Dispatch Request for Midmark Delivery - MDS Project - VA Nashville-Nashville-(8) 630's - MDS - 8657346 8657410 - Equipment. Waiting for follow up email for location addresses.ti
Closed
Please see the following technician request details for Midmark delivery.
This dispatch is being sent to request 1 (one) Tech to be on-site for a total of six (6) different delivery locations between the dates of Oct. 15th – Oct. 22nd. I have attached the schedule. However, the address/locations are not included in the attachment. I will send a follow-up email with addresses to each location.
Please let me know who I need to speak with to discuss this medical delivery. I would like to discuss with the POC to ensure the Tech understands the scope of work.
Request Type: Medical Equipment Delivery
Date of Delivery: 10/22/2025 - 12:00PM
Delivery Time: See attachment
Time Technician needs to arrive at location: See attachment
Estimated Time on Site (hours): 8 – 10 hours per day
Product: See attachment
EMSAR Technician Expectations:
Review all of the attached documents in detail
Call the Midmark contact (created the dispatch) with any questions
Call the customer POC 48 hours ahead of time to confirm date/time
Call the delivery agent 24 hours ahead of time to confirm date/time and confirm preassembly will be done and essential tools are known
Arrive on scheduled time to meet with customer Point of Contact (POC) and confirm rooms are ready for delivery prior to actual delivery
Supervise the delivery
Fill our Serial Number Tracking file and provide back to the customer
Fill out the Proof of Delivery (POD), get the driver and customer signatures
Fill out the Medical Delivery Observation Form
Email POD and Observation form to MDSLogistics@midmark.com
Removal and disposal
Per Customer these units are @ the location @ WO-01308334 Site in storage. Photos included here & on that WO.
🔍Technician Findings
Per Customer these units are @ the location @ WO-01308334 Site in storage. Photos included here & on that WO.
⚠️Problem Description
Please see the following technician request details for Midmark delivery.
This dispatch is being sent to request 1 (one) Tech to be on-site for a total of six (6) different delivery locations between the dates of Oct. 15th – Oct. 22nd. I have attached the schedule. However, the address/locations are not included in the attachment. I will send a follow-up email with addresses to each location.
Please let me know who I need to speak with to discuss this medical delivery. I would like to discuss with the POC to ensure the Tech understands the scope of work.
Request Type: Medical Equipment Delivery
Date of Delivery: 10/16/2025 - 7:00AM
Delivery Time: See attachment
Time Technician needs to arrive at location: See attachment
Estimated Time on Site (hours): 8 – 10 hours per day
Product: See attachment
EMSAR Technician Expectations:
Review all of the attached documents in detail
Call the Midmark contact (created the dispatch) with any questions
Call the customer POC 48 hours ahead of time to confirm date/time
Call the delivery agent 24 hours ahead of time to confirm date/time and confirm preassembly will be done and essential tools are known
Arrive on scheduled time to meet with customer Point of Contact (POC) and confirm rooms are ready for delivery prior to actual delivery
Supervise the delivery
Fill our Serial Number Tracking file and provide back to the customer
Fill out the Proof of Delivery (POD), get the driver and customer signatures
Fill out the Medical Delivery Observation Form
Email POD and Observation form to MDSLogistics@midmark.com
📞
Call
Completed Oct 9, 2025
No call needed.
Oct 20, 2025 7:27pm
@Allison Belyea Can I cancel this WO since everything is being billed for on WO WO-01308334.
Timeline
📞
Case Linked Oct 6, 9:16 PM
Case Number:00533407
Subject:Dispatch Request for Midmark Delivery - MDS Project - VA Nashville-Nashville-(8) 630's - MDS - 8657346 8657410 - Equipment. Waiting for follow up email for location addresses.ti
Status:Closed
⏳2.3 business days
📋
Work Order Created Oct 8, 2:11 PM
Work Order:WO-01308346
Type:Delivery
Priority:PC
📅
Status: Ready for Scheduling by Kimberly HardisonOct 8, 2:23 PM
From:Entered
To:Ready for Scheduling
Duration in Previous:12m
👷
▶
2
Technician Assigned Oct 8, 4:27 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:2h 3m
🗓️
▶
2
Status: Scheduled Oct 8, 4:32 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2025-10-16T11:00:00.000+0000
⚠️5.9 business days
✔️
Status: Completed by Christopher CarrollOct 16, 2:50 PM
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:7d 22h, 0m
⏳3.0 business days
💵
Status: Billing Review by Nancy SuarezOct 20, 7:27 PM
From:Closed
To:Billing Review
Duration in Previous:4d 4h
🚫
Status: Canceled by Nancy SuarezOct 21, 9:53 AM
From:Billing Review
To:Canceled
Duration in Previous:14h 26m
Bottlenecks
Scheduled
Duration: 5.4 business days (threshold: 2.0 business days)
Exceeded by 3.4 business days
Closed
Duration: 2.6 business days (threshold: 1.0 business days)