Dispatch Request for Midmark Delivery - MDS Project - VA Nashville-Nashville-(8) 630's - MDS - 8657346 8657410 - Equipment. Waiting for follow up email for location addresses.ti
Closed
Please see the following technician request details for Midmark delivery.
This dispatch is being sent to request 1 (one) Tech to be on-site for a total of six (6) different delivery locations between the dates of Oct. 15th – Oct. 22nd. I have attached the schedule. However, the address/locations are not included in the attachment. I will send a follow-up email with addresses to each location.
Please let me know who I need to speak with to discuss this medical delivery. I would like to discuss with the POC to ensure the Tech understands the scope of work.
Request Type: Medical Equipment Delivery
Date of Delivery: 10/22/2025 - 12:00PM
Delivery Time: See attachment
Time Technician needs to arrive at location: See attachment
Estimated Time on Site (hours): 8 – 10 hours per day
Product: See attachment
EMSAR Technician Expectations:
Review all of the attached documents in detail
Call the Midmark contact (created the dispatch) with any questions
Call the customer POC 48 hours ahead of time to confirm date/time
Call the delivery agent 24 hours ahead of time to confirm date/time and confirm preassembly will be done and essential tools are known
Arrive on scheduled time to meet with customer Point of Contact (POC) and confirm rooms are ready for delivery prior to actual delivery
Supervise the delivery
Fill our Serial Number Tracking file and provide back to the customer
Fill out the Proof of Delivery (POD), get the driver and customer signatures
Fill out the Medical Delivery Observation Form
Email POD and Observation form to MDSLogistics@midmark.com
Removal and disposal
10/17/2025 NSuarez please fill out (POD), Medical Delivery Observation Form, Serial Number Tracking.
CCarroll
🔧Work Performed
Technician Findings upon arrival: Arrived on site for delivery, communicated with truck & site
What caused the issue: WO for Delivery of 10 units
Actions Taken/Work Performed: Successful delivery, set up, & testing of units. Commuicated with support any issues with units.
Final Resolution: Units perform true , Put into service to service
🔍Technician Findings
Technician Findings upon arrival: Arrived on site for delivery, communicated with truck & site
What caused the issue: WO for Delivery of 10 units
Actions Taken/Work Performed: Successful delivery, set up, & testing of units. Commuicated with support any issues with units.
Final Resolution: Units perform true , Put into service to service
⚠️Problem Description
Please see the following technician request details for Midmark delivery.
This dispatch is being sent to request 1 (one) Tech to be on-site for a total of six (6) different delivery locations between the dates of Oct. 15th – Oct. 22nd. I have attached the schedule. However, the address/locations are not included in the attachment. I will send a follow-up email with addresses to each location.
Please let me know who I need to speak with to discuss this medical delivery. I would like to discuss with the POC to ensure the Tech understands the scope of work.
Request Type: Medical Equipment Delivery
Date of Delivery: 10/15/2025 - 12:00PM
Delivery Time: See attachment
Time Technician needs to arrive at location: See attachment
Estimated Time on Site (hours): 8 – 10 hours per day
Product: See attachment
EMSAR Technician Expectations:
Review all of the attached documents in detail
Call the Midmark contact (created the dispatch) with any questions
Call the customer POC 48 hours ahead of time to confirm date/time
Call the delivery agent 24 hours ahead of time to confirm date/time and confirm preassembly will be done and essential tools are known
Arrive on scheduled time to meet with customer Point of Contact (POC) and confirm rooms are ready for delivery prior to actual delivery
Supervise the delivery
Fill our Serial Number Tracking file and provide back to the customer
Fill out the Proof of Delivery (POD), get the driver and customer signatures
Fill out the Medical Delivery Observation Form
Email POD and Observation form to MDSLogistics@midmark.com
Removal and disposal
📞
Call
Completed Oct 9, 2025
No call needed.
📅
WO-01308344 - Delivery - Nashville, - International Plaza VA Clinic
Oct 15, 2025 12:00pm – 5:00pm
Work Order: WO-01308344
Account: MIDMARK
Customer Case Number: 8657355 / 8657416
Location: International Plaza VA Clinic
Address: 2 International Plaza, Nashville,, TN 37217
Manufacturer:
Model #:
Serial #:
Contact Name: Artie Haraway
Contact Phone: 804-721-0622
Contact Email: aharaway@midmark.co
WORD_X
Midmark Emsar POD Medical Checklist Form Year 2025
Oct 8, 2025
EXCEL_X
Medical Observation Form Rev 3.29.2022
Oct 8, 2025
PNG
TN Delivery Schedule
Oct 8, 2025
EXCEL_X
2022 Serial File Midmark
Oct 8, 2025
WORD_X
Service Request Document (1)
Oct 8, 2025
EXCEL_X
Updated TN VA 3 Deliveries
Oct 8, 2025
WORD_X
Midmark Delivery Service Expectations (10)
Oct 8, 2025
EXCEL_X
Nashville Serial File Midmark 10-15-25 (1)
Oct 27, 2025
PDF
Checklist
Oct 27, 2025
EXCEL_X
Medical Observation Nashville 10-15-25
Oct 27, 2025
Timeline
📞
Case Linked Oct 6, 9:16 PM
Case Number:00533407
Subject:Dispatch Request for Midmark Delivery - MDS Project - VA Nashville-Nashville-(8) 630's - MDS - 8657346 8657410 - Equipment. Waiting for follow up email for location addresses.ti
Status:Closed
⏳2.3 business days
📋
Work Order Created Oct 8, 2:11 PM
Work Order:WO-01308344
Type:Delivery
Priority:PC
📅
Status: Ready for Scheduling by Kimberly HardisonOct 8, 2:21 PM
From:Entered
To:Ready for Scheduling
Duration in Previous:10m
👷
▶
2
Technician Assigned Oct 8, 4:19 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:1h 57m
📅
▶
2
Dispatch Scheduled Oct 8, 4:25 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Melissa Owens
From:Assigned
To:Scheduled
Duration in Previous:5m
⏳4.9 business days
🔧
Status: Tech On Site by Christopher CarrollOct 15, 7:44 PM
From:Scheduled
To:Tech On Site
Duration in Previous:7d 3h
⏱️
3x Labor Added Oct 15, 9:55 PM
Type:Labor, Travel
Status:Open
Qty:3.5, 0.75, 35
✔️
Status: Completed by Christopher CarrollOct 15, 10:44 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:3h 0m
⏳2.2 business days
✏️
Status: WO Correction Needed by Nancy SuarezOct 17, 1:45 PM
From:Closed
To:WO Correction Needed
Duration in Previous:1d 14h
📄
Status: Ready to Bill by Nancy SuarezOct 17, 2:12 PM
From:WO Correction Needed
To:Ready to Bill
Duration in Previous:27m
📨
▶
2
Status: Invoice Pending Oct 17, 2:29 PM
Status: Invoice Pending → Status: Invoiced
💰
Status: Invoiced by Nancy Suarez
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⚠️7.0 business days
🧾
Invoice Created Oct 27, 1:56 PM
Invoice Number:SM-244070
Bottlenecks
Scheduled
Duration: 4.4 business days (threshold: 2.0 business days)
Exceeded by 2.4 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)