Quantify excess travel cost and identify optimization opportunities across your field service operation
Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.
Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.
| # | Vertical | WOs | Avoidable Cost | Impact | Avg Excess | Outliers | Flew | Actual Expense | Techs |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Bed Services | 196 | $14,668 | 44.8% | 111.7 mi | 60 | ✈ 1 | $6,745 | 19 |
| 2 | Kiosk | 234 | $9,148 | 27.9% | 58.3 mi | 68 | — | $5,807 | 19 |
| 3 | EMS | 84 | $3,999 | 12.2% | 71.1 mi | 18 | — | $10,236 | 19 |
| 4 | Healthcare Provider | 199 | $3,751 | 11.4% | 28.1 mi | 35 | — | $46,016 | 50 |
| 5 | Lab/Power | 5 | $861 | 2.6% | 257.1 mi | 2 | ✈ 1 | $3,102 | 4 |
| 6 | Animal Health | 11 | $337 | 1% | 45.8 mi | 6 | — | $4,355 | 9 |
| 7 | Training/Other | 3 | $0 | 0% | 0.0 mi | 0 | — | — | 2 |
States with the highest total avoidable travel cost.
| # | State | WOs | Avoidable Cost | Impact | Avg Excess | Flew |
|---|---|---|---|---|---|---|
| 1 | VA | 89 | $9,800 | 164.3 mi | ✈ 1 | |
| 2 | IL | 42 | $8,725 | 310.1 mi | — | |
| 3 | SC | 73 | $3,845 | 78.6 mi | — | |
| 4 | FL | 124 | $3,341 | 40.2 mi | — | |
| 5 | IN | 21 | $1,940 | 137.9 mi | — | |
| 6 | MS | 15 | $786 | 78.2 mi | — | |
| 7 | OH | 35 | $693 | 29.5 mi | — | |
| 8 | AR | 4 | $340 | 126.7 mi | — | |
| 9 | MD | 8 | $289 | 53.9 mi | — | |
| 10 | MO | 4 | $247 | 92.2 mi | — | |
| 11 | KY | 4 | $215 | 80.2 mi | — | |
| 12 | TX | 21 | $212 | 15.1 mi | — | |
| 13 | CA | 46 | $179 | 5.8 mi | — | |
| 14 | AL | 11 | $154 | 20.9 mi | — | |
| 15 | WI | 4 | $151 | 56.5 mi | — | |
| 16 | LA | 18 | $111 | 9.2 mi | — | |
| 17 | PA | 15 | $107 | 10.6 mi | — | |
| 18 | GA | 77 | $103 | 2.0 mi | — | |
| 19 | NC | 8 | $100 | 18.6 mi | — | |
| 20 | MI | 4 | $93 | 34.9 mi | — |
Top cities by total avoidable cost. These are your biggest geographic hotspots.
| # | City | State | WOs | Avoidable Cost | Impact | Avg Excess | Flew |
|---|---|---|---|---|---|---|---|
| 1 | Petersburg | VA | 14 | $3,532 | 376.5 mi | — | |
| 2 | Greenville | SC | 22 | $3,196 | 216.8 mi | — | |
| 3 | Danville | VA | 4 | $1,958 | 730.6 mi | — | |
| 4 | Richmond | VA | 37 | $1,705 | 68.8 mi | — | |
| 5 | Midlothian | VA | 3 | $1,349 | 670.9 mi | — | |
| 6 | SOUTH HOLLAND | IL | 4 | $1,161 | 433.3 mi | — | |
| 7 | Pensacola | FL | 8 | $1,161 | 216.7 mi | — | |
| 8 | Chicago | IL | 6 | $1,056 | 262.6 mi | — | |
| 9 | Kankakee | IL | 3 | $907 | 451.2 mi | — | |
| 10 | Portsmouth | VA | 11 | $872 | 118.2 mi | — | |
| 11 | Mossville | IL | 4 | $716 | 267.0 mi | — | |
| 12 | Sarasota | FL | 9 | $584 | 96.8 mi | — | |
| 13 | Peoria | IL | 3 | $534 | 265.6 mi | — | |
| 14 | Charleston | SC | 45 | $320 | 10.6 mi | — | |
| 15 | Bradenton | FL | 5 | $283 | 84.5 mi | — | |
| 16 | Moss Point | MS | 5 | $228 | 68.0 mi | — | |
| 17 | Warsaw | IN | 9 | $176 | 29.2 mi | — | |
| 18 | Tampa | FL | 5 | $139 | 41.4 mi | — | |
| 19 | Parrish | FL | 3 | $135 | 67.0 mi | — | |
| 20 | Columbus | OH | 7 | $116 | 24.7 mi | — | |
| 21 | Palmetto | FL | 3 | $107 | 53.5 mi | — | |
| 22 | Miami | FL | 10 | $84 | 12.6 mi | — | |
| 23 | Towson | MD | 4 | $52 | 19.3 mi | — | |
| 24 | Los Angeles | CA | 3 | $28 | 14.1 mi | — | |
| 25 | Houston | TX | 3 | $12 | 5.9 mi | — |
Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.
| # | Coordinator | WOs | Avoidable Cost | Impact | Avg Excess | Outliers | Flew | Actual Expense | Techs Used |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Rhea Berry | 734 | $32,771 | 66.6 mi | 189 | ✈ 2 | $77,098 | 78 |
Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.
| # | Technician | WOs | Avoidable Cost | Impact | Avg Actual Dist | Avg Excess | Outliers | Flew | States | Actual Expense |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Mike Huffman | 41 | $6,678 | 305 mi | 243.1 mi | 39 | — | 5 | $1,053 | |
| 2 | Side Kick Technician | 18 | $4,557 | 387 mi | 377.8 mi | 18 | — | 1 | $2,070 | |
| 3 | Kevin Cogdill | 15 | $2,965 | 306 mi | 295.1 mi | 15 | — | 2 | $1,542 | |
| 4 | Yves Dessin | 7 | $2,885 | 624 mi | 615.2 mi | 7 | — | 2 | $17 | |
| 5 | Chris Galasso | 16 | $2,120 | 319 mi | 197.7 mi | 7 | — | 5 | $1,370 | |
| 6 | Joe Evans | 20 | $1,706 | 138 mi | 127.3 mi | 15 | — | 1 | $142 | |
| 7 | Robert Rivera | 48 | $1,584 | 86 mi | 49.2 mi | 23 | — | 1 | $571 | |
| 8 | Jason Cunningham | 28 | $786 | 98 mi | 41.9 mi | 15 | — | 2 | $2,748 | |
| 9 | Blake Ward | 5 | $575 | 215 mi | 171.6 mi | 5 | — | 3 | $3,747 | |
| 10 | Christopher Womack | 11 | $469 | 149 mi | 63.6 mi | 4 | — | 3 | $2,288 | |
| 11 | Michael Swingle | 7 | $462 | 170 mi | 98.4 mi | 2 | ✈ 1 | 3 | $3,109 | |
| 12 | Jordan Moceri | 8 | $308 | 91 mi | 57.4 mi | 3 | — | 1 | $742 | |
| 13 | Praelow Cameron | 7 | $280 | 156 mi | 59.7 mi | 2 | — | 3 | $25 | |
| 14 | Anthony Wright | 5 | $272 | 109 mi | 81.1 mi | 4 | — | 1 | $1,884 | |
| 15 | Ronnie Salone | 47 | $257 | 69 mi | 8.2 mi | 1 | — | 3 | $4,072 | |
| 16 | Brandon Green | 8 | $185 | 82 mi | 34.5 mi | 3 | — | 2 | $3,118 | |
| 17 | Omar Serrano | 34 | $184 | 16 mi | 8.1 mi | 2 | — | 2 | $2,181 | |
| 18 | Vincent Nyathi | 14 | $178 | 62 mi | 19.0 mi | 0 | — | 1 | $410 | |
| 19 | Rozier Cole | 10 | $168 | 135 mi | 25.1 mi | 2 | — | 4 | $1,662 | |
| 20 | Carlos Robles | 30 | $137 | 9 mi | 6.8 mi | 0 | — | 1 | $89 |