Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

Tech Placement Detail →
WOs Analyzed
627
Total Travel Cost
$58,772
87,720 miles
Avoidable Cost
$36,086
53,860 excess miles
Optimal Cost
$22,686
If closest tech always used
Avg Excess / WO
85.9 mi
$57.55 per WO
Median Excess
11.6 mi
Outlier Rate (>50mi)
38.9%
244 WOs

Actual Travel Expenses

From 329 WOs with expense data
Total Expenses
$102,429
Labor - Travel
$70,491
Mileage
$3,753
Lodging
$10,459
Airfare
$5,686
Car Rental
$1,990
Per Diem
$4,575
Meals
$0
Other
$5,476

🎯 Low Hanging Fruit — Biggest Drivers of Excess Travel Cost

Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.

By Vertical

Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.

# Vertical WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs
1 Bed Services 43 $13,672
37.9%
474.6 mi 43 ✈ 3 $6,579 3
2 FCO 183 $11,476
31.8%
93.6 mi 81 ✈ 1 $24,820 5
3 Healthcare Provider 215 $4,355
12.1%
30.2 mi 64 ✈ 1 $45,544 3
4 Kiosk 93 $3,148
8.7%
50.5 mi 41 ✈ 1 $8,857 4
5 EMS 77 $2,152
6%
41.7 mi 12 $13,671 3
6 Lab/Power 9 $1,284
3.6%
212.9 mi 3 $426 2
7 Training/Other 6 $0
0%
0.0 mi 0 ✈ 2 $2,457 2

By State

States with the highest total avoidable travel cost.

# State WOs Avoidable Cost Impact Avg Excess Flew
1 NC 627 $36,086
85.9 mi ✈ 8

By City

Top cities by total avoidable cost. These are your biggest geographic hotspots.

# City State WOs Avoidable Cost Impact Avg Excess Flew
1 Rutherfordton NC 43 $13,672
474.6 mi ✈ 3
2 Raleigh NC 36 $5,724
237.3 mi ✈ 1
3 CHARLOTTE NC 59 $2,135
54.0 mi
4 Charlotte NC 57 $1,304
34.1 mi ✈ 1
5 Rocky Mount NC 14 $1,014
108.1 mi
6 Greenville NC 20 $989
73.8 mi
7 Kinston NC 17 $883
77.5 mi
8 Fayetteville NC 21 $529
37.6 mi
9 Asheville NC 6 $506
125.8 mi
10 Greensboro NC 14 $364
38.9 mi
11 Morehead City NC 10 $336
50.1 mi
12 Wilmington NC 9 $324
53.7 mi
13 Wake Forest NC 7 $255
54.4 mi
14 Concord NC 16 $247
23.1 mi
15 Winston Salem NC 22 $245
16.6 mi
16 Durham NC 20 $238
17.7 mi
17 Jacksonville NC 5 $225
67.3 mi
18 Salisbury NC 4 $170
63.5 mi
19 Tarboro NC 3 $152
75.5 mi
20 Cary NC 16 $133
12.3 mi
21 Hickory NC 4 $132
49.3 mi
22 Gastonia NC 4 $126
47.1 mi
23 Shelby NC 10 $124
18.5 mi
24 Winston-Salem NC 6 $121
30.2 mi
25 Lumberton NC 4 $104
38.7 mi

By Coordinator

Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.

# Coordinator WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs Used
1 Melissa Owens 364 $10,305
42.3 mi 109 ✈ 3 $63,982 7
2 Abby Jinerson 22 $7,879
534.5 mi 22 ✈ 2 $4,559 2
3 Mandy Newman 10 $1,736
259.1 mi 10 $335 2
4 Brandi Alvarez 9 $1,526
253.0 mi 9 $5 1
5 Erin Martin 20 $1,196
89.3 mi 10 $5,308 2
6 Cristina Everetts 8 $257
47.9 mi 3 $973 1
7 Rhea Berry 8 $100
18.6 mi 1 $1,340 4
8 Laura Hill 6 $83
20.7 mi 1 $1,410 3

By Technician — Repeat Offenders

Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.

# Technician WOs Avoidable Cost Impact Avg Actual Dist Avg Excess Outliers Flew States Actual Expense
1 Christopher Carroll 32 $11,922
589 mi 556.1 mi 32 ✈ 3 1 $6,314
2 Marvin Rivas 6 $4,015
1,061 mi 998.8 mi 6 ✈ 1 1 $4,897
3 Patricia Gordon 149 $3,312
96 mi 33.2 mi 47 1 $16,625
4 Praelow Cameron 89 $2,918
101 mi 48.9 mi 40 1 $3,235
5 Christopher Morning 125 $2,117
57 mi 25.3 mi 28 ✈ 1 1 $23,023
6 Eric Colon 50 $2,079
106 mi 62.1 mi 33 1 $13,126
7 Bruce Ballard 14 $2,027
234 mi 216.0 mi 14 1 $4
8 Michael Swingle 10 $1,695
286 mi 253.0 mi 10 1 $266
9 Fady Messak 8 $1,596
409 mi 297.8 mi 8 1
10 Rozier Cole 35 $726
138 mi 31.0 mi 8 ✈ 1 1 $12,072
11 Ryan Lewis 6 $526
229 mi 130.9 mi 6 1 $3,295
12 Todd Fogiel 97 $385
70 mi 5.9 mi 6 ✈ 2 1 $19,519