Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

Tech Placement Detail →
WOs Analyzed
26,152
Total Travel Cost
$2,730,902
4,075,972 miles
Avoidable Cost
$1,918,647
2,863,653 excess miles
Optimal Cost
$813,663
If closest tech always used
Avg Excess / WO
109.4 mi
$73.31 per WO
Median Excess
6.8 mi
Outlier Rate (>50mi)
29.5%
7,718 WOs

Actual Travel Expenses

From 10,766 WOs with expense data
Total Expenses
$3,716,517
Labor - Travel
$2,516,132
Mileage
$62,579
Lodging
$387,839
Airfare
$195,324
Car Rental
$102,554
Per Diem
$150,625
Meals
$202
Other
$301,263

🎯 Low Hanging Fruit — Biggest Drivers of Excess Travel Cost

Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.

By Vertical

Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.

# Vertical WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs
1 FCO 7,175 $734,059
38.3%
152.7 mi 2,431 ✈ 108 $1,498,894 47
2 Bed Services 4,408 $339,182
17.7%
114.8 mi 1,494 ✈ 28 $135,946 37
3 Project 1,874 $258,265
13.5%
205.7 mi 1,053 ✈ 4 $36,715 18
4 Healthcare Provider 5,401 $197,639
10.3%
54.6 mi 1,279 ✈ 53 $1,349,294 83
5 Lab/Power 2,224 $144,968
7.6%
97.3 mi 411 ✈ 39 $97,784 34
6 Kiosk 2,825 $118,565
6.2%
62.6 mi 653 ✈ 6 $161,022 62
7 EMS 1,913 $107,693
5.6%
84.0 mi 317 ✈ 13 $283,987 43
8 Installation 33 $11,488
0.6%
519.6 mi 28 ✈ 15 $74,530 8
9 Animal Health 165 $4,596
0.2%
41.6 mi 46 ✈ 1 $50,269 42
10 Training/Other 134 $2,193
0.1%
24.4 mi 6 ✈ 15 $28,075 83

By State

States with the highest total avoidable travel cost.

# State WOs Avoidable Cost Impact Avg Excess Flew
1 FL 4,008 $384,944
143.3 mi ✈ 16
2 VA 1,489 $194,656
195.1 mi ✈ 16
3 TX 1,397 $193,081
206.3 mi ✈ 12
4 SC 1,343 $107,290
119.2 mi ✈ 6
5 NY 2,357 $81,016
51.3 mi ✈ 16
6 NV 274 $65,253
355.5 mi ✈ 18
7 IN 552 $56,472
152.7 mi ✈ 1
8 OH 1,492 $55,849
55.9 mi ✈ 11
9 IL 312 $53,046
253.8 mi ✈ 5
10 NJ 1,319 $52,275
59.2 mi ✈ 3
11 MA 2,118 $51,085
36.0 mi ✈ 6
12 PA 1,400 $49,828
53.1 mi ✈ 11
13 CO 85 $42,509
746.4 mi ✈ 19
14 NC 624 $36,012
86.1 mi ✈ 8
15 CA 907 $35,379
58.2 mi ✈ 18
16 GA 1,253 $35,040
41.7 mi ✈ 8
17 WA 197 $32,356
245.1 mi ✈ 24
18 MD 384 $28,754
111.8 mi ✈ 2
19 LA 510 $26,890
78.7 mi ✈ 7
20 TN 301 $26,210
130.0 mi ✈ 3

By City

Top cities by total avoidable cost. These are your biggest geographic hotspots.

# City State WOs Avoidable Cost Impact Avg Excess Flew
1 Orlando FL 1,293 $164,594
190.0 mi ✈ 6
2 Greenville SC 465 $71,678
230.1 mi ✈ 1
3 Midlothian VA 76 $55,485
1,089.6 mi ✈ 1
4 Apopka FL 204 $41,854
306.2 mi
5 NOBLESVILLE IN 85 $32,472
570.2 mi
6 Las Vegas NV 103 $32,007
463.8 mi ✈ 7
7 Reno NV 133 $30,179
338.7 mi ✈ 8
8 Kissimmee FL 90 $29,507
489.3 mi
9 AUSTIN TX 33 $26,499
1,198.5 mi
10 Richmond VA 319 $25,526
119.4 mi ✈ 1
11 Altamonte Springs FL 215 $24,236
168.2 mi
12 Danville VA 63 $22,124
524.1 mi ✈ 6
13 Petersburg VA 128 $21,719
253.3 mi ✈ 1
14 SAN ANTONIO TX 92 $20,495
332.5 mi
15 DALLAS TX 27 $19,656
1,086.6 mi ✈ 1
16 Jefferson LA 73 $19,556
399.8 mi ✈ 4
17 EL PASO TX 34 $19,008
834.4 mi ✈ 2
18 Charleston SC 632 $18,330
43.3 mi
19 Albuquerque NM 75 $17,685
351.9 mi ✈ 1
20 Terre Haute IN 166 $16,789
151.0 mi
21 Houston TX 104 $15,771
226.3 mi
22 Everett WA 14 $15,414
1,643.3 mi ✈ 9
23 Wauwatosa WI 19 $13,714
1,077.3 mi
24 Rutherfordton NC 43 $13,672
474.6 mi ✈ 3
25 Salt Lake City UT 13 $11,989
1,376.5 mi ✈ 4

By Coordinator

Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.

# Coordinator WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs Used
1 Abby Jinerson 3,415 $170,486
74.5 mi 1,029 ✈ 16 $295,891 51
2 Ashley Luman 1,232 $164,344
199.1 mi 613 $16,697 12
3 Laura Hill 900 $110,545
183.3 mi 238 ✈ 6 $54,327 74
4 Melissa Owens 1,846 $101,149
81.8 mi 592 ✈ 34 $315,834 37
5 Mandy Newman 449 $91,629
304.6 mi 301 ✈ 12 $94,085 38
6 Kaitlyn Kelch 1,636 $82,564
75.3 mi 374 ✈ 26 $314,894 27
7 Kourtney Smith 2,287 $74,123
48.4 mi 399 ✈ 11 $332,590 33
8 Kim Pearson 1,121 $73,748
98.2 mi 86 6
9 Charles Ramen 2,139 $70,204
49.0 mi 613 ✈ 9 $236,358 24
10 Cristina Everetts 585 $55,130
140.7 mi 212 ✈ 4 $62,076 37
11 Fady Messak 97 $45,671
702.7 mi 86 $4,939 15
12 Jennifer Johnson 157 $44,131
419.5 mi 136 ✈ 6 $28,031 14
13 Natosha Beierschmitt 70 $41,129
877.0 mi 61 $393 4
14 Allison Belyea 124 $37,608
452.7 mi 123 $901 3
15 Michael Burris 1,064 $37,288
52.3 mi 154 ✈ 38 $352,218 18
16 Rhea Berry 728 $32,723
67.1 mi 188 ✈ 2 $75,793 78
17 Angela Roosa 144 $23,618
244.8 mi 91 $1,500 6
18 Rebecca Arnold 182 $18,496
151.7 mi 70 $17,286 23
19 Chris Bakkemo 36 $13,870
575.0 mi 24 ✈ 1 $1,854 3
20 Megan Klose 99 $13,694
206.5 mi 31 $4,289 10

By Technician — Repeat Offenders

Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.

# Technician WOs Avoidable Cost Impact Avg Actual Dist Avg Excess Outliers Flew States Actual Expense
1 Konstantin Barskiy 407 $222,289
844 mi 815.2 mi 370 ✈ 6 7 $78,297
2 Fady Messak 390 $106,231
484 mi 406.5 mi 295 ✈ 7 30 $25,758
3 Yves Dessin 263 $76,105
451 mi 431.9 mi 241 ✈ 2 6 $40,404
4 Natosha Beierschmitt 105 $66,879
1,005 mi 950.7 mi 97 21
5 Luis Iser 482 $65,763
230 mi 203.6 mi 393 ✈ 2 12 $48,741
6 Philmon Mehari 244 $62,058
438 mi 379.6 mi 103 ✈ 2 14 $38,438
7 Kevin Cogdill 304 $57,193
295 mi 280.8 mi 303 3 $14,526
8 Ryan Lewis 221 $46,300
459 mi 312.7 mi 199 ✈ 8 10 $76,079
9 Nkosi Wilson 174 $46,174
425 mi 396.1 mi 100 6 $25,656
10 Fernando Lemos 67 $40,779
954 mi 908.4 mi 35 ✈ 3 3 $7,344
11 Praelow Cameron 365 $40,177
220 mi 164.3 mi 261 ✈ 5 9 $24,229
12 Minh Huynh 58 $36,724
965 mi 945.0 mi 51 24
13 Raymond Ebanks 398 $36,147
154 mi 135.6 mi 329 3 $51,600
14 Marvin Rivas 316 $35,462
455 mi 167.5 mi 92 ✈ 17 13 $64,196
15 Christopher Carroll 116 $34,643
487 mi 445.7 mi 83 ✈ 11 9 $39,599
16 Davon Cox 191 $31,432
304 mi 245.6 mi 68 ✈ 1 12 $55,961
17 Joe Evans 288 $31,063
172 mi 161.0 mi 276 ✈ 1 1 $6,696
18 Andrew Przybyla 149 $30,931
347 mi 309.8 mi 67 ✈ 6 5 $38,813
19 Eric Mancerella 225 $30,754
305 mi 204.0 mi 87 ✈ 2 6 $15,470
20 Fady Khouzam 135 $28,506
359 mi 315.2 mi 64 ✈ 6 12 $44,817