Quantify excess travel cost and identify optimization opportunities across your field service operation
Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.
Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.
| # | Vertical | WOs | Avoidable Cost | Impact | Avg Excess | Outliers | Flew | Actual Expense | Techs |
|---|---|---|---|---|---|---|---|---|---|
| 1 | EMS | 397 | $25,707 | 46.2% | 96.6 mi | 69 | — | $36,575 | 9 |
| 2 | FCO | 325 | $14,050 | 25.3% | 64.5 mi | 96 | ✈ 6 | $25,991 | 16 |
| 3 | Healthcare Provider | 191 | $5,999 | 10.8% | 46.9 mi | 45 | ✈ 3 | $56,347 | 10 |
| 4 | Bed Services | 401 | $4,738 | 8.5% | 17.6 mi | 128 | — | $1,144 | 3 |
| 5 | Kiosk | 160 | $3,199 | 5.8% | 29.8 mi | 16 | — | $3,406 | 9 |
| 6 | Training/Other | 8 | $1,463 | 2.6% | 273.0 mi | 3 | ✈ 2 | $1,374 | 8 |
| 7 | Lab/Power | 10 | $336 | 0.6% | 50.2 mi | 1 | — | $269 | 2 |
| 8 | Animal Health | 3 | $122 | 0.2% | 60.7 mi | 1 | — | $1,049 | 2 |
States with the highest total avoidable travel cost.
| # | State | WOs | Avoidable Cost | Impact | Avg Excess | Flew |
|---|---|---|---|---|---|---|
| 1 | OH | 1,496 | $55,849 | 55.7 mi | ✈ 11 |
Top cities by total avoidable cost. These are your biggest geographic hotspots.
| # | City | State | WOs | Avoidable Cost | Impact | Avg Excess | Flew |
|---|---|---|---|---|---|---|---|
| 1 | Wilmington | OH | 153 | $9,306 | 90.8 mi | ✈ 5 | |
| 2 | Brunswick | OH | 8 | $3,990 | 744.4 mi | — | |
| 3 | Cleveland | OH | 36 | $3,854 | 159.8 mi | ✈ 6 | |
| 4 | CINCINNATI | OH | 42 | $2,037 | 72.4 mi | — | |
| 5 | COLUMBUS | OH | 105 | $1,680 | 23.9 mi | — | |
| 6 | PORTSMOUTH | OH | 7 | $1,662 | 354.3 mi | — | |
| 7 | Elyria | OH | 7 | $1,491 | 317.9 mi | — | |
| 8 | Milan | OH | 5 | $1,319 | 393.9 mi | — | |
| 9 | Blue Ash | OH | 9 | $1,270 | 210.7 mi | — | |
| 10 | CLEVELAND | OH | 66 | $954 | 21.6 mi | — | |
| 11 | Columbus | OH | 44 | $862 | 29.2 mi | — | |
| 12 | Chagrin Falls | OH | 13 | $758 | 87.0 mi | — | |
| 13 | Dayton | OH | 13 | $745 | 85.5 mi | — | |
| 14 | Marion | OH | 9 | $741 | 122.9 mi | — | |
| 15 | North Canton | OH | 8 | $740 | 138.0 mi | — | |
| 16 | WARREN | OH | 4 | $716 | 267.2 mi | — | |
| 17 | Akron | OH | 25 | $705 | 42.1 mi | — | |
| 18 | Norton | OH | 5 | $700 | 208.9 mi | — | |
| 19 | Columbiana | OH | 3 | $693 | 345.0 mi | — | |
| 20 | Bedford Heights | OH | 5 | $691 | 206.5 mi | — | |
| 21 | Painesville | OH | 3 | $689 | 342.9 mi | — | |
| 22 | Sterling | OH | 3 | $663 | 329.7 mi | — | |
| 23 | Valley City | OH | 3 | $654 | 325.3 mi | — | |
| 24 | Zanesville | OH | 6 | $639 | 159.0 mi | — | |
| 25 | Mansfield | OH | 7 | $632 | 134.8 mi | — |
Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.
| # | Coordinator | WOs | Avoidable Cost | Impact | Avg Excess | Outliers | Flew | Actual Expense | Techs Used |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Charles Ramen | 1,006 | $13,379 | 19.8 mi | 205 | ✈ 1 | $83,465 | 12 | |
| 2 | Natosha Beierschmitt | 15 | $9,023 | 897.8 mi | 15 | — | — | 1 | |
| 3 | Mandy Newman | 11 | $2,704 | 366.9 mi | 10 | ✈ 3 | $4,298 | 9 | |
| 4 | Kourtney Smith | 9 | $1,071 | 177.7 mi | 7 | — | — | 4 | |
| 5 | Rhea Berry | 35 | $693 | 29.5 mi | 7 | — | $5,952 | 6 | |
| 6 | Cristina Everetts | 48 | $669 | 20.8 mi | 6 | — | $1,747 | 3 | |
| 7 | Chris Bakkemo | 11 | $49 | 6.6 mi | 0 | — | — | 1 | |
| 8 | Abby Jinerson | 15 | $46 | 4.6 mi | 0 | — | $757 | 4 | |
| 9 | Laura Hill | 17 | $0 | 0.0 mi | 0 | — | $76 | 4 |
Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.
| # | Technician | WOs | Avoidable Cost | Impact | Avg Actual Dist | Avg Excess | Outliers | Flew | States | Actual Expense |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Natosha Beierschmitt | 30 | $18,608 | 962 mi | 925.8 mi | 30 | — | 1 | — | |
| 2 | Jim Kingery | 128 | $4,661 | 55 mi | 54.4 mi | 128 | — | 1 | — | |
| 3 | Eric Mancerella | 98 | $3,680 | 150 mi | 56.0 mi | 34 | — | 1 | $6,699 | |
| 4 | Jordan Moceri | 113 | $3,665 | 73 mi | 48.4 mi | 39 | — | 1 | $20,351 | |
| 5 | Fady Messak | 11 | $2,419 | 428 mi | 328.2 mi | 11 | — | 1 | — | |
| 6 | Jackson Reeves | 26 | $1,963 | 156 mi | 112.7 mi | 24 | — | 1 | $1,775 | |
| 7 | Brandon Green | 93 | $1,750 | 63 mi | 28.1 mi | 19 | — | 1 | $17,095 | |
| 8 | Dustin Antolin | 153 | $1,252 | 61 mi | 12.2 mi | 14 | — | 1 | $20,767 | |
| 9 | Teddie Bracken | 133 | $949 | 33 mi | 10.7 mi | 2 | — | 1 | $6,139 | |
| 10 | Franco Jackson | 349 | $614 | 17 mi | 2.6 mi | 5 | — | 1 | $7,732 | |
| 11 | Paul Mccormish | 170 | $549 | 61 mi | 4.8 mi | 7 | — | 1 | $4,325 | |
| 12 | Mike Huffman | 14 | $524 | 117 mi | 55.9 mi | 6 | — | 1 | $518 | |
| 13 | Scott R Roberts | 104 | $364 | 53 mi | 5.2 mi | 2 | — | 1 | $14,662 | |
| 14 | Brendan Chaney | 14 | $120 | 25 mi | 12.8 mi | 1 | — | 1 | — | |
| 15 | Bob Cox | 22 | $0 | 2 mi | 0.0 mi | 0 | — | 1 | — |