Dispatch Request for Midmark Delivery - MDS Project - VA Nashville-Nashville-(8) 630's - MDS - 8657346 8657410 - Equipment. Waiting for follow up email for location addresses.ti
Closed
Please see the following technician request details for Midmark delivery.
This dispatch is being sent to request 1 (one) Tech to be on-site for a total of six (6) different delivery locations between the dates of Oct. 15th – Oct. 22nd. I have attached the schedule. However, the address/locations are not included in the attachment. I will send a follow-up email with addresses to each location.
Please let me know who I need to speak with to discuss this medical delivery. I would like to discuss with the POC to ensure the Tech understands the scope of work.
Request Type: Medical Equipment Delivery
Date of Delivery: 10/22/2025 - 12:00PM
Delivery Time: See attachment
Time Technician needs to arrive at location: See attachment
Estimated Time on Site (hours): 8 – 10 hours per day
Product: See attachment
EMSAR Technician Expectations:
Review all of the attached documents in detail
Call the Midmark contact (created the dispatch) with any questions
Call the customer POC 48 hours ahead of time to confirm date/time
Call the delivery agent 24 hours ahead of time to confirm date/time and confirm preassembly will be done and essential tools are known
Arrive on scheduled time to meet with customer Point of Contact (POC) and confirm rooms are ready for delivery prior to actual delivery
Supervise the delivery
Fill our Serial Number Tracking file and provide back to the customer
Fill out the Proof of Delivery (POD), get the driver and customer signatures
Fill out the Medical Delivery Observation Form
Email POD and Observation form to MDSLogistics@midmark.com
Removal and disposal
10/23 cc Speaking with Midmark support to get site correct footpad on unit& arms (james)
10/23 SRogers: Extending scheduled date to include today so the tech can capture his travel time home today on this WO.
10/14 MOwens Artie replied to the email and approved the hotel request. See attached email.
10/13 MOwens Sent email to Artie requesting hotel approval for Chris Carroll.
🔧Work Performed
Technician Findings upon arrival: Arrived on site for delivery, communicated with truck & site
What caused the issue: WO for Delivery of exam units
Actions Taken/Work Performed: Successful delivery, set up, & testing of units. Commuicated with support any issues with units.
Final Resolution: Units perform true , Put into service to service
🔍Technician Findings
Technician Findings upon arrival: Arrived on site for delivery, communicated with truck & site
What caused the issue: WO for Delivery of exam units
Actions Taken/Work Performed: Successful delivery, set up, & testing of units. Commuicated with support any issues with units.
Final Resolution: Units perform true , Put into service to service
⚠️Problem Description
lease see the following technician request details for Midmark delivery.
This dispatch is being sent to request 1 (one) Tech to be on-site for a total of six (6) different delivery locations between the dates of Oct. 15th – Oct. 22nd. I have attached the schedule. However, the address/locations are not included in the attachment. I will send a follow-up email with addresses to each location.
Please let me know who I need to speak with to discuss this medical delivery. I would like to discuss with the POC to ensure the Tech understands the scope of work.
Request Type: Medical Equipment Delivery
Date of Delivery: 10/22/25 - 8:00AM
Delivery Time: See attachment
Time Technician needs to arrive at location: See attachment
Estimated Time on Site (hours): 8 – 10 hours per day
Product: See attachment
EMSAR Technician Expectations:
Review all of the attached documents in detail
Call the Midmark contact (created the dispatch) with any questions
Call the customer POC 48 hours ahead of time to confirm date/time
Call the delivery agent 24 hours ahead of time to confirm date/time and confirm preassembly will be done and essential tools are known
Arrive on scheduled time to meet with customer Point of Contact (POC) and confirm rooms are ready for delivery prior to actual delivery
Supervise the delivery
Fill our Serial Number Tracking file and provide back to the customer
Fill out the Proof of Delivery (POD), get the driver and customer signatures
Fill out the Medical Delivery Observation Form
Email POD and Observation form to MDSLogistics@midmark.com
Removal and disposal
From: AHaraway@midmark.com
To: mowens@emsar.com
Cc: allison.belyea@emsar.com, matthew.bateman@emsar.com, rhea.cook@emsar.com
Melissa,
Yes, this is approved.
Thank you,
Designing better care.™
Artie Haraway
Midmark Corporation
D: 804.721.0622
On Oct 13, 2025, at 4:21 PM, Melissa Owens <mowens@emsar.com> wrote:
Artie Requesting hotel approval for Chri Carroll to travel to Nashville TN to complete this delivery on Wed. 10/22. Thanks Meliss
📞
Call
Completed Oct 9, 2025
No call needed.
📞
Call
Completed Oct 9, 2025
No call needed.
📅
WO-01308350 - Delivery - Nashville, - Charlotte Avenue VA Clinic
Oct 22, 2025 8:00am – 5:00pm
Work Order: WO-01308350
Account: MIDMARK
Customer Case Number: 8657387 / 8657426
Location: Charlotte Avenue VA Clinic
Address: 1919 Charlotte Ave., Nashville,, TN 37203
Manufacturer:
Model #:
Serial #:
Contact Name: Artie Haraway
Contact Phone: 804-721-0622
Contact Email: aharaway@midma
PNG
TN Delivery Schedule
Oct 8, 2025
EXCEL_X
Updated TN VA 3 Deliveries
Oct 8, 2025
EXCEL_X
2022 Serial File Midmark
Oct 8, 2025
EXCEL_X
Medical Observation Form Rev 3.29.2022
Oct 8, 2025
WORD_X
Service Request Document (1)
Oct 8, 2025
WORD_X
Midmark Emsar POD Medical Checklist Form Year 2025
Oct 8, 2025
WORD_X
Midmark Delivery Service Expectations (10)
Oct 8, 2025
EXCEL_X
Medical Observation 10-22-25
Oct 22, 2025
WORD_X
POD Checklist 10-22-25 Nashville
Oct 22, 2025
PDF
Unit needs correct arms
Oct 22, 2025
EXCEL_X
Midmark Serial Number for Deliveries
Oct 27, 2025
PDF
Unit that needs correct footpad
Oct 27, 2025
Timeline
📞
Case Linked Oct 6, 9:16 PM
Case Number:00533407
Subject:Dispatch Request for Midmark Delivery - MDS Project - VA Nashville-Nashville-(8) 630's - MDS - 8657346 8657410 - Equipment. Waiting for follow up email for location addresses.ti
Status:Closed
⏳2.3 business days
📋
Work Order Created Oct 8, 2:16 PM
Work Order:WO-01308350
Type:Delivery
Priority:PC
📅
Status: Ready for Scheduling by Kimberly HardisonOct 8, 2:22 PM