Quantify excess travel cost and identify optimization opportunities across your field service operation
Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.
Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.
| # | Vertical | WOs | Avoidable Cost | Impact | Avg Excess | Outliers | Flew | Actual Expense | Techs |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Project | 1,817 | $254,826 | 63.3% | 209.3 mi | 1,007 | — | $14,154 | 8 |
| 2 | FCO | 731 | $110,650 | 27.5% | 225.9 mi | 369 | ✈ 11 | $163,497 | 22 |
| 3 | Healthcare Provider | 480 | $15,788 | 3.9% | 49.1 mi | 154 | ✈ 4 | $95,092 | 12 |
| 4 | Bed Services | 261 | $9,720 | 2.4% | 55.6 mi | 49 | — | $5,309 | 5 |
| 5 | Kiosk | 616 | $7,550 | 1.9% | 18.3 mi | 87 | — | $22,479 | 7 |
| 6 | EMS | 131 | $2,787 | 0.7% | 31.7 mi | 19 | — | $25,432 | 6 |
| 7 | Animal Health | 8 | $485 | 0.1% | 90.4 mi | 4 | — | $3,138 | 4 |
| 8 | Training/Other | 8 | $451 | 0.1% | 84.1 mi | 1 | ✈ 1 | $1,411 | 8 |
States with the highest total avoidable travel cost.
| # | State | WOs | Avoidable Cost | Impact | Avg Excess | Flew |
|---|---|---|---|---|---|---|
| 1 | FL | 4,054 | $403,782 | 148.7 mi | ✈ 16 |
Top cities by total avoidable cost. These are your biggest geographic hotspots.
| # | City | State | WOs | Avoidable Cost | Impact | Avg Excess | Flew |
|---|---|---|---|---|---|---|---|
| 1 | Orlando | FL | 1,301 | $169,550 | 194.5 mi | ✈ 6 | |
| 2 | Apopka | FL | 205 | $42,470 | 309.2 mi | — | |
| 3 | Kissimmee | FL | 110 | $42,043 | 570.5 mi | — | |
| 4 | Altamonte Springs | FL | 215 | $24,236 | 168.2 mi | — | |
| 5 | Pensacola | FL | 202 | $7,701 | 56.9 mi | ✈ 2 | |
| 6 | BROOKSVILLE | FL | 10 | $5,599 | 835.6 mi | ✈ 1 | |
| 7 | Gainesville | FL | 67 | $5,436 | 121.1 mi | — | |
| 8 | FORT PIERCE | FL | 15 | $5,414 | 538.7 mi | — | |
| 9 | Jacksonville | FL | 53 | $4,984 | 140.4 mi | — | |
| 10 | Port Charlotte | FL | 120 | $4,957 | 61.6 mi | — | |
| 11 | PLANTATION | FL | 7 | $4,944 | 1,054.1 mi | — | |
| 12 | WEST PALM BEACH | FL | 13 | $4,788 | 549.8 mi | — | |
| 13 | JACKSONVILLE | FL | 31 | $4,626 | 222.8 mi | — | |
| 14 | LAKELAND | FL | 11 | $4,091 | 555.1 mi | — | |
| 15 | Tampa | FL | 64 | $4,000 | 93.3 mi | — | |
| 16 | Jay | FL | 27 | $3,539 | 195.6 mi | — | |
| 17 | NAPLES | FL | 6 | $3,437 | 855.1 mi | — | |
| 18 | Lakeland | FL | 21 | $3,416 | 242.8 mi | — | |
| 19 | MANGONIA PARK | FL | 5 | $3,284 | 980.4 mi | — | |
| 20 | Daytona Beach | FL | 39 | $2,902 | 111.0 mi | — | |
| 21 | Winter Park | FL | 21 | $2,689 | 191.1 mi | ✈ 2 | |
| 22 | Minneola | FL | 92 | $2,215 | 35.9 mi | — | |
| 23 | Fort Myers | FL | 22 | $2,029 | 137.7 mi | — | |
| 24 | Palm Bay | FL | 8 | $1,607 | 299.9 mi | — | |
| 25 | Winter Garden | FL | 11 | $1,526 | 207.1 mi | — |
Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.
| # | Coordinator | WOs | Avoidable Cost | Impact | Avg Excess | Outliers | Flew | Actual Expense | Techs Used |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Ashley Luman | 1,254 | $178,665 | 212.7 mi | 634 | — | $15,273 | 12 | |
| 2 | Abby Jinerson | 1,173 | $54,534 | 69.4 mi | 329 | ✈ 2 | $122,041 | 22 | |
| 3 | Mandy Newman | 211 | $39,172 | 277.1 mi | 151 | ✈ 6 | $40,874 | 15 | |
| 4 | Angela Roosa | 144 | $23,618 | 244.8 mi | 91 | — | $1,500 | 6 | |
| 5 | Cristina Everetts | 172 | $21,362 | 185.4 mi | 99 | ✈ 1 | $6,464 | 10 | |
| 6 | Rebecca Arnold | 73 | $15,216 | 311.1 mi | 42 | — | $880 | 7 | |
| 7 | Rhea Berry | 124 | $3,341 | 40.2 mi | 37 | — | $10,784 | 10 | |
| 8 | Jennifer Johnson | 15 | $581 | 57.8 mi | 3 | — | $155 | 2 | |
| 9 | Laura Hill | 26 | $21 | 1.2 mi | 0 | — | $2,717 | 6 | |
| 10 | Stephanie Ramen | 6 | $7 | 1.7 mi | 0 | — | — | 2 |
Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.
| # | Technician | WOs | Avoidable Cost | Impact | Avg Actual Dist | Avg Excess | Outliers | Flew | States | Actual Expense |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Konstantin Barskiy | 351 | $218,600 | 944 mi | 929.5 mi | 351 | ✈ 1 | 1 | $17,264 | |
| 2 | Luis Iser | 460 | $50,621 | 186 mi | 164.2 mi | 371 | ✈ 1 | 1 | $41,305 | |
| 3 | Raymond Ebanks | 398 | $35,115 | 150 mi | 131.7 mi | 327 | — | 1 | $49,154 | |
| 4 | Fady Messak | 25 | $14,484 | 909 mi | 864.7 mi | 25 | ✈ 2 | 1 | $11,837 | |
| 5 | Philmon Mehari | 15 | $9,427 | 978 mi | 938.0 mi | 15 | ✈ 1 | 1 | $2,678 | |
| 6 | Kevin Cogdill | 47 | $8,571 | 296 mi | 272.2 mi | 46 | — | 1 | $1,174 | |
| 7 | Ryan Lewis | 27 | $7,836 | 439 mi | 433.2 mi | 27 | — | 1 | $770 | |
| 8 | Horace Barnes | 197 | $7,052 | 64 mi | 53.4 mi | 135 | — | 1 | $1,291 | |
| 9 | Anthony Wright | 164 | $5,615 | 82 mi | 51.1 mi | 68 | — | 1 | $32,227 | |
| 10 | Derick Velazquez | 602 | $3,989 | 25 mi | 9.9 mi | 79 | ✈ 2 | 1 | $32,153 | |
| 11 | Yves Dessin | 66 | $3,937 | 120 mi | 89.0 mi | 44 | — | 1 | $17,990 | |
| 12 | Robert Rivera | 299 | $3,561 | 50 mi | 17.8 mi | 46 | — | 1 | $14,635 | |
| 13 | Marvin Rivas | 8 | $3,463 | 659 mi | 645.9 mi | 8 | ✈ 3 | 1 | $8,494 | |
| 14 | Robert Lewis | 539 | $2,851 | 34 mi | 7.9 mi | 41 | — | 1 | $9,773 | |
| 15 | Joseph Anderson | 168 | $1,864 | 50 mi | 16.6 mi | 28 | ✈ 1 | 1 | $19,840 | |
| 16 | Jared Heisler | 135 | $1,249 | 63 mi | 13.8 mi | 18 | — | 1 | $4,262 | |
| 17 | Elkin Barahona | 123 | $1,157 | 29 mi | 14.0 mi | 2 | — | 1 | $15,080 | |
| 18 | Rozier Cole | 13 | $1,059 | 348 mi | 121.6 mi | 13 | — | 1 | $3,917 | |
| 19 | Dylan Ingraham | 9 | $779 | 230 mi | 129.2 mi | 9 | — | 1 | $2,143 | |
| 20 | Kenneth Lancara | 46 | $421 | 120 mi | 13.6 mi | 1 | — | 1 | $1,019 |