verification Test:
1. Verified the canopy moves smoothly.
2. Verified transition mode message is not present.
3. Verified doors close smoothly.
4. Verified corner pins are aligned.
5. Verified no alarms.
The device has passed all tests and is ready for customer use.
🔍Technician Findings
Template Name: FMI32097_Code 1_inspect.
Template Description: FMI32097_Code 1_inspect.
Problem Found: FMI32097_Heater door inspection.
Action Taken: FMI 32097 completed. Inspected the Heater doors and confirmed screws tightened to the specification.
Verification Test:
1. Verified the canopy moves smoothly.
2. Verified transition mode message is not present.
3. Verified doors close smoothly.
4. Verified corner pins are aligned.
5. Verified no alarms.
The device has passed all tests and is ready for customer use.
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
Work Order: WO-01327224
Account: GE Healthcare FMI
Customer Case Number: 1-556774717984
Location: NORTHSIDE HOSPITAL
Address: 1000 JOHNSON FERRY RD NE,, ATLANTA,, GA 30342
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed Carestation
Serial #: TABB70551
Contact Name: Laura Thum
Contact Phone: (47
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Jan 13, 2026
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TABB70551 SN
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TABB70551 Right
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TABB70551 Close
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TABB70551 Open
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Timeline
📞
Case Linked Dec 18, 10:22 AM
Case Number:00552778
Subject:GE FMI 32097 - Northside
Status:Closed
📋
▶
2
Work Order Created Dec 18, 12:05 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳4.0 business days
👷
▶
2
Technician Assigned Dec 23, 10:22 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Erin Martin
From:Ready for Scheduling
To:Assigned
Duration in Previous:4d 22h
🚨14.0 business days
📅
▶
2
Dispatch Scheduled Jan 13, 12:12 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Brandi Rodriguez
From:Assigned
To:Scheduled
Duration in Previous:21d 1h
🔧
Status: Tech On Site by Bruce BallardJan 13, 4:26 PM
From:Scheduled
To:Tech On Site
Duration in Previous:4h 13m
⏱️
2x Labor Added Jan 13, 4:39 PM
Type:Labor
Status:Open
Qty:1
🚗
Travel Added Jan 13, 5:06 PM
Type:Travel
Status:Open
Qty:19
✔️
▶
2
Status: Completed Jan 13, 5:23 PM
Status: Completed → Status: Closed
🏁
Status: Closed by Bruce Ballard
From:Completed
To:Closed
Duration in Previous:1m
⏳3.8 business days
⏱️
Labor Added Jan 16, 3:52 PM
Type:Labor
Status:Open
Qty:0.016666666666667
📄
Status: Ready to Bill by Timothy AmburgeyJan 16, 3:57 PM