Quantify excess travel cost and identify optimization opportunities across your field service operation
Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.
Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.
| # | Vertical | WOs | Avoidable Cost | Impact | Avg Excess | Outliers | Flew | Actual Expense | Techs |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Bed Services | 1,150 | $100,986 | 93.2% | 131.1 mi | 621 | ✈ 2 | $30,347 | 7 |
| 2 | FCO | 37 | $2,354 | 2.2% | 94.9 mi | 11 | ✈ 2 | $10,915 | 6 |
| 3 | Healthcare Provider | 61 | $2,119 | 2% | 51.8 mi | 25 | ✈ 1 | $21,313 | 7 |
| 4 | Kiosk | 77 | $1,701 | 1.6% | 33.0 mi | 22 | — | $3,095 | 4 |
| 5 | Lab/Power | 11 | $1,018 | 0.9% | 138.2 mi | 2 | ✈ 1 | $1,571 | 4 |
| 6 | Training/Other | 10 | $136 | 0.1% | 20.3 mi | 1 | — | $175 | 5 |
| 7 | EMS | 5 | $0 | 0% | 0.0 mi | 0 | — | $232 | 1 |
States with the highest total avoidable travel cost.
| # | State | WOs | Avoidable Cost | Impact | Avg Excess | Flew |
|---|---|---|---|---|---|---|
| 1 | SC | 1,352 | $108,315 | 119.6 mi | ✈ 6 |
Top cities by total avoidable cost. These are your biggest geographic hotspots.
| # | City | State | WOs | Avoidable Cost | Impact | Avg Excess | Flew |
|---|---|---|---|---|---|---|---|
| 1 | Greenville | SC | 466 | $71,683 | 229.6 mi | ✈ 1 | |
| 2 | Charleston | SC | 639 | $19,343 | 45.2 mi | — | |
| 3 | Summerville | SC | 47 | $6,666 | 211.7 mi | — | |
| 4 | Mount Pleasant | SC | 36 | $3,438 | 142.6 mi | — | |
| 5 | Florence | SC | 10 | $1,792 | 267.5 mi | ✈ 2 | |
| 6 | Columbia | SC | 23 | $716 | 46.5 mi | — | |
| 7 | GREENVILLE | SC | 4 | $601 | 224.3 mi | ✈ 2 | |
| 8 | COLUMBIA | SC | 8 | $594 | 110.9 mi | — | |
| 9 | Myrtle Beach | SC | 11 | $417 | 56.5 mi | — | |
| 10 | Simpsonville | SC | 3 | $311 | 154.6 mi | — | |
| 11 | Daniel Island | SC | 3 | $213 | 105.9 mi | — | |
| 12 | North Charleston | SC | 3 | $169 | 84.1 mi | — | |
| 13 | Aiken | SC | 6 | $168 | 41.7 mi | — | |
| 14 | Murrells Inlet | SC | 4 | $161 | 60.3 mi | — | |
| 15 | West Columbia | SC | 4 | $127 | 47.3 mi | — | |
| 16 | Spartanburg | SC | 7 | $111 | 23.7 mi | — | |
| 17 | Pawleys Island | SC | 3 | $98 | 49.0 mi | — | |
| 18 | CHARLESTON | SC | 7 | $68 | 14.6 mi | — | |
| 19 | Lexington | SC | 5 | $29 | 8.7 mi | — | |
| 20 | Fort Mill | SC | 3 | $0 | 0.0 mi | — | |
| 21 | Rock Hill | SC | 10 | $0 | 0.0 mi | — | |
| 22 | Liberty | SC | 3 | $0 | 0.0 mi | — | |
| 23 | Manning | SC | 4 | $0 | 0.0 mi | — | |
| 24 | Indian Land | SC | 3 | $0 | 0.0 mi | — |
Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.
| # | Coordinator | WOs | Avoidable Cost | Impact | Avg Excess | Outliers | Flew | Actual Expense | Techs Used |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Abby Jinerson | 888 | $80,305 | 135.0 mi | 483 | — | $19,959 | 7 | |
| 2 | Melissa Owens | 185 | $11,141 | 89.9 mi | 95 | ✈ 3 | $27,580 | 11 | |
| 3 | Rhea Berry | 73 | $3,845 | 78.6 mi | 26 | — | $1,783 | 7 | |
| 4 | Jennifer Johnson | 24 | $3,721 | 231.4 mi | 20 | — | $2,024 | 5 | |
| 5 | Laura Hill | 78 | $2,699 | 51.6 mi | 19 | ✈ 1 | $2,981 | 7 | |
| 6 | Mark Franks | 13 | $1,572 | 180.6 mi | 12 | — | $528 | 4 | |
| 7 | Brandi Alvarez | 27 | $1,053 | 58.2 mi | 5 | — | $190 | 3 |
Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.
| # | Technician | WOs | Avoidable Cost | Impact | Avg Actual Dist | Avg Excess | Outliers | Flew | States | Actual Expense |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Kevin Cogdill | 252 | $47,522 | 293 mi | 281.5 mi | 252 | — | 1 | $13,324 | |
| 2 | Joe Evans | 288 | $31,063 | 172 mi | 161.0 mi | 276 | ✈ 1 | 1 | $6,696 | |
| 3 | Yves Dessin | 76 | $19,056 | 383 mi | 374.2 mi | 76 | — | 1 | $5,412 | |
| 4 | Praelow Cameron | 62 | $1,579 | 113 mi | 38.0 mi | 21 | — | 1 | $2,040 | |
| 5 | Kenneth Lancara | 8 | $1,495 | 289 mi | 279.0 mi | 8 | — | 1 | — | |
| 6 | Matthew Sebzda | 148 | $1,146 | 23 mi | 11.6 mi | 4 | — | 1 | $3,727 | |
| 7 | Eric Colon | 53 | $816 | 63 mi | 23.0 mi | 13 | — | 1 | $13,120 | |
| 8 | Christopher Morning | 7 | $720 | 160 mi | 153.5 mi | 7 | — | 1 | $2,203 | |
| 9 | Ray-Anthony Alston | 385 | $600 | 17 mi | 2.3 mi | 5 | — | 1 | $427 | |
| 10 | Ryan Lewis | 17 | $311 | 188 mi | 27.3 mi | 3 | ✈ 1 | 1 | $7,419 | |
| 11 | Rozier Cole | 27 | $226 | 50 mi | 12.5 mi | 3 | — | 1 | $1,906 | |
| 12 | Patricia Gordon | 14 | $127 | 145 mi | 13.5 mi | 2 | — | 1 | $1,229 |