Q-00032220
South Campus Only Refrigerator/Freezers PM needed on 80 units.
Unit list attached. The 1st 80 lines, highlighted in purple are what need serviced ASAP.
2/5 KKelch called Dale to schedule 2/17-2/19 between 9 and 11 am. Customer confirmed. Call logged on WO-01340568. Meet at the visitor's center 2/2 KKelch called Dale to schedule for 2/10-2/12 between 9 and 11 am. Left VM. Call logged on WO-01340568
🔧Work Performed
Refrigerator/Freezer PM and Calibration Performed
🔍Technician Findings
Unit Working
⚠️Problem Description
Q-00032220
South Campus Only Refrigerator/Freezers PM needed on 80 units.
Unit list attached. The 1st 80 lines, highlighted in purple are what need serviced ASAP.
📄Description
Marvel All models - Compact Refrigerator
📞
Call
Completed Feb 2, 2026
2/2 KKelch called Dale to schedule for 2/10-2/12 between 9 and 11 am. Left VM. Call logged on WO-01340568
PDF
PO#4518824382
Jan 29, 2026
EXCEL_X
Copy of PO 4518824382 equipment_80 units
Jan 30, 2026
PDF
LSFSF001.A Temperature Calibration Data Form
Jan 30, 2026
PDF
LSPM0001.B Rev.1 - Laboratory Refrigerator and Freezer PM Checklist
Jan 30, 2026
PDF
1340847 Temperature Calibration Data
Feb 20, 2026
PDF
1340847 Freezer PM Checklist
Feb 20, 2026
Timeline
📞
Case Linked Jan 28, 10:47 AM
Case Number:00562837
Subject:South location quote
Status:Closed
⏳2.0 business days
📋
Work Order Created Jan 29, 4:55 PM
Work Order:WO-01340847
Type:PM/CAL
Priority:P7
📅
Status: Ready for Scheduling by Alan AdamsJan 30, 1:44 PM
From:L2 Screening
To:Ready for Scheduling
Duration in Previous:20h 49m
👷
▶
2
Technician Assigned Jan 30, 1:50 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:6m
⚠️5.0 business days
📅
▶
2
Dispatch Scheduled Feb 5, 4:29 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kaitlyn Kelch
From:Assigned
To:Scheduled
Duration in Previous:6d 2h
💵
Expenses Added Feb 6, 8:50 AM
Type:Expenses
Status:Open
Qty:1
💵
Expenses Added Feb 6, 4:11 PM
Type:Expenses
Status:Open
Qty:1
⚠️10.0 business days
✔️
▶
2
Status: Completed Feb 20, 9:29 AM
Status: Completed → Status: Closed
🏁
Status: Closed by Ben Heinz
From:Completed
To:Closed
Duration in Previous:2m
👀
Status: L2 Review by Alan AdamsFeb 20, 4:37 PM
From:Closed
To:L2 Review
Duration in Previous:7h 5m
⏳1.9 business days
🏁
Status: Closed by Alan AdamsFeb 23, 8:25 AM
From:L2 Review
To:Closed
Duration in Previous:2d 15h
⏳3.0 business days
✏️
Status: WO Correction Needed by Hannah ShawFeb 25, 8:46 PM
From:Closed
To:WO Correction Needed
Duration in Previous:2d 12h
⏳2.4 business days
⏱️
▶
2
5x Labor Added Feb 27, 11:17 AM
5x Labor Added → Status: Closed
🏁
Status: Closed by Ben Heinz
From:WO Correction Needed
To:Closed
Duration in Previous:1d 14h
⏳2.0 business days
📄
Status: Ready to Bill by Hannah ShawMar 2, 9:05 PM
From:Closed
To:Ready to Bill
Duration in Previous:3d 9h
⏳2.4 business days
📨
Status: Invoice Pending by Hannah ShawMar 4, 10:38 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:2d 1h
🧾
▶
2
Invoice Created Mar 4, 10:47 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Hannah Shaw
From:Invoice Pending
To:Invoiced
Duration in Previous:8m
Bottlenecks
L2 Screening
Duration: 1.3 business days (threshold: 1.0 business days)
Exceeded by 2.1 business hours
Assigned
Duration: 4.6 business days (threshold: 4.0 business hours)
Exceeded by 4.1 business days
Scheduled
Duration: 10.3 business days (threshold: 2.0 business days)
Exceeded by 8.3 business days
Closed
Duration: 3.2 business days (threshold: 1.0 business days)
Exceeded by 2.2 business days
Closed
Duration: 2.2 business days (threshold: 1.0 business days)
Exceeded by 1.2 business days
Ready to Bill
Duration: 2.5 business days (threshold: 1.0 business days)