FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
12/23/2025 EMartin called 229.603.9100 / Raven Toney raven.toney@trimedx.com goes to google phone number confirmed at least 20 devices onsite confirmed onsite tentaively to start devices 01/19/26 sent confirmation to madison.giggey@trimedx.com POC onsite Madison 229.288.2627 confirmed address
🔧Work Performed
Template Name: FMI32097_Code 1_inspect.
Template Description: FMI32097_Code 1_inspect.
Problem Found: FMI32097_Heater door inspection.
Action Taken: FMI 32097 completed. Inspected the Heater doors and confirmed screws tightened to the specification.
Verification Test:
1. Verified the canopy moves smoothly.
2. Verified transition mode message is not present.
3. Verified doors close smoothly.
4. Verified corner pins are aligned.
5. Verified no alarms.
The device has passed all tests and is ready for customer use.
🔍Technician Findings
Template Name: FMI32097_Code 1_inspect.
Template Description: FMI32097_Code 1_inspect.
Problem Found: FMI32097_Heater door inspection.
Action Taken: FMI 32097 completed. Inspected the Heater doors and confirmed screws tightened to the specification.
Verification Test:
1. Verified the canopy moves smoothly.
2. Verified transition mode message is not present.
3. Verified doors close smoothly.
4. Verified corner pins are aligned.
5. Verified no alarms.
The device has passed all tests and is ready for customer use.
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
Work Order: WO-01327499
Account: GE Healthcare FMI
Customer Case Number: 1-556796733052
Location: PUTNEY MEMORIAL HOSPITAL INC
Address: 417 3rd Avenue West,, Albany,, GA 31701
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed Carestation
Serial #: TAB24420097SA
Contact Name: Madison Giggey
Contac
JFIF
TAB24420097SA Left
Jan 9, 2026
JFIF
TAB24420097SA Open
Jan 9, 2026
JFIF
TAB24420097SA SN
Jan 9, 2026
JFIF
TAB24420097SA Close
Jan 9, 2026
JFIF
TAB24420097SA Right
Jan 9, 2026
Timeline
📞
Case Linked Dec 19, 2:53 PM
Case Number:00553249
Subject:GE FMI 32097 - Phoebe
Status:Closed
📋
▶
2
Work Order Created Dec 19, 3:49 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳3.0 business days
👷
▶
2
Technician Assigned Dec 23, 1:08 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Erin Martin
From:Ready for Scheduling
To:Assigned
Duration in Previous:3d 21h
🚨12.0 business days
📅
▶
2
Dispatch Scheduled Jan 9, 12:22 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Brandi Rodriguez
From:Assigned
To:Scheduled
Duration in Previous:16d 23h
🔧
Status: Tech On Site by Bruce BallardJan 9, 6:34 PM
From:Scheduled
To:Tech On Site
Duration in Previous:6h 11m
⏱️
▶
3
Labor Added Jan 9, 7:50 PM
Labor Added → Labor Added → Travel Added
⏱️
Labor Added
Type:Labor
Status:Open
Qty:3
🚗
Travel Added
Type:Travel
Status:Open
Qty:201
✔️
Status: Completed by Bruce BallardJan 9, 8:12 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:1h 37m, 0m
⚠️5.5 business days
⏱️
▶
2
Labor Added Jan 16, 4:43 PM
Labor Added → Status: Ready to Bill
📄
Status: Ready to Bill by Timothy Amburgey
From:Closed
To:Ready to Bill
Duration in Previous:6d 20h
⏳0.9 business days
💵
Status: Billing Review by Timothy AmburgeyJan 19, 10:05 AM
From:Ready to Bill, Billing Review
To:Billing Review, Ready to Bill
Duration in Previous:2d 17h, 0m
⚠️6.0 business days
💵
▶
2
Status: Billing Review Jan 27, 9:07 AM
Status: Billing Review → Status: Ready to Bill
📄
Status: Ready to Bill by Timothy Amburgey
From:Billing Review
To:Ready to Bill
Duration in Previous:3m
⚠️7.0 business days
📨
Status: Invoice Pending by Timothy AmburgeyFeb 4, 4:28 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:8d 7h
💰
▶
2
Status: Invoiced Feb 4, 4:44 PM
Status: Invoiced → Invoice Created
🧾
Invoice Created
Invoice Number:SM-252990
Bottlenecks
Ready for Scheduling
Duration: 2.4 business days (threshold: 1.0 business days)
Exceeded by 1.4 business days
Assigned
Duration: 11.7 business days (threshold: 4.0 business hours)
Exceeded by 11.2 business days
Closed
Duration: 5.0 business days (threshold: 1.0 business days)
Exceeded by 4.0 business days
Ready to Bill
Duration: 6.0 business days (threshold: 1.0 business days)
Exceeded by 5.0 business days
Ready to Bill
Duration: 7.0 business days (threshold: 1.0 business days)