Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

Tech Placement Detail →
WOs Analyzed
1,323
Total Travel Cost
$68,187
101,772 miles
Avoidable Cost
$52,326
78,098 excess miles
Optimal Cost
$15,861
If closest tech always used
Avg Excess / WO
59.0 mi
$39.55 per WO
Median Excess
12.4 mi
Outlier Rate (>50mi)
13.8%
183 WOs

Actual Travel Expenses

From 890 WOs with expense data
Total Expenses
$225,363
Labor - Travel
$205,393
Mileage
$4,678
Lodging
$530
Airfare
$1,196
Car Rental
$1,594
Per Diem
$1,550
Meals
$0
Other
$10,422

Billable vs Internal Cost — Margin Gap

Compares what was billed to clients against what we actually paid for travel expenses. The gap represents unbilled internal cost.

Internal Cost (What We Paid)
$225,363
890 WOs with expenses
Billed to Client
$121,141
53.8% recovery rate
Margin Gap (Unbilled)
$104,222
Cost absorbed internally
Avg Expense / WO
$253
Avg billed: $136
Internal Cost
$225,363
Billed
$121,141

Expense Breakdown by Category

Internal cost vs billed amount by expense type. Negative margin = we paid more than we billed.

Category Lines WOs Internal Cost Billed to Client Margin Gap Recovery % Gap Distribution
Labor - Travel (Hours) 1,533 984 $205,393 $116,362 $89,031 56.7%
Other Expenses 530 344 $10,422 $841 $9,581 8.1%
Mileage 184 51 $4,678 $3,938 $741 84.2%
Car Rental 12 8 $1,594 $0 $1,594 0%
Per Diem 45 36 $1,550 $0 $1,550 0%
Airfare 3 3 $1,196 $0 $1,196 0%
Lodging 1 1 $530 $0 $530 0%

Expenses by Vertical

Vertical WOs Internal Cost Billed Gap Recovery
FCO 705 $165,950 $102,531 $63,419 61.8%
Healthcare Provider 129 $37,728 $5,143 $32,585 13.6%
EMS 183 $16,806 $12,997 $3,809 77.3%
Kiosk 97 $2,553 $410 $2,143 16%
Training/Other 2 $2,104 $0 $2,104 0%
Animal Health 2 $222 $60 $163 26.8%
Lab/Power 1 $0 $0 $0 0%

Expenses by Order Type

Order Type WOs Internal Cost Billed Gap Recovery
FCO 326 $103,828 $65,100 $38,728 62.7%
Preventive Maintenance 367 $55,108 $33,145 $21,963 60.1%
Repair 309 $54,449 $19,961 $34,489 36.7%
Cross-Training 4 $4,357 $0 $4,357 0%
Installation 38 $2,247 $31 $2,216 1.4%
Evaluation 16 $1,348 $1,077 $271 79.9%
Misc. Inspection 5 $1,155 $1,155 $0 100%
Delivery 4 $1,055 $0 $1,055 0%
Repair/PM 10 $837 $0 $837 0%
COMPLAINT 1 $341 $341 $0 100%
Inspection 3 $287 $272 $15 94.8%
Connectivity 3 $209 $0 $209 0%
PM 31 $83 $0 $83 0%
Asset Tagging 1 $60 $60 $0 100%
Training 1 $0 $0 $0 0%

Monthly Expense Trend — Internal Cost vs Billed